Reviewer Photos & Videos
The product delivered is of good quality. It took 12 days to ship, so 15 days to get the unit, which then needed a non-standard cable. That's been ordered, but it's going to end up being four weeks from needing a light to having one.
Great price and convenient collection
Bought a couple of Domus downlights. Great price for the items compared to other online sellers. Convenient collection location in Brookvale.
Good product range.
Good range in out door lighting.
Installed deck lights round my deck, very happy with product and lights up area well.
Online ordering was easy, I was contacted by phone about delivery updates, and items were exactly what I wanted. Smooth process, and I would use this company again.
Dimmable table light
Bought the pasteri touch lamp. Lamp is bigger then expected, but it can still be used in the planned space. Yet to find a globe that works with it. Delivery was fast and process was easy. Thank you
Misleading description, fit for purpose.
Delivery was excellent, easy to install and functions well. The Martec Flow large round exhaust fan with light is described as having 12W LED lights with switchable tricolour (Colour Temperature 3000K/4000K/5000K). This description lead me to believe that the light will have adjustable intensity which is not the case.
Good product range and prompt delivery
Their product range included a good selection of the type of spotlights I was looking for and the descriptions on the website provided enough information for me to make a suitable choice. The lights were delivered promptly and in good condition. Recommended.
Prompt response when things went wrong
I ordered 3 lamps. Two were damaged in transit. I emailed to say what had happened and within an hour I got a call asking me how I'd like things resolved. The resolution was no fuss and made things easy for me.
- Verified customer
Beautiful hall light
Light arrived with damage to the metal frame with paint knocked off on one of the corners, this appears to have happened as the light was put into the box not during the postal delivery as the plastic covering is damaged and matches the light damage, the foam protection around the light isn’t damaged. Outside box was damaged during shipping.
A very wide range of lighting options and prices at Online Lighting
We have been very happy with Online Lighting's products so far, as well as Delivery and phone contact servicesIt's like a supermarket for lights from a variety of suppliers. Great for people who are time-poor.
Quick & Confident
Received my order quickly and undamaged! Problems with payment methods, but Customer service were very quick to help and sort out my issue. Boxes were slightly damaged on arrival, but products inside were great. One product we received not quite true to size, but still great!
Good small desk light, clean design, works with any decor. Compact, doesn't take up much desk space but illuminates well. Accessible switch on base works well..perfect for my rental property.
The right Fans!
I am pleased with the choice of ceiling fans I made. They arrived quickly and they are just what I wanted. My only concern was a faulty remote mechanism. They directed me to the manufacturer who has been in contact and we are getting the problem sorted. (I am yet to receive my replacement mechanism) I now understand from Consumer law that Onlinelighting should have been following this up on my behalf as I bought the product from them and not the manufacturer.
Price was substantially better than competitors. Although delivery was quoted as being about 3 weeks product was delivered much sooner. Would recommend this company for all your lighting needs, particularly if you are happy to purchase online.
Good company but took bit long to receive goods
We dealt with Henri. He was good. The work with us to get multiple lights was done professionally and promptly. We enjoyed dealing with them.
Although it took much longer to receive products. Approx 3 weeks. Hence the 4 stars.
Competitive prices fast delivery lost one star for Aust.post’s sloppy delivery, left package in view of passers by so not really online.lightings fault.I would buy again & recommend to friends,but definitely sign for delivery next time.
A beautiful blend of industrial elegance
Its great for the living room we have. Fits the sleek yet industrial feel we wanted. Looks as it is in the pictures. Happy with the solid weighted base. Handy foot switch for easy use. The lamp head swivels up and down, my only slight issue is i wish it swiveled any direction. But that hasn't been too much of a problem overall. The service was great, arrived on time even during the covid19 delays.
The reviewer stated that an incentive was offered for this review
Great Service and Quality Products
Exactly what they looked like online and good quality. Prompt delivery and service. The lights were packaged and packed well and easy to install. Pricing was reasonable as well.
Id recommend Online lighting to anyone.
Very happy with price, product and considering the issues with Australia post arrived in a timely fashion. Very happy and will use again.was easy to navigate your on line site.
Great service and speedy delivery
I bought two small light globes - value $15 - the service was great. I was contacted to see if unusual one was correct (it wasnt) I was sent the correct one
Questions & Answers
Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Hi, Thank you for your enquiry. Please see link below re all the return info.
Regards Onlinelighting sales team
The kade gu10 single spotlight white- SK-B1-WH code:sku303429
The glass shade for it was broken in the packaging can it be replaced Please
Hi, Yes this can be replaced. You can call me on 02 9939 3000. Regards Ara
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.