Do not get your bike serviced there
Do not take your bike bike there for servicing. My bike went there for minor work. Picked the bike up 2 weeks later with my bill increasing by $430 without phone call or explanation. They did bot follow job card and did work which was bot required then wanted payment for it. Got the bike back with bolts missing and radiator bone dry even though they charged me with 'filling and checking'. Management are rude arrogant a d not worth the time of day. Go elsewhere and get quality work done.
Great deal and excellent service
Bought a brand new Ktm 250sxf 2019 runout model. Bought it at lunch and was ready by early afternoon.
Good down to earth salespeople with plenty of patience.
Head over and see Carl and Sam in the Ktm section.
Bought 2 Yamaha from there, Sales Rep Dan, very nice guy and knowledgeable guy. Highly recommend these guys to friends and family. Always willing to help out. They had everything i needed.
Excellent Service. Friendly Staff.
Bought my Z900 just before Christmas. From time of enquiry to purchase, payment and delivery to my home, the staff have been excellent. Just had it's 1000km first service and the little problem I had with the bike was sorted and fixed without fuss. In fact, when I had to pick the bike up, the mechanic was taking it for a ride to make sure the adjustments were right and the problem was fixed. Thanks to all the staff.
Overall a great team
I bought my KLR from the ever so cheeky Ashley ( the one who wears the skirt ) lol. Didn’t push when trying to sell, but the bike was sold as soon as I saw it.
After sales team do a great job and go out of their way to help out.
The only downfall I have is the service department. When booking in for service or additional parts to be fitted, speak to the service manager about book in time and when it’s going to be ready.
Other than that, top place and I will buy from here again.
- Physical store
- Verified customer
Great customer service. Great prices. Highly recommended
Great and friendly customer service, competitive prices for a range of products. Would highly recommend to anyone looking at servicing or purchasing a bike.
- On Two Wheels
- Verified customer
Great customer services and excellent products
Brought a new MT07 last week, contacted them through facebook within 6 hours of my message they had a bike, exhaust ready. Excellent customer service which lacks in some other store.
Once my bike was choosen they were great in offering me a range of safety gear and explained both pros and cons of each aswell as additional parts for my bike. Great buying experience. Would 100% recommend anyone buying a road or dirt bike to consider buying from OTW.
I needed tyres and grant and the team are amazing and know there stuff.fitting was quick. Last time I was there I had an exhaust system fitted on the way in to the shop I rode my clean bike through some dirty water on the main road the guys gave my bike a wash love the way they look after their customers
Great team, super efficient
Just picked up my Z900RS today, thank you to Ashley in sales and Adam in finance. Thank you guys for making the purchase of my bike so easy, see you in 500 kms
Sales chick has a great rack
Great team they helped my right threw the purchase also after sales service is still unreal! Recommend them to anyone!
Great service in a timely manner
Great service in a timely manner and the cost was a lot less than expected. I’d recommend these guys to anyone!
Gday all, went into their shop today and was deeply disappointed with their sales staff. One guy said he wouldn’t sell me a bike because he thought I didn’t have enough money. Talk about judging a book by the cover. He really didn’t have a clue about the bikes either.
He told me to use cooking oil on dirt bike chains.
Only place to get a bike
Just purchased the pee wee 50 for the little fella. Awesome to deal with as always got a few bikes from them keep up the good job fellas
Went in for a service, got a service. No dramas at all. Both bikes running crisp and with out fault.
Great customer service
Wanted to buy son a bike had no idea what to get but ash was very helpful and very friendly, great customer service. Would highly recommend thank you
Super dodgy business
Please think twice about using this business. Without a doubt the most dodgy untrustworthy shop I and many others have dealt with. Extremely pushy and full of lies. Spend your money with one of there friendlier trustworthy competitors.
Buying a mt07 Yamaha
Purchased my second bike from on two wheels friendly staff always do great service on my bike 5 star ++++++
Best of the best
Perfect buying experience from the moment I stepped through the door till the day I picked up my new bike. Sales team are extremely helpful and friendly without being pushy. Parts and service guys nailed it too.
I shopped every Yamaha dealer in Sydney and "On two wheels" were the best hands down. Hence why they got my business.
Have purchased quite a few things from this very friendly store. Have been going to store for almost 3 yrs. Highly recommend to purchase 1st trail bike and all accessories. Helpful team. Will answer any questions asked with no hesitation.
Affordable quotes for any repairs. Drop off in morning, pick up in afternoon
August 6th 2018 Update:
Made purchases in store. Very friendly service. Ask for assistance and always got the help when needed. Staff are always ready to help
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