??!
1 photo
Online Travel Insurance - Basic Plan

Online Travel Insurance - Basic Plan

4.4 from 31 reviews

Reviews

(16)
(12)
(3)
(0)
(0)
  • Value for Money
    4.4 (15)
  • Transparency
    4.1 (12)
  • Customer Service
    4.2 (13)
Blue

BlueSydney, NSW

Too Easy

published

We did not use this,policy price was excellent all done online very easy would say the cheapest I have found do not know what the claim process is like first time customer.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the feedback Blue!

Matt Griffith

Matt Griffith

  • 2 reviews

Best cheap insurance you can buy!

published

Cheapest quality insurance on the market.. Always sending emails and updates so your never miss anything. I will always choose the company as ive never had an issue with them!

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Wonderful to hear! Thanks Matt.

Sue

Sue

  • 2 reviews

Don't know how good it is as I didn't need to call on it

published

Very easy to set up and seemed like good value
No claims made so can't evaluate claim process.
I think this is the 2nd time - I always go via Compare the Market

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the nice feedback Sue!

Travel Insurance

Find out how Online Travel Insurance - Basic Plan compares to other Travel Insurance

Know better, choose better.

Compare all
Messyhair

MessyhairGreater Melbourne (Outer), VIC

Easy peasy

published

Easy to buy. Good price. Liked being welcomed home by email! Thanks. Did not have to lodge claim, so interaction was purely online without any dramas. First time as customer.

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult and Child
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

That's great to hear! Thanks for the review.

Jeffck9

Jeffck9Western Australia

Peace of Mind

published

A cheap and easy to set up travel insurance that gives peace of mind should there be an emergency and knowing that it's backed by a company with a solid reputation.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

That's great to hear! Thanks Jeff.

Just perfect

published

Just perfect for a short journey with basic coverage needed at a great price. It was very easy to set up using the online portal and very quick as well.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the nice feedback! Regards, Tegan

Lulu

LuluVictoria

  • 2 reviews

Good value and easy to set up

published

It was my first time using Online Travel Insurance. It is user friendly very easy to fill in the form and good value for money. I wont
hesitate to use them again

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult and Child
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the review Lulu! Regards, Tegan

ADW

ADWGreater Melbourne (Metropolitan), VIC

  • Verified customer

Weird gender default

published

We didn't have to use this policy, but I did have very good experience talking to the help desk when I had to sort some admin out. But... I am female, and booked to cover my male travelling partner and myself. I am the primary user noted. The email address is mine. I paid. I'm also older. Yet every email I got was addressed to my male partner. We have different surnames and my title is 'Ms'. I don't know why in this day and age such a default exists, but it's a touch belittling and a little off-putting for next time.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForAdult
See all answers
2 comments
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi there, thanks so much for the feedback and for bringing this to our attention. I agree with you - that's not cool! I will investigate to see what's happened here and let you know what I find out. Kind regards, Tegan

Online Travel Insurance
Allianz PartnersOnline Travel Insurance
Richard

RichardMid West, WA

Not required - but Comforting to know it was there

published

Value for length/duration and destination was very good 'value for money'.
Caught in a big typhoon most of the time in Philippines and developed heavy chest infection (my wife got a bit sick but was probably somewhat acclimatised to conditions (although now 10yr Australian citizen).

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Sorry to hear you ran into a few problems on your trip Richard. But thank you for the kind words re our value for money. Regards, Tegan

Travel Insurance

Find out how Online Travel Insurance - Basic Plan compares to other Travel Insurance

Know better, choose better.

Compare all
Isabelle P.

Isabelle P.Sydney, NSW

  • Verified customer

Easy to set up & affordable

published

Third time purchasing this travel insurance. Super easy to set up. All done online. Unable to comment on the claim process as never ended up lodging a claim (lucky me)!

