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Online Super Fund

Online Super Fund

5.0 from 78 reviews

See the Best SMSF / Small Funds in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
77
4 star
1
3 star
0
2 star
0
1 star
0

So easy

published

We have been using online super fund for several years now. Extremely courteous, professional and thorough staff.
Their fees are so much less than what we used to pay elsewhere but the service cannot be faulted. Prompt responses to our emails and very quick returns.
Highly recommended.

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John

JohnGreater Melbourne (Inner), VIC

  • Verified customer

Online Super

published

I Have been with Online Super Fund for about 10 years now after stumbling across it doing a google search. This service happened to be 8 times cheaper than what I was paying through my employer, the costs are more than reasonable the service is fantastic with great communication and I recommend Jarrad and team.

Transparency
Customer Service
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Review collected in partnership with Online Super Fund

Kate Harrison

Kate HarrisonHunter Region, NSW

  • Verified customer

Fast, easy, economical SMSF financials and auditing

published
Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

R Parker

R ParkerSydney, NSW

  • Verified customer

Good service. They go the second mile for you.

published

I've been with Online Super Fund since mid 2015. I have found their pricing competitive, and their service levels very good - they get back to you quickly. It was the right decision to move across to them.

Transparency
Customer Service
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Review collected in partnership with Online Super Fund


andrew brown

andrew brownWestern District, VIC

  • Verified customer

A huge surprise

published

i moved from my previous accountant as their prices were simply too expensive for my SMSF. My friend found Online super Fund for me and suggested that i try them. Their price was 1/2 of what i paid before but their service and follow-up has been quite exceptional. I am just in my second year with them but i cannot recommend Jarrad and his team highly enough.

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Review collected in partnership with Online Super Fund


  • Verified customer

Highly recommend Online Superfund

published

Jarrad was recommended to us by our office accountant and has been managing our superfund for over 5 years. Our business operates in the financial services sector and so therefore we know what it takes to win and maintain clients. Jarrad is very efficient at turning things around and producing good quality Superannuation Fund Accounts and Tax returns. He answers all queries promptly and keeps us up to date with the progress of our accounts. We would not hesitate in recommending his services.

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Review collected in partnership with Online Super Fund


  • Verified customer

Best Financial Decision I Ever Made

published

I have been with Online Super Fund for nearly six years after many years spent with a major retail superannuation fund who proved to be both expensive and inept at the same time. Its amazing how many highly paid financial advisors/consultants are required by a large bureaucracy to produce an investment disaster. Leaving them is the best financial decision I ever made. Despite lacking financial sophistication, I now manage my own superannuation fund thanks to the unpretentious yet professional service provided by Jarrad and Sherlene. I unreservedly recommend them to anyone seeking a cost-effective and professional superannuation service that is also user-friendly and very personalised.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


  • Verified customer

They have the patient of a saint.

published

I am new to them and I was bit vary about how much service I would get so had really low expectation but bugger them are really good. Answered all my question in a timely manner. Really helpful and patient and I would not hesitate to recommend them to others.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

Best move we could have made.

published

Jarrod has handled our SMSF for past 7 or 8 years. Absolutely satisfied with the service provided. Both Jarrod and Sherene are very helpful and certainly efficient. Would have no hesitation in recommending them to any of my acquaintances.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Dianne D

Dianne DVictoria

  • Verified customer

Excellent reliable and cost effective superannuation administrator

published

On Line Super have been a reliable and cost effective administrator for us for many years. We would recommend them as an excellent partner in simplifying life. We manage our own investments.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


64 and 65

64 and 65Perth, WA

  • 3 reviews
  • Verified customer

Excellent service.

published

Have been with Onlinesuperfund for more than 10 years. Cannot fault them. I dont know of anybody cheaper. Jarrod answers questions without giving advise promptly and accurately. I Highly recommended.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


  • Verified customer

Have a SMSF and not with OnlineSuperFund? Well you should be!!

published

I have been with Onlinesuperfund since Jan 2014 and cannot find fault with them. Jarrad and Sherene offer a great service at a very competitive cost and I am absolutely happy with my decision to move to them.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


  • Verified customer

Excellent service. Great price. Very helpful

published

Response time fast. Great price compared to other services. Excellent service. Have been using this service for 7 years without a problem. Would highly recommend to others. I find them very helpful with enquires. 5 star

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


Rita

RitaMelbourne, Victoria

  • 17 reviews
  • 20 likes
  • Verified customer

Excellent service and advice at unbeatable low cost

published

I moved to online super 5 years ago after a disastrous stint with AMP online, could not be happier. We have gained valuable advice and since starting with them we have now transitioned into full pension from accumulation. The paperwork is minimal and all our accounts and audits have been done swiftly and correctly, I would recommend this service to any SMSF

Transparency
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Dee 12th Nov 19

Dee 12th Nov 19Wheatbelt, WA

  • Verified customer

Best move I could have made

published

Being old school with basic computer skills I was weary of an Online Service, but as Accountancy fee's were getting out of hand for a small portfolio, I decide to give Online Super Fund a try when they were recommended to me . I could not be happier. Jarrad and Sherene provide an excellent, efficient and professional service. No matter the problem they are quick to reply with a solution. The fee's are very reasonable and I really can't speak highly enough of their business.

Review collected in partnership with Online Super Fund

Kerry

KerrySydney, NSW

  • Verified customer

Great Service

published

It was a great decision moving our SMSF accounting to Online Super 6 years ago. The quality of service went way up and the costs came way down. Can't fault the standard of the work, the advice, the prompt responses or the reasonableness of the fee structure in any way. I only wish that Jarrad did corporate returns so I could move the company accounts to him as well!

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


Paul P.

Paul P.Perth, WA

  • Verified customer

Excellent friendly service at a great price.

published

I have been using Online Super Fund for several years now and always found them great to deal with. They have made the process of the administration of my fund much easier and better value than I expected.

Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


  • Verified customer

Excellent and cost efficient

published

I had my SMSF with an accountant for several years. It is not a large fund and only had 4 investments yet the price they were charging was exhorbitant. I found Online super and I have been very happy with value for money and communication for the past 2 years that we have been with them.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


Geoff17

Geoff17Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great Service

published

Online Super Fund set up our SMSF in early 2013 and we have used them ever since. Their response times are great and fees are good value. Both Jarrad and Sherene have been a pleasure to deal with. Location is irrelevant. We are based in Victoria and Online Super Fund is based in WA.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund


  • Verified customer

Professional and reliable service assured

published

My family's SMSF has been with OnLine Super since 2013. We found them to be courteous, efficient and easy to deal with. They also keep us updated with superannuation changes. We highly recomment their service.

Review collected in partnership with Online Super Fund


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Questions & Answers

E Brown

E Brownasked

You are saying that your investment returns are extremely high or just the service?

if service is high but the returns and growth are low...runnnnnn.

2 answers
Geoff123
Geoff123

It's an accounting service for SMSF's. You have to run the thing yourself and make your own investment decisions, like an adult. If all this confuses you then you should stick with the herd in a Union run fund.

E Brown
E Brown

I know but I am asking what is so good. How do they assist you in self managing? I think your words are quite toxic but at least you attempted to answer the best of your ability.


Get an answer from our members and Online Super Fund representatives

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