From September 2019, Onebed Mattresses gave each customer that took the time to write a review a Onebed Pillow Case. Please note that this incentive applied to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentives include: In September 2017, Onebed provided each reviewer that submitted a review a Onebed Pillow.
Still on trial
So far finding it comfortable but maybe a bit soft for my back. Will give it another week or so before deciding on whether or not to keep or return it.
It's Taken a little to get used too, a little hard on the old back but it could be because we are used to a. Softer mattress. My son loves his king single
This mattress is quite firm, but I have only had it for a bit one year so I'm not sure whether it'd stay firm and supportive long-term. The middle section has started to sag a little. It's annoying to transport if you need to move houses, as it is heavier than spring mattresses. It took some effort to get upstairs.
NOTE: I was offered a free pillow to write this review, but never received it, and no correspondence from the company. I'm not happy with their customer service and am not confident in the trustworthiness of this brand.
Comfortable but harder than expected
One bed is Comfortable & Supportive but a little on the hard side
Mattress has maintained shape and after 16 months of use & is not damaged at all. Still as new.
One year on
We've had the mattress for a year - it has lost its firmness and I can always feel my husband move. My back pain (which disappeared when we first got the mattress) has also returned! I am fairly disappointed in the durability of the mattress as I have only had it a year - but I suppose for the price perhaps I should have expected it? We were also promised a free pillow for leaving a review on their website and we never got it!
NO minimum partner disturbance at all
Haven't been sleeping like a baby ever since I got the mattress. Plus I have developed a sore back from sleeping on it and having woken up at nights from movements from partner. Made no difference to previous spring mattress. Not very satisfied.
Bed is great. Courier is absolutely terrible
Would have been 100% happy customer. However I cannot believe how much the courier for this company is letting you guys down.
Same day delivery did NOT happen even though it was supposed to.
Their service is absolutely appalling. I ended up waiting another 4 days even though they kept promising it was going to arrive. The management courier then ignored my call, didn't return my message. My partner then called twice and left a message, he then eventually called back saying it would be there and still no show.
I was then in a new apartment for 4 days without a new bed.
Get a new courier and I could say you guys would have more 5 star customers.
Too firm for side sleeper
After 3 months of persisting trying to adjust we ended up back with the old bed.
Found one bed too firm for a side sleeper. My wife at 60kg just could not get a good night's sleep.
Price you pay not being able to try before you buy.
Disappointed. And lost the paper receipt so unable to return :(
Mattress is nice, well packaged, but firm as...... Delivery was great, unboxing was cool, looks great, no weird smells, just really really firm, well priced, was just too hard for my hips. i can wake with a sore hip
Seems to be very comfortable when on the back but front and side sleeping in not so comfortable, that said it's much better than the previous mattress.
Also feels to have given a bit one side, will monitor as i was not expecting this to happen on a mattress less than 6 months old.
Good but I can't deal with the heat
after doing lots of research on the one bed and the koala we finally decided to purchase the one bed. We waited a good 3-4 weeks for it to arrive which was disappointing but they were very helpful whenever we would email the company they would without a doubt always respond. The first week we slept on it, it was very nice I loved the feel of me sinking in and both my husband and I felt very very supported comfort wise was 10/10. However, i am a cosy sleeper and never get hot. Since having the one bed we have needed to turn a fan on every night ...and now that it's summer we need to sleep with the air conditioner on and sleep on top of the blankets it's that hot! I've woken up soaking wet before using the air con which is not like me. I'm afraid I will be sending the one bed back and we will be purchasing the koala.
When it comes to your sleep, would you settle for just OK?
I purchased a queen size mattress from Onebed and have attempted to sleep in it for 2 weeks now. The mattress took over a month to arrive after I followed up by email a couple of times to see if / when it was coming. The company responded advising they were having issues with their delivery contractor and did their best to keep me informed of progress. The mattress does have a chemical odour as noticed by the other reviewer, it is not a strong odour and should dissipate over time. My wife and I are about 85 kg each and find this mattress quite ...soft compared to our previous 20yr old inner spring Sealy Posturepedic mattress. There is a nice sensation of sinking into the mattress rather than sleeping on top of it which is very comfortable with practically zero partner disturbance. Unfortunately this feature also causes us to wake several times throughout the night overheated. I am hoping to get used to this during the 30 night trial / adjustment period and have changed to a lighter weight top cover in attempt to compensate the heat issue. If this does not work, we will likely return the product and spend the extra to purchase a new inner spring mattress again.
Questions & Answers
Has anyone else found it takes ages to decompress properly?
We put our new base together on the saturday morning and let the matress decompress until Monday evening when we put sheets on the matress and used for the first time. Probably 48 hours to fill out to it's full dimensions. It may have been done earlier but we were out and did not notice exactly how long it took.
I’m after a soft cloud like mattress as I prefer a plush level of firmness... can I somehow alter my mattress to suit my level of firmness
Get an answer from our members and Onebed representatives
|Type||Latex and Memory Foam||Latex and Memory Foam||Latex and Memory Foam||Latex and Memory Foam|
|Thickness||26 cm||26 cm||26 cm||26 cm|
|Country of Manufacture||China||China||China||China|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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