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the review Isabelle! Regards, Tegan

Good value insurance

published

Good value product. Peace of mind when travelling with insurance cover. Online travel insurance offers very competitive pricing on their policies. Have used them in the past but so far havent made any claims. Easy to get a policy online.

Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the review Benny! Regards, Tegan

Red Curl

Red CurlCentral Highlands and Goldfields, VIC

Disappointed

published

Due to taking out the cover in January after booking flights to Denpasar. Due to no fault of mine the airline cancelled my original flight and was given no option but to fly to my destination a day earlier. I contacted your office to amend my initial policy and was told that I had to take out a new policy to make the amendment for the date change and that the policy that I took out had been amended and did not have the same cover. I explained to the customer service person that I was not to blame for the cancellation and to top it off had to pay an additional fee. I felt that there was no understanding of the change, didn't even say we will look into it. Very disappointing.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi there, I'm very sorry to hear you were disappointed with your experience. I will get in touch via private message to see if I can assist. Kind regards, Tegan

Jenny O

Jenny OVictoria

Best Value Travel Insurance

published

The policy was very good value and easy to set up. I fortunately did not need to lodge a claim. This is the first time I have used this company but if they remain competitive I will use them again in the future.

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for your feedback Jenny! Regards, Tegan

Peace of mind health/wise

published

Easy to set up and pay ... good value for a 2 week holiday in Vietnam and Cambodia when really only needed health cover.. first time user but will use again

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the good feedback on our purchasing process and value for money Trish! Regards, Tegan

Solomon

Solomon

  • 2 reviews
  • 1 like

Travel with peace of mind

published

The policy I purchased was good value for money easy and quick
First time using your company also it was good to know that anything happens you there to assist
Thank you

Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Solomon, thanks for the review! Regards, Anthony

Travel Insurance

Find out how Online Travel Insurance - Basic Plan compares to other Travel Insurance

Know better, choose better.

Compare all
Amy

AmyPerth, WA

Basic affordable cover

published

Most affordable I could find glad I shopped around. Basic cover for a 9 day trip for peace of mind - $65 for 2 adults. Unlimited medical - basic dental and basic luggage.

Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Amy, glad to hear you were happy with us! Regards, Anthony.

Buxom B.

Buxom B.Darwin, NT

  • Verified customer

Easy to sign up for - luckily didn't need to use it

published

I organised this travel insurance on the day I departed for 4 days in China. It was affordable and hassle-free to sign up for. I didn't have to make a claim, so can't comment on the other end. My only complaint was that I was automatically added to an email marketing list that I don't think I agreed to, and that's not cool

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the review. Regards, Anthony.

Chaos

ChaosFrankston

  • Verified customer

Nice and low cost

published

Have used company twice while travelling nice and cheap . Never had to use but I hope never have to just comfortable to know I have it

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the feedback. Cheers, Anthony.

Martin R

Martin R

  • 2 reviews
  • Verified customer

Excellent Service

published
Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Martin, glad to hear that you were happy with your Online Travel Insurance experience. Regards, Anthony.

  • Verified customer

Very convenient

published

Policy was a good value and was easy to setup. it is worth recommending the insurance services to others as it is very good value and convenient to set up.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Aanchal - thanks for recommending us! Regards, Anthony.

Review collected in partnership with Online Travel Insurance

Page 1 of 2

See all Online Travel Insurance reviews

Questions & Answers

Victor Tran

Victor Tranasked

If my destination as below :
Travelling to
Vietnam; France; Italy; Germany; Netherlands; Lao People's Democratic
Republic; Taiwan, Province of China; Philippines
Regions covered in
Europe; Asia; Pacific; New Zealand; Australia

Does it mean if I visit Thailand or England and need insurance cover, I still eligible for it since Regions covered states : "Regions covered in Europe; Asia."

1 answer
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Victor, please call 1800 010 078 to discuss as I can't give advice in this forum. Regards, Anthony

Get an answer from our members and Online Travel Insurance representatives

Download manual

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.