Reviewer Photos & Videos
Good product, great service and good price
They helped me identify and select the correct lights, that were not available in other retail outlets. This was all done painlessly over the phone and via messaging for sharing photos.
Couldn’t be happier!!
We ordered 3 pendant lights for our kitchen Reno. They were delivered in no time and very well packed. They have finished off our kitchen a treat. Great quality for a great price. Very, very happy!!
Finally my kitchen has downlights again!
I ordered some downlights which were no longer stocked at Bunnings. Was a little bit hesitant at ordering lights online but my parcel was well packed, sent out and received promptly. Will not hesitate to order again in the future.
Looks beautiful. Took a while to get it balanced.
Would recommend the product and service. Prompt and helpful. Delivery was following day as Ari knew we were installing our kitchen at the same time. Ordered one then had to get a second. Again, very prompt.
I was waiting for my item on back order and as soon as it arrived in stock, my order was processed and came in no time at all. It’s perfect for the location I needed it and was so easy to fit. Love it!
Excellent Customer Service
I ordered from the Online lighting site and was told that 2 of my items were on back order and given a date. This was during Covid lockdown and was not a surprise.
The due date changed 4 times and I was always kept updated as to why the extra delay and was given another due date.
My lights took 6 months to be delivered and I can not fault the customer service I received. The circumstances were out of their control, but they communicated with me regularly.
Well done, I would have in the past requested a refund but did not because of the service you provided. Happy Customer.
They have a really efficient online chat, I posted a photo of the part and they confirmed it was in stock. Pick up took no time at all.
I ordered some globes for one or our display cabinets and the price was right plus the delivery was withing days. Great to deal with this company
Long lost orb
Terrific, the orb looks amazing on my lamp. I'm really happy. Ive waited ages to find the right item, couldn't be happier
Well worth a look.
Great selection at good prices. Quick and friendly service. Shipped next day and received within a week during lockdown. Recommend.
Excellent website, good stock availability , great prices , very prompt delivery
Online Lighting has stock others don’t have , easy menu to find required items and very good descriptions of products I was looking for .. Highly recommend
Price very competitive, prompt service and delivery, good packaging,very happy with quality of light fittings and cheaper than Bunnings. Would definitely recommend !
Great company to deal with
Fast delivery. Good product, Good company. Ordered product was delivered without delay and was as required with good tracking communication .
Excellent selection of lighting products. Fast service and delivery.
Their website was easy to navigate and use.
I would highly reccomemned if seeking new, quality light fittings.
I found the service excellent and I have had previous experience with the product - it is excellent.
I received the goods a few days after I ordered it. I also made an error on my order and within minutes of lodging it I was phoned to verify my order.
Questions & Answers
Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Hi, Thank you for your enquiry. Please see link below re all the return info.
Regards Onlinelighting sales team
The kade gu10 single spotlight white- SK-B1-WH code:sku303429
The glass shade for it was broken in the packaging can it be replaced Please
Hi, Yes this can be replaced. You can call me on 02 9939 3000. Regards Ara
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
Get an answer from our members and OnlineLighting.com.au representatives
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