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OnlineLighting.com.au

OnlineLighting.com.au

4.8 from 962 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (540)
  • Return Claim MadeYes (19) · No (578)
  • Shipping
    4.9 (391)
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Emma Robina

Emma RobinaBRISBANE

  • 2 reviews

Looks beautiful. Took a while to get it balanced.

published

Would recommend the product and service. Prompt and helpful. Delivery was following day as Ari knew we were installing our kitchen at the same time. Ordered one then had to get a second. Again, very prompt.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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mike.

mike.Greater Melbourne (Metropolitan), VIC

nice light

published

i bought two different types of lights both seem to be working well and the light and the intensity of light is very good. the changeable colour is also very good and the daylight setting is the best and brightest. wire ing them in was also straight forward as was their mounting . One inconsistency is the colour selector is incorrectly labelled and the light colour isn’t what the switch says. ie white is actually yellow and daylight is actually white etc. But all three colours are selectable so no real problem.

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Great service

published

I was waiting for my item on back order and as soon as it arrived in stock, my order was processed and came in no time at all. It’s perfect for the location I needed it and was so easy to fit. Love it!

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Sophie

SophieGreater Melbourne (Inner), VIC

Excellent Customer Service

published

I ordered from the Online lighting site and was told that 2 of my items were on back order and given a date. This was during Covid lockdown and was not a surprise.
The due date changed 4 times and I was always kept updated as to why the extra delay and was given another due date.
My lights took 6 months to be delivered and I can not fault the customer service I received. The circumstances were out of their control, but they communicated with me regularly.
Well done, I would have in the past requested a refund but did not because of the service you provided. Happy Customer.

Incentivised ReviewNo
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John C.

John C.Sydney, NSW

Great service

published

They have a really efficient online chat, I posted a photo of the part and they confirmed it was in stock. Pick up took no time at all.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Jock

JockSydney, NSW

  • 7 reviews
  • 5 likes

Globes

published

I ordered some globes for one or our display cabinets and the price was right plus the delivery was withing days. Great to deal with this company

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Long lost orb

published

Terrific, the orb looks amazing on my lamp. I'm really happy. Ive waited ages to find the right item, couldn't be happier

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rayjsalisbury

rayjsalisburySouth East Queensland, QLD

Well worth a look.

published

Great selection at good prices. Quick and friendly service. Shipped next day and received within a week during lockdown. Recommend.

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Peter

PeterSydney Surrounds, NSW

  • 3 reviews
  • 2 likes

Excellent website, good stock availability , great prices , very prompt delivery

published

Online Lighting has stock others don’t have , easy menu to find required items and very good descriptions of products I was looking for .. Highly recommend

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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  • Verified customer

Great Service

published

Price very competitive, prompt service and delivery, good packaging,very happy with quality of light fittings and cheaper than Bunnings. Would definitely recommend !

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Great company to deal with

published

Fast delivery. Good product, Good company. Ordered product was delivered without delay and was as required with good tracking communication .

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PeterR

PeterRSydney, NSW

  • 2 reviews

Great service

published

Excellent selection of lighting products. Fast service and delivery.
Their website was easy to navigate and use.
I would highly reccomemned if seeking new, quality light fittings.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Excellent service

published

I found the service excellent and I have had previous experience with the product - it is excellent.
I received the goods a few days after I ordered it. I also made an error on my order and within minutes of lodging it I was phoned to verify my order.

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Perfect product and excellent service

published

Fast delivery within 5 days , Perfect product and excellent customer service, they replied so quick with manner. 5/5 recommended it.

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CWV

CWVSouth East Queensland, QLD

  • 5 reviews
  • 4 likes

Perfect way to buy from them online

published

The item was delivered quickly, packed well and exactly as described. Happy to recommend them based on this one experience

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Stephen

Stephen

  • 6 reviews
  • 3 likes

Good price quality lights ideal for high salt coastal environment

published

Standard polycarbonate light ideal for our salty environment as were on the water , far better than die cast that rust out in a few years

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  • Verified customer

Satisfactory purchase.

published

I felt confident dealing with Online Lighting. There was immediate confirmation of my order & I was kept informed of delivery details by Auspost.

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Incentivised ReviewNo
Return Claim MadeNo
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Kristy

KristyIllawarra, NSW

  • 2 reviews

Works great!

published

The product fitted the online description, was very affordable and works great. Also it arrived safely and fast. Highly recommended.

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Adriana

AdrianaGreater Melbourne (Outer), VIC

Excellent service

published

Product was exactly what I expected and delivered very quickly and efficiently. Will definitely be back for my next lighting purchase!

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SuzieQ

SuzieQBALLARAT

  • 3 reviews

Beautiful lamp

published

Very happy with my purchase from Online Lighting. My lamp looks fantastic in its place at home. Great service and prompt postage.

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Questions & Answers

Shirlet H

Shirlet Hasked

Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Kind Regards
Shirley Howard

1 answer
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi, Thank you for your enquiry. Please see link below re all the return info.
https://onlinelighting.com.au/returns-info.html
Regards Onlinelighting sales team

Jayne Christiansen

Jayne Christiansenasked

The kade gu10 single spotlight white- SK-B1-WH code:sku303429
The glass shade for it was broken in the packaging can it be replaced Please

1 answer
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi, Yes this can be replaced. You can call me on 02 9939 3000. Regards Ara

Lawrie

Lawrieasked

Hi there
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
Kind regards
Lawrie Mitchell

No answers
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