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OnlineLighting.com.au

OnlineLighting.com.au (page 4 of 49)

4.8 from 965 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (600)
  • Return Claim MadeYes (26) · No (634)
  • Shipping
    4.7 (433)
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Geo Rai

Geo RaiSydney

  • 5 reviews
  • 13 likes

Light is first quality - Form and Function

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Excellent service.

published

Ordered two LED downlights over the phone. Arrived in store for collection a couple of days later. Easy. Will use again.

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Very helpful advice and service

published

I ordered some Down lights and a sensor. The sensor was delayed slightly, so they suggested they send the downlights first and the sensor when it arrived. This all happened as they said and delivery was very prompt. At no extra delivery cost! Recommended

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June

JuneSouth East Queensland, QLD

Product & Customer Service Terrific

published

We ordered a Retro Twin Light Floor Lamp, it arrived in days and is perfect for our use. Thank you.

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Dirsol

DirsolSydney, NSW

Bad customer service

published

product is good but the customer service is terrible. I ordered and paid for five (5) globes and received three (3). I emailed these guys reporting the problem and have had no reply - come on guys you can do better

2 comments
Dirsol
Dirsol

OnlineLighting contacted me on receipt of my review and have refunded me for the globes that were missing in my shipment.

OnlineLighting.com.au
Online L.OnlineLighting.com.au
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Rosie

RosieSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Very Efficient

published

I ordered 3 pendant lights and 2 were out of stock. As soon as the lights arrived into stock they were shipped and arrived within a day. I am super impressed at the efficiency of the service. I should also say I love my pendants and they were a great price!

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EWKRose

EWKRoseSydney, NSW

  • 2 reviews

Great price and convenient collection

published

Bought a couple of Domus downlights. Great price for the items compared to other online sellers. Convenient collection location in Brookvale.

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Richard H.

Richard H.Sydney, NSW

Straight forward and good communication

published

Order received as described

Carl was excellent to deal with and provided update on order

Would highly recommend for online purchase

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Great product!

published

I bought two Spanish Replacement Glasses. Very happy with this purchase! Packed very well and great customer service. Thank you OnlineLighting.com.au!

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Sandii

SandiiSydney, NSW

  • 2 reviews

Great lamp, arrived well packed.

published

I am Very happy with the lamp - true to details advertised with quality, measurements and colour. Packaged well, arrived in a timely manner.

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Damo

DamoAustralian Capital Territory

Good product range.

published

Good range in out door lighting.
Installed deck lights round my deck, very happy with product and lights up area well.

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Joseph S.

Joseph S.Greater Melbourne (Metropolitan), VIC

Great desk lamps

published

I have placed a few orders with online lighting now and the all round service and products have been perfect every time!

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  • Verified customer

Perfect again!

published

Lights arrived quickly, in tact and we'll protected. Just had them installed yesterday 19 Jan. These suit my outdoor patio perfectly, and amount of light gives a great ambience, not too bright, and not so dull. This is my third order with OnlineLighting. They never disappoint.

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Jack

JackSydney

  • 3 reviews
  • Verified customer

So good the first time I tried again

published

I needed another fan so went back to the same place and Online Lighting did it again. Made arrangements to get a tricky pickup with absolutely no issues, and ordered, purchased, and the pickup in a timely, positive, and confident manner.

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bigbird

bigbirdHobart, TAS

  • 3 reviews
  • 2 likes
  • Verified customer

Great price, delivery, and products; fuzzy photos could be improved

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Austin

AustinCanberra 2600, ACT

  • 2 reviews
  • 2 likes
  • Verified customer

Easy and fast service

published

Good range of lighting, with very reasonable freight charges. Easy to order and shipping was fast. Prices are some of the best I could find on the Internet.

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Found exactly what I was looking for!

published

Very happy with speedy delivery of LED bedside lamp that isn't a throwaway product! Built-in wireless charger is functioning beautifully.

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Ming S.

Ming S.Sydney, NSW

Fast delivery.

published

Delivery is in lightning speed. Found the item I needed from website. Customer service is great.

The delivery fee for T5 tube is expensive. I can understand the cost, hope you guys can reduce the delivery fee to make you more competitive.

Overall a good online shopping experience. Will recommend.

Keep the good work OnlineLighting.com.au

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External House Lighting

published

Great quality product and exceptional service - ordering on line was very easy - I would highly recommend both the products and on line lighting

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Big L

Big LSouth West, QLD

Great products.

published

Each of the outdoor coach lights look excellent can't wait to have them installed Will add a great addition to the house renovations.

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Page 4 of 49
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Questions & Answers

Shirlet H

Shirlet Hasked

Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Kind Regards
Shirley Howard

1 answer
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi, Thank you for your enquiry. Please see link below re all the return info.
https://onlinelighting.com.au/returns-info.html
Regards Onlinelighting sales team

Jayne Christiansen

Jayne Christiansenasked

The kade gu10 single spotlight white- SK-B1-WH code:sku303429
The glass shade for it was broken in the packaging can it be replaced Please

1 answer
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi, Yes this can be replaced. You can call me on 02 9939 3000. Regards Ara

Lawrie

Lawrieasked

Hi there
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
Kind regards
Lawrie Mitchell

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