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Online Travel Insurance - Basic Plan

Online Travel Insurance - Basic Plan

4.4 from 20 reviews

Reviews

Review distribution

5 star
9
4 star
10
3 star
1
2 star
0
1 star
0

Red Curl

Red CurlCentral Highlands and Goldfields, VIC

Disappointed

published

Due to taking out the cover in January after booking flights to Denpasar. Due to no fault of mine the airline cancelled my original flight and was given no option but to fly to my destination a day earlier. I contacted your office to amend my initial policy and was told that I had to take out a new policy to make the amendment for the date change and that the policy that I took out had been amended and did not have the same cover. I explained to the customer service person that I was not to blame for the cancellation and to top it off had to pay an additional fee. I felt that there was no understanding of the change, didn't even say we will look into it. Very disappointing.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi there, I'm very sorry to hear you were disappointed with your experience. I will get in touch via private message to see if I can assist. Kind regards, Tegan


Jenny O

Jenny OVictoria

Best Value Travel Insurance

published

The policy was very good value and easy to set up. I fortunately did not need to lodge a claim. This is the first time I have used this company but if they remain competitive I will use them again in the future.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for your feedback Jenny! Regards, Tegan

Peace of mind health/wise

published

Easy to set up and pay ... good value for a 2 week holiday in Vietnam and Cambodia when really only needed health cover.. first time user but will use again

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the good feedback on our purchasing process and value for money Trish! Regards, Tegan

Solomon

Solomon

  • 2 reviews
  • 1 like

Travel with peace of mind

published

The policy I purchased was good value for money easy and quick
First time using your company also it was good to know that anything happens you there to assist
Thank you

Value for Money
Insurance Cover For:Adult
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Solomon, thanks for the review! Regards, Anthony


Amy

AmyPerth, WA

Basic affordable cover

published

Most affordable I could find glad I shopped around. Basic cover for a 9 day trip for peace of mind - $65 for 2 adults. Unlimited medical - basic dental and basic luggage.

Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Amy, glad to hear you were happy with us! Regards, Anthony.


Buxom B.

Buxom B.Darwin, NT

  • Verified customer

Easy to sign up for - luckily didn't need to use it

published

I organised this travel insurance on the day I departed for 4 days in China. It was affordable and hassle-free to sign up for. I didn't have to make a claim, so can't comment on the other end. My only complaint was that I was automatically added to an email marketing list that I don't think I agreed to, and that's not cool

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the review. Regards, Anthony.


Chaos

ChaosFrankston

  • Verified customer

Nice and low cost

published

Have used company twice while travelling nice and cheap . Never had to use but I hope never have to just comfortable to know I have it

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for the feedback. Cheers, Anthony.


  • Verified customer

Excellent Service

published
Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Martin, glad to hear that you were happy with your Online Travel Insurance experience. Regards, Anthony.

  • Verified customer

Very convenient

published

Policy was a good value and was easy to setup. it is worth recommending the insurance services to others as it is very good value and convenient to set up.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Aanchal - thanks for recommending us! Regards, Anthony.

Review collected in partnership with Online Travel Insurance

  • Verified customer

Affordable and easy, efficient application

published

Very good value, has all the basic cover you require overseas and easy to set up. Didn’t need customer support owing to ease of online transaction. Thanks!

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Elizabeth, glad to hear you've been happy with Online Travel Insurance! Regards, Anthony.

Review collected in partnership with Online Travel Insurance


  • Verified customer

Liked the before you leave e-mail

published

Well priced policy which had some choice and was easy to apply for. I also received a "before you leave' email with good contact information. I liked this email as it gave me some confidence that I would be able to speak with someone if I had troubles. I did not need to make any claims.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Len, thanks for letting us know. Regards, Anthony.

Review collected in partnership with Online Travel Insurance


  • Verified customer

peace of mind

published

my policy was of excellent value and was extremely easy to set up. applying was easy with step by step instructions. Highly recommended for any person travelling abroad. Would definitely use again.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hello Khalid, glad to hear you've been happy with Online Travel Insurance and thanks for recommending us! Regards, Anthony.

