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Online Super Fund

Online Super Fund

5.0 from 110 reviews

Reviews

(108)
(2)
(0)
(0)
(0)
  • Transparency
    5.0 (100)
  • Customer Service
    5.0 (104)
  • Rates and Fees
    5.0 (47)
  • Verified customer

SMSF returns made simple.

published

I have found Online Super Fund to be efficient, accurate, polite and economical, with everything happening electronically, quickly and precisely. They introduced me to Docusign for online signing that sped up the process even further. I would not go elsewhere

Transparency
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Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

Excellent service

published

Online Super Fund do an excellent job of preparing returns quickly and accurately. Communication is clear and instructions are easy to follow. For a time poor person they basically spoon feed you all of the material you need to provide and respond to,

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

Excellent SMSF accounting service

published

Jarrad and Sherene offer a highly professional service with fast turnaround, and very competitive pricing. The service offers 100% electronic exchange of information and electronic signing via "docusign" which is a massive timesaver. I cannot recommend them highly enough.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

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Kam

KamSouth East Queensland, QLD

  • Verified customer

Change MRSF accountant this year

published

Just changed to OnLine Super Fund from my old accountant this year. I found Jarrad and Sherene to be very professional, all questions I had were answered quickly. I am glad that I found them and should be using them for years to come.

Review collected in partnership with Online Super Fund

  • Verified customer

Great Service*****

published

Online Super have managed our super fund for the last 4 years and we have found Jarad and Sherene to be very helpful and incredibly prompt in their responses. We have found the services of Online Super to be great value.

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Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

SMSF Accounting by Online Super Fund

published

We have been with Online Super Fund for 2 years and have found their service, knowledge and professionalism to be outstanding. We have had our SMSF for 23 years and Online Superfund runs rings around the other 3 companies we used in the past to complete our fund's returns and admin. For the first time since starting our SMSF we feel that we know exactly where we are and what we are required to do to make sure our fund is compliant. We also really like that we have had the option to lodge everything online, thus being environmentally friendly, without being too difficult for those of us who are not overly tech savvy.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

eric sando

eric sandoMetropolitan Adelaide, SA

  • Verified customer

SMSF accounting and audit

published

My wife and I have been customers for 5 years or more, and no intention to change.
The service is professional ethical efficient, and excellent value.
I would recommend Online Super fund to anyone running their SMSF.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

Excellent Professional Operation

published

First time I have used online super fund. Great price, service and professionalism. They get back to you promptly answering any questions and providing a thorough service for Super fund returns. I recommend them.

Transparency
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Rates and Fees

Review collected in partnership with Online Super Fund

Edward

EdwardPerth, WA

  • Verified customer

Moving to Online Super Fund was a great decision.

published

I switched to Online Super Fund two years ago and I am more than happy with their service and performance. They are very professional and quick to answer any of my queries. Switching to Online Super Fund has proven to be an excellent decision.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

SMSF / Small Funds

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  • Verified customer

great service

published

The service is great and efficient at a really good price, responsive and great communication. I am an accountant myself and would recommend this to anyone looking to have a SMSF.

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Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Kaye Z.

Kaye Z.South East Queensland, QLD

  • Verified customer

Prompt & Thorough Service

published

I have found Online Super Fund to be prompt & Thorough. I've been very impressed with the speed & accuracy with which the accounting & auditing was done. I would highly recommend this service.

Transparency
Customer Service
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Review collected in partnership with Online Super Fund

Joel

JoelSouth East Queensland, QLD

  • Verified customer

Great work, excellent service

published

Have been with Sherene and Jarrad for a number of years. They are always thorough and very organised. Very streamlined operation with the turnaround of accounts is very fast. Highly recommended.

Review collected in partnership with Online Super Fund

Cam Wilson

Cam WilsonPerth, WA

  • Verified customer

Job well done

published

I found Jarrad and the team to be quick and efficient. Price was much better than the previous company that we were using. I'll certainly continue to use their services.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

An efficient and well-priced service

published

This is my first year with OnlineSuper and I was impressed with the speed and accuracy with which the accounting and auditing was done. I plan to use this service again next year.

Review collected in partnership with Online Super Fund

  • Verified customer

Prompt and Efficient Service

published

We recently transferred our existing SMSF to Online Super Fund, our experience was seamless. The level of detail provided to our questions was concise, prompt and easy to understand. The quick turnaround of all details, documents and instructions enhanced our trust in their service. In our opinion being an online service is by far the most efficient method of facilitating tax advice and tax return preparation. The online tools used are efficient and effective.
We look forward to many more years of interaction with Jarrad and Sherene and would not hesitate to recommenced their services.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

SMSF / Small Funds

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TEKE

TEKECentral Coast

  • Verified customer

Excellent Service and Support

published

Online Super Fund offer excellent customer service along with an efficient and affordably priced service. I highly recommend Online Super Fund to anyone currently operating a SMSF or looking to setup a SMSF in the future.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

Great

published

I have been using Online Super Fund for a number of years now. In my interactions with them, I have always found them professional, helpful, and easy to work with.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

James D.

James D.Sydney, NSW

  • Verified customer

Excellent Service

published

I have been with Online Super Fund for 4 years and have had excellent service. My SMSF financials have been completed promptly and accurately with very clear communication. I would highly recommend Online Super Fund.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Rachel

Rachel

  • 2 reviews

Superfund review

published

It is very professional and well organised. It has been very convenient for me to work on it from home. The fees are affordable and not exorbitant. Excellent business ethic for investment funds

Transparency
Customer Service
Rates and Fees
Julie

JulieIllawarra, NSW

Excellent Professional and Efficient Service

published

We used Online Super Fund to prepare our financial statements & Superannuation audit for the year ending 2019! So our 1st year with them. Can't fault a thing.
I found this company to be prompt, efficient and professional. Wish I had used them years ago!
Also great value for the money. I will continue on with them as long as I have my Superfund.
Absolutely no hesitation in recommending, Thank you Jarrad and Sherene

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Questions & Answers

Ian

Ianasked

Do you do accounting/compliance yearly for people with an smsf elsewhere?

No answers
E Brown

E Brownasked

You are saying that your investment returns are extremely high or just the service?

if service is high but the returns and growth are low...runnnnnn.

2 answers
Geoff123
Geoff123

It's an accounting service for SMSF's. You have to run the thing yourself and make your own investment decisions, like an adult. If all this confuses you then you should stick with the herd in a Union run fund.

E Brown
E Brown

I know but I am asking what is so good. How do they assist you in self managing? I think your words are quite toxic but at least you attempted to answer the best of your ability.

Get an answer from our members and Online Super Fund representatives

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