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OnlineLighting.com.au

OnlineLighting.com.au

4.8 from 1,027 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (588)
  • Return Claim MadeYes (21) · No (630)
  • Shipping
    4.8 (433)
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Very Irresistible
Very IrresistibleGreater Melbourne (Outer), VIC
  • 2 reviews

Brilliant Track lighting

published

Very smart looking lights but a little on the flimsy side. However trying to insert the led GU10 globes was very difficult. After several attempts, took the lights down, removed the cover and the globes were much easier to insert. Very smart bright lighting exactly where we needed it.

Product Quality
Shipping
Gwenda
GwendaSouth East Queensland, QLD
  • 6 reviews
  • 1 like

Beautiful Touch Lamps

published

The touch lamps we ordered were for our bedside tables. They arrived soon after our order and they are beautiful and elegant, a great size for our night tables. Would highly recommend them.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Mark B.
Mark B.Darwin, NT

Best Lighting Store EVER

published

These guys are amazing. Outstanding packing for the fragile lamps. Products exactly as described. Couldn't be happier. Definitely recommend them.

Product Quality
Shipping
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Brilliant floor lamp

published

Great delivery service. Reasonable postal rate. Really nice floor lamp quality seems very good. Will definitely use company again as happy with product

Product Quality
Shipping

Beautiful modern pendant

published

Item was on a rather long back order but we were kept informed of expected delivery. Light arrived well packaged and in perfect condition. Great prices from this supplier and is now our ‘go to’ for all lighting needs.

Product Quality
Shipping
Darrell
DarrellSouth East Queensland, QLD
  • 2 reviews

Beautiful 12 volt Lights

published

Needed a few 12 volt bulbs; found OnlineLighting through a web search. Ordering was fast and easy; products arrive very quickly (rural Qld); they look perfect, especially one in an older style; work great. 8watt output, but they throw a very good light. No hesitation in recommending the company and the products.

Product Quality
Shipping
Penny
PennySydney, NSW
  • 2 reviews

I’ve come to love and rely on online lighting

published

I enquires about a product and they quickly rang me with the answers. They were able to tell me the item was in stock so I ordered and picked it up myself a couple of days later. I’ve used them before and find them reliable helpful and well priced.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Quick and effective customer service

published

I ordered three lights and two days later my interior designer suggested changing them. One email and they called me, swapped the order mid-transit and advised they would credit the difference. The lights were hand delivered to my doorstep two days later and the credit came through.

Incentivised ReviewNo
Goran
Goran Sydney, NSW

Excellent service

published

A1 service!!! ,Michael was very knowledgeable in the product I enquired on,I will be buying more solar lights to add to my place

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Irene
IreneSydney Surrounds, NSW

Perfect Service! Perfect Product! Perfect Price!

published

Highly recommend using this supplier for best support and great prices. These guys get back to you also! Thank you!

Incentivised ReviewNo
Cdub
CdubSouth East Queensland, QLD

Amazing all round!

published

I ordered a lava lamp for our Grand daughters 9th Birthday...as always i was a little last minute - Online lighting were amazing...from their helpful Customer service to delivering the product in 2 days to a Regional town (with a day to spare!)

The lamp was a hit & Online Lighting is an absolute pleasure to deal with

Thanks so much

Product Quality
Shipping
Pete
PeteSydney Surrounds, NSW

Excellent Product Range and Superb Service

published

We have been buying lighting products from Online Lighting for some years now and recently wanted to replace a range of halogen bulbs with LED. I ordered a few for a trial. They were perfect, so ordered a whole lot a couple of days later. In both cases they were dispatched the same day the order was placed and arrived in perfect condition the following day. Couldn't ask for better service!

Product Quality
Shipping
Jenny Fitzgerald
Jenny FitzgeraldRichmond-Tweed, NSW
  • 2 reviews

They went out of their way to help

published

I wanted a particular light which wasn’t in stock. They took the extra yards to locate that light for me, in a very short time.
Their service is exceptional !!!

Incentivised ReviewNo
Return Claim MadeNo
Keryn
KerynCentral West, NSW

Lamp with USB port

published

I was so excited to find a lamp with USB port. So practical bedside. Looks amazing. Delivered in 2 days

Product Quality
Shipping
Edward
EdwardGreater Melbourne (Inner), VIC

Online Lighting are the perfect example of great Customer Service

published

Online Lighting have been the great secrete supplier since the start of my career as an electrician.
With the outstanding pricing, expansive range and rapid fire response to all questions and queries, you can't do better than Online Lighting.

An example of how good they are was one night, sending off a query to them via email, and getting a response within 10 minutes! The answer was clear and helpful and led to me making the RIGHT choice for my clients.

Product Quality
Shipping
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Questions & Answers

Shirlet H
Shirlet Hasked

Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Kind Regards
Shirley Howard

1 answer
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi, Thank you for your enquiry. Please see link below re all the return info.
https://onlinelighting.com.au/returns-info.html
Regards Onlinelighting sales team

Jayne Christiansen
Jayne Christiansenasked

The kade gu10 single spotlight white- SK-B1-WH code:sku303429
The glass shade for it was broken in the packaging can it be replaced Please

1 answer
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi, Yes this can be replaced. You can call me on 02 9939 3000. Regards Ara

Lawrie
Lawrieasked

Hi there
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
Kind regards
Lawrie Mitchell

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