Found my part and arrived within 3 days!
Typed in the Rangehood filter number in their search and was able to directly find it. It was a little tedious about having to find and input a part number but to be honest, if that wasn't the right filter I would have been even more disappointed so it was worth it at the end.
Good timing, price and very quick! Would recommend and will use it again. Be cool if there was subscription basis where they would send me a reminder to replace my filter and a link to purchase a new one.
Super easy to find and order the parts
Our drier shat itself and after opening to inspect I found the issue, googled appliance spares navigated through the website ordered the parts with the express post option and waited patiently. Being that we live in Weipa, Far North Queensland and mail comes either by plane or barge and we don’t have a postman we expect even express post to take a while. But to our amazement after ordering on Thursday afternoon we waited patiently until we got that text from Aus post that we always love to see on Tuesday. This can only mean that our order was ...picked and sent immediately after we placed the order. Happy as! Now 2 hours after picking up our parcel I’ve fixed the drier and rewarded my self with a beer and the wife is over the moon. Being wet season at the moment meant we had laundry scattered all over the house to dry, but not anymore. Really happy with the quick drama free process and the website was easy to navigate to find the genuine parts I needed. Thanks heaps.
I ordered a replacement part for my fridge. Phone order was responsive the part arrived within one week during Covid-19 which was excellent. Staff member was friendly and knowledgeable. Thanks!
Fast and efficient service, staff knew how to help and got exactly what I needed. They helped get our washing machine back up and running, very cost effective. Thank you
I ordered a drainer pump for my washing machine last Thursday and with all the delays with aust post because of the situation, I received my item on Monday. Excellent service. Thank you
Owner Online Appliance Spares was rude said he doesn't give a damn regarding issue with Express Post
I bought a part and by mistake l didn't select Express Post my bad, because l needed the part in a hurry I purchased the same part again and selected Express Post this was a Wednesday so I expected it the next day, this was not the case it's Tuesday of the following week and l am still waiting on the part mind you it is the Easter weekend and because of public holidays l wasn't expecting it to come until Tuesday all going well with Australia Post. So I rang and asked that the manager call me so we could work something out maybe a refund of the ...difference between standard postage and Express Post which is only a measly couple of bucks. Well the manager who turned out to also be the owner called me today only to say he doesn't give a damn those were his exact words. I served him a good ear full of what he deserved and hung up on him. Crap customer relations from this company l do not recommend them do your self a favour steer clear of them many more spare part companies around that actually appreciate your business not this bunch of jokers.
Very satisfied customer.
My fridge needed a dairy door replaced. There were 2 on the website, I was uncertain which was the correct one. I called the company, was given info based on model number. It arrived today, fits perfectly. My only complaint is that it comes in pairs which makes it pricey. So, in conclusion, I'm pleased with all dealings from phone enquiry to delivery. I would highly recommend this company.
We recently had to replace a part in our fridge,we found the website really easy to use and ordering our part was a breeze. Delivery was quick. Would definitely use them again.
Efficient fast service
I ordered a washing machine part on Tuesday night and it was express delivered on Thursday morning. Excellent efficient service.
Easy ordering process with easy instructions online. Definitely recommend. A +. Thanks
Exactly what I was looking for
Their website is excellent for matching the parts that fit my fridge/freezer based on the Model Number which I found inside the fridge door. Delivery was fast and the new components were exactly what I was after.
With a very easy to use website, a super fast checkout, extra speedy delivery, and an excellent product! What more could you possibly ask for? Thank you online appliance spares!
Better to deal with by far than manufacturer
These guys are great. I needed a part for my Fisher and Paykel front loader urgently. I called Fisher and Paykel and they were very unhelpful and told me it would be 7-10 business days. I cant be without a washing machine that long before Christmas! I called these guys they had the part in stock and sent it out same day. It was ordered late Monday and will be here today (Wednesday). They saved the day! excellent service and the guys on the phone are great. will never deal with Fisher and Paykel again even if I have to pay a little bit more (Not too much more. There was only less than $10 difference between them and F & P when you took into account shipping)
Ordered my spare part on the 9/12/19 and received the part on 13/12/19. Couldn't be any happier. Its the right part because of their site... you can't pick the wrong item because they are so thorough ! Well done & Thank You
A perfect transaction, I ordered the replacement crisper using the model number of the fridge, it was checked by this company before I purchased it, to make sure I had ordered the right part.
Delivered to S.A. in 4 days, well packaged, and left at the safe place by Australia Post, just as I had requested.
Part for old dryer
We have dealt with Online Appliance Spares a number of times in the past so did not hesitate when the clothes dryer needed a small part. Two days later the dryer is fixed. Once again top class service which is both fast and affordable.
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