Reviewer Photos & Videos
Great service, beautiful lights.
After ordering these same lights from another company and not receiving them, we finally got them from this store. No hassles whatsoever! Great.
Quality product, great price & excellent customer service.
Love the 2 touch lamps. Staff so helpful in rectifying replacing incorrect light bulbs. Easy to contact, keen to solve the issue and responded immediately. Highly recommended.
Impressed with the service and prompt response to Enquiries. Great product, best price online. Would definitely purchase again from Online Lighting.
Good service. Quick delivery
The product arrived exactly as described. It was very well packed (fragile). It was very competitively priced and only took a week to get here.
Great customer service
Very happy with my purchase. I ordered the wrong size for one of my light fittings and exchanging it was no problem at all.
I am very happy with the light fittings I purchased. Delivery was excellent. This light fitting emits excellent light. Recommend this light.
Straight to the point.
Wanted three small items priced less than $9.00. The cost of freight was much more than the cost of the product. Called and was told that it was up to me whether to take the chance of goods not turning up by normal post and without insurance. I took the chance. Delivery was fine.
Spanish Glass Opal
I had looked for a considerable time to replace a glass bowl cover on a light that had been broken, and finally found it in this product. It fits perfectly, was delivered quickly, and now complete the bedside light which I like.
Light is first quality - Form and Function
I trusted Onlighting to choose and supply a suitable bulb for the light - they did and it is perfect light power and light colour.
The desk lamp I bought was the Stamford Silver
The lamp is solid, extremely well made. Very happy with it.
A bonus was that this particular model allows the reflector to rotate on the lamp. You are able to cast the light in such a manner as to reduce glare, without having to move the base of the device.
Its NOT obvio...
Ordered two LED downlights over the phone. Arrived in store for collection a couple of days later. Easy. Will use again.
Very helpful advice and service
I ordered some Down lights and a sensor. The sensor was delayed slightly, so they suggested they send the downlights first and the sensor when it arrived. This all happened as they said and delivery was very prompt. At no extra delivery cost! Recommended
Product & Customer Service Terrific
We ordered a Retro Twin Light Floor Lamp, it arrived in days and is perfect for our use. Thank you.
Bad customer service
product is good but the customer service is terrible. I ordered and paid for five (5) globes and received three (3). I emailed these guys reporting the problem and have had no reply - come on guys you can do better
I ordered 3 pendant lights and 2 were out of stock. As soon as the lights arrived into stock they were shipped and arrived within a day. I am super impressed at the efficiency of the service. I should also say I love my pendants and they were a great price!
Great price and convenient collection
Bought a couple of Domus downlights. Great price for the items compared to other online sellers. Convenient collection location in Brookvale.
Straight forward and good communication
Order received as described
Carl was excellent to deal with and provided update on order
Would highly recommend for online purchase
I bought two Spanish Replacement Glasses. Very happy with this purchase! Packed very well and great customer service. Thank you OnlineLighting.com.au!
Great lamp, arrived well packed.
I am Very happy with the lamp - true to details advertised with quality, measurements and colour. Packaged well, arrived in a timely manner.
Good product range.
Good range in out door lighting.
Installed deck lights round my deck, very happy with product and lights up area well.
Great desk lamps
I have placed a few orders with online lighting now and the all round service and products have been perfect every time!
Questions & Answers
Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Hi, Thank you for your enquiry. Please see link below re all the return info.
Regards Onlinelighting sales team
The kade gu10 single spotlight white- SK-B1-WH code:sku303429
The glass shade for it was broken in the packaging can it be replaced Please
Hi, Yes this can be replaced. You can call me on 02 9939 3000. Regards Ara
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
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