2Omega Rental Cars

Omega Rental Cars

2Omega Rental Cars
3.5

31 reviews

PositivevsNegative
65% · 2010 · 32%

Received Booked Vehicle
  • Yes
  • No, I received a worse vehicle
  • No, I received a better vehicle
Value for Money
3.6
Transparency
3.6
Customer Service
3.5
Booking Process
4.1
Vehicle Condition
3.9
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Reviews

31 reviews
Dale
Dale
 

Will definitely use Omega again :)

We used Omega in Wellington last weekend, the service was fantastic, the price was unbelievably affordable and the vehicle was safe, clean and very tidy. Defintely recommend using Omega :)
David J.
David J.Central Queensland, QLD
 

Simple process, no hidden fees, great service

The process was so quick and easy picking up and dropping off the car.
No issues with any extra fees: no extra driver fee. Vehicle was good. Show details
turtle4610
turtle4610Wide Bay-Burnett, QLD
 

OMEGA RENTALS

Great service picked up from airport an taken back at at end of hire Show details
Rob
RobGreater Melbourne (Inner), VIC
  Verified

Poor Attitude and Service

Poor Attitude and Service

The shuttle bus arrived at Christchurch airport for pickup, the driver never spoke, he stood by while we hoisted bags into the back of mini bus, even though the sign read " Please assist the driver with bags " funny, he did not do a thing, the same when when we arrived at the premises to pick up car, no help to unload bags, no conversation, we collected the car keys, he told us to clean the car before we returned vehicle. that was it! No thanks.. nothing. Would never recommend this company in Christchurch! Show details

Value for Money
Customer Service
Vehicle Condition
Karen
KarenSouth East Queensland, QLD23 posts
 

Cancelled booking

Booked flights based on vehicle hire. Flying to Wellington instead of Auckland so we could get a resonably priced car, cost 300 more, but thought it was worth it to secure rental car. Trip sorted then they cancelled our car booking.
Kathleen
KathleenHunter Region, NSW2 posts
 

Very happy with our Rental

We hired a rav4 and that’s exactly what we got. Some confusion because I wanted to pay on debit not credit card but soon sorted. Car was reliable and sat across was so handy. It was clean and in good condition. Communication was good with company.
Drop off was quick (I did so full insurance- always so)
Price was competitive and I would use again in NZ. I like supporting local businesses. Would recommend Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
cathy
cathy
 

the most horrible car you can rent!

This car rental company is a total scam!!!! You cannot collect the car from Auckland airport terminals you have to catch a transfer bus to get to the car.
The car was so old and nasty!!!! The car's photo on the website shows the car was new. However, when we got our car from the airport collecting spot it was a car that is at least 20 years old. The car smelled awful. The wipers did not work properly in the rain at all! It was really dangerous to drive the car around.
This company is completely misleading and deceiving their customers!!!
Do not go to this car rental company if you want to have a safe road trip!!! Show details
Dora
Dora
 

great car but expensive

Great and prompt customer service. The car available on the day was also great and almost new. It would have been good to have been given more choices as the one available on the day was expensive. However, it pays to book ahead for better bargains. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Dixie Dearmand C.
Dixie Dearmand C.
 
David P.
David P.Perth, WA
 

Budget Hire - You get what you pay for

No blame of Omega but it was a horrible day when we arrived in Wellington with the cold rain coming in horizontally from the south. It took us a while to find our bearings and then we bravely made our way over to the car which is about a 400 meter walk from the terminal exit. A very basic Nissan Tida about 10 years old. Internally the car was presented clean and tidy. Externally quite worse for wear with numerous dings and scratches so we took lot's of photos. The hubcaps were cable tied on and they rattled loudly with the windows down so that was a little disconcerting and somewhat embarrassing at times. That said the car drove pretty well, economical and with decent power. Think I would spend more for a better quality vehicle next time. Show details
Transparency
Booking Process
hako
hakoDarling Downs, QLD20 posts
 

No problems at all

Rented from them on trip to Auckland NZ and found booking online a breeze plus our vehicle was basically 'as new'. Unfortunately I scratched the bumper (yes I told them) and the costs for repair were reasonable and covered by insurance. We will certainly use them next time. Show details
Raymond
RaymondSouth East Queensland, QLD52 posts
 
Vehicle Condition
Maryanne6
Maryanne6Western Australia3 posts
 
Gina Mitchell
Gina MitchellSouth East Queensland, QLD3 posts
 
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Allie
Allie
 
Value for Money
Customer Service
Booking Process
Vehicle Condition

Questions & Answers

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Details

CategoryCar Rental Services and Direct Car Hire
Service TypeDirect Car Hire
Hire Vehicle typeCars
Hires To People aged 18 - 21 yrs and People aged 21 - 24 yrs
Airport Shuttle Service No
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