Review collected in partnership with Online Travel Insurance


  • Verified customer

Satisfied

published

Excellent to go for a trip with a good insurance and cheap. Gives you tranquility in any problem that could happen in the holidays and is also very easy to buy it online

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hello Santiago, thanks for your review and glad to hear you've been happy with Online Travel Insurance. Regards, Anthony.

Review collected in partnership with Online Travel Insurance


Hazza

HazzaBrissy

  • Verified customer

Take it easy, lemon squeezy

published

Took out basic insurance with these guys for a mini adventure, very cheap and easy to do. Didn't need to make any claims but thanks for being there and having our backs. Cheers.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi, thanks for the review, it's appreciated! Regards, Anthony.

Review collected in partnership with Online Travel Insurance

  • Verified customer

Easy set up

published

No claim made, but policy super easy to set up with very competitive prices. Policy taken out for 10 day holiday. Great peace of mind to have at a very reasonable cost.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi William - hope you had a great trip, and thanks for your review! Regards, Anthony.

Review collected in partnership with Online Travel Insurance

  • Verified customer

Great value online travel insurance

published

Compared over 30 different travel insurance policies and the Basic Duo & Comprehensive Duo were the best value with similar claim limits. Easy to apply & set up online. Did not make a claim though, so unable to comment on ease of that process.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Brett, thanks for the review, it's appreciated. Cheers, Anthony.

Review collected in partnership with Online Travel Insurance


  • Verified customer

Everything it needed to be

published

this was certainly great value.
Very easy to setup - did with only a few days remaining before trip away.

Recommend using this for basic cover as i did.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Heath, thanks for recommending us! Regards, Anthony.

Review collected in partnership with Online Travel Insurance


  • Verified customer

This is a min requirement for us to travel without worries.

published

Good basic insurance. Thanks t t t t t t t t t t t t t t t t t t t t t t t t t t t

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Thanks for letting us know Dzung. Cheers, Anthony

Review collected in partnership with Online Travel Insurance


  • Verified customer

Top of The List For Comparing Travel Insurance

published

I wanted to look for a cheap travel insurance for my partner and I. I first looked at "compare the market" for travel insurance, and this insurance was at the top of the list (being the cheapest). The price is incredible particularly it covered the both of us. The only issue my partner had was it would have been good if there were at least an option to choose an additional cover (but same can be said for other insurance lines).

I do recommend this as a cheap insurance if you are wanting to be on a small budget leading up to your trip.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Review collected in partnership with Online Travel Insurance


  • Verified customer

Excellent cover and at a reasonable price

published

Signing up was easy and I received excellent coverage. The price beat all others by at least $5. The travel was for Thailand for a period of 10 days and even though I chose basic cover it covered me for everything I needed. I did not need to claim but the process of gaining cover was easy and pain free.

Insurance claim madeNo
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Simon, thanks for your review of OTI's coverage and price - I hope you had an amazing time in Thailand! Tegan

Review collected in partnership with Online Travel Insurance


See all Online Travel Insurance reviews

Questions & Answers

Victor Tran

Victor Tranasked

If my destination as below :
Travelling to
Vietnam; France; Italy; Germany; Netherlands; Lao People's Democratic
Republic; Taiwan, Province of China; Philippines
Regions covered in
Europe; Asia; Pacific; New Zealand; Australia

Does it mean if I visit Thailand or England and need insurance cover, I still eligible for it since Regions covered states : "Regions covered in Europe; Asia."

1 answer
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Victor, please call 1800 010 078 to discuss as I can't give advice in this forum. Regards, Anthony


Get an answer from our members and Online Travel Insurance representatives

Details

CategoryTravel Insurance
Contact Number 1800 010 078
Address310 Ann Street, Spring Hill QLD 4000, Australia
Email Address enquiries@onlinetravelinsurance.com.au
24-Hour Phone Contact No
Online Live Chat No
UnderwriterAllianz
Maximum Age Covered 74 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental DeathNot Included
Emergency Dental$1,000
Pregnancy (max weeks) Not Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of IncomeNot Included
Permanent DisabilityNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Maximum Single Item Limit Not Included
Luggage & Personal Effects Not Included
Ancillary
Personal Liability $1,000,000.00
Rental Vehicle Excess Not Included
Motorbike / Moped Coverage Included up to 50cc
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included
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