From September 2019, Onebed Mattresses gave each customer that took the time to write a review a Onebed Pillow Case. Please note that this incentive applied to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentives include: In September 2017, Onebed provided each reviewer that submitted a review a Onebed Pillow.
mattress a little on the thin side
Mattress concept is a good one but unfortunately I think this is a little too much on the thin side and does not achieve its purpose in providing excellent comfort.
Purchased in April 2021 for $700.00.
- Original Queen
Incredible customer service!
I bought this mattress in January when they had a sale. It was a great price. From the start, the customer service has been exceptional. The mattress arrived in a box which was super convenient, and it was very easy to unwrap and light to manoeuvre around our apartment. The mattress itself has an adjustable topper-sort of thing, which means you can adjust the softness or firmness. We had it for almost four months, and it maintained its firmness and didn't sag or get lumpy anywhere.
Unfortunately, the mattress didn't suit us, and we couldn't q...uite get comfortable. After testing it for a good while and deciding it wasn't for us, I contacted them to return it under the 125 night policy. They responded the next day, and provided us with some tips to help us with the mattress. They still didn't work, but to be honest, I think my partner and I are just very fussy sleepers. From there, they arranged the return super easily with the charity. I am so impressed with this company, and would not hesitate to recommend them to anyone, even despite not loving the product 100%. I will definitely try their pillows when ours wear out.
Purchased in January 2021 for $800.00.
King bed sags, support team really unhelpful
I’m barely getting any sleep as the mattress sags in the middle. I tried to contact support about it, and they really didn’t care or seem to be at all helpful. I had to ask them the same question multiple times. They’ve offered a refund which I will shortly accept after my new mattress arrives.
Purchased in February 2021 at Onebed for $750.00.
Mattress is too soft and sags
My back hurts after sleeping as it is not firm at all and after lying down for a period of time, the one side where I sleep sags down while the other side is elevated. Not as firm as I was hoping it to be.
Purchased in April 2020 for $600.00.
Helping my back but very very very firm
I really feel it’s supportive and helping my back but.... I don’t find it comfortable. Not uncomfortable but I don’t drop into bed thinking ah I love bed like I used to. I’m saying that the comfortable bed was no good for my back so catch 22. Were still in our trial period so I will continue to test it out.
Purchased in February 2021 for $749.00.
Not as described
Comfortable, not supportive, you sink in the mattress. Doesn't compare to the koala mattress we assumed it was on par. It moulds to your body and you sink in it leaving us with sore backs. We're not really happy with the purchase after our last koala mattress no comparison.
Purchased in March 2021 for $890.00.
- Original Queen
not for me
This mattress is very firm, i’m a side sleeper and woke up with intense back pain after using this mattress. Despite me not liking the mattress One Bed were really helpful with the return and had great customer service.
Purchased for $799.00.
Great and trustworthy service!!
The mattress has a clever design as you can change the firmness easily. A good quality mattress, however we didn't get used to the mattress. Maybe we already get so used to the spring system.
We tried topper and changed the firmness, but we didnt see any improvement.
We activated the return process and it went smoothly. My case was treated professionally and got the refund.
I recommend to try this mattress. I believe every one has different setup of body. So this mattress might works for you!
Purchased in January 2021 for $897.00.
Comfort with low cost
We brought the king , upsized from a queen bed. I have been having trouble getting comfy but the husband sleeps ok. We are still under the 125 day trail so will continue to see how we like it. So far I’m not loving it
Purchased in January 2021 for $899.00.
It’s hit and miss.
Good quality just firm for my back. Sometime i wake up with a sore back sometimes I don’t. Sometimes I sleep well sometimes I don’t. Like I said hit and miss
Pretty good, but it’s abit firm
I like the bed, but it feels abit on the firm side and would like some sort of option to fix this instead of getting a refund. Any help with this will be appreciated
Purchased in October 2020 for $799.00.
At first I loved it. I was waking up pain free. However, now, I wake with a sore back after a couple of hours and struggle for the rest of the night. I can’t move when I get up in the mornings and my back is sore for hours. I end up sleeping in a valley that gets deeper as the night goes on.
Purchased in November 2020 for $799.00.
Delivery is super quick
Mattress arrives in “firm” mode. Can be changed to a medium by flipping the latex. Still undecided about the comfort level. I’m considering the mattress topper or returning it. Side sleeper
Purchased in October 2020 for $799.00.
- Original King
Not what I thought
Have had the mattress for a few weeks now. Really struggling to get used to how firm it is. Both partner and I haven’t had a good sleep since getting the mattress. Whilst delivery and assembly was easy, I am still very disappointed.
Purchased at Onebed for $600.00.
Destroyed my lower back
There's definitely something fishy going on with these high rating reviews. And I have fallen for these good reviews. I have been using this mattress over 6 months and from day 1, I have been hating it. It is waaaay too firm and damaging my lower back at this moment.
Definitely stay away, if however you like sleeping on a wooden pallet.
Purchased in February 2020.
Questions & Answers
I’m after a soft cloud like mattress as I prefer a plush level of firmness... can I somehow alter my mattress to suit my level of firmness
do you have double beds also can my original timber bed frame be used?
Get an answer from our members and Onebed representatives
|Type||Latex and Memory Foam||Latex and Memory Foam||Latex and Memory Foam||Latex and Memory Foam|
|Thickness||26 cm||26 cm||26 cm||26 cm|
|Country of Manufacture||China||China||China||China|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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