1 photo
OPSM Online Store

OPSM Online Store

1.4 from 29 reviews · View Statistics

Reviews

1.4

29 reviews
  • Product Quality
    4.0 (3)
  • Return Claim MadeYes (0) · No (3)
  • Shipping
    3.0 (2)
Previous
Next
lmax2021
lmax2021South East Queensland, QLD
  • 9 reviews
  • 3 likes

Great store at Mango Hill (Northlakes)

published

Great store at Mango Hill (Northlakes)! i got my new glasses from them. my first pair i got from their toowoomba store were terrible, this new pair, perfect. they were quick, and efficient, and treated me very well, helped me adjust my glasses to my face, and made sure i was seeing OK before leaving the store. happy customer.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
OPSM
Customer SupportOPSM
Gab
Gab
  • 7 reviews
  • 2 likes

Poor Online System and Lack of Interest in Optometry

published

I recently ordered contacts online. The online system will let you place an order and bill you without you entering all the details they claim to need. If you forget to enter the prescription date expiry say why not give an instant error like every other website so you can fix it there and then? OPSM happily let you finish the incorrect order, take your money and then don't supply the goods until you resolve the issue a couple of days later.

When the contacts arrived OPSM didn't bother to label which is left and right. OPSM is an optical health care provider, not amazon books.

Put these things together and you see where OPSM's priorities sit.

Incentivised ReviewNo
4 comments
OPSM
Customer SupportOPSM
Gab
Gab
OPSM
Customer SupportOPSM
Adam B.
Adam B.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Easy preview - I liked it

published

I like the images and technology running on the online store. I feel comfortable making a choice from the website alone. I live a fair way from the larger OPSM Hub's so its good to be able to shop the whole range.

Product Quality
Shipping
Return Claim MadeNo
1 comment
OPSM
Customer SupportOPSM
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Optical Retailers

Find out how OPSM Online Store compares to other Optical Retailers

Know better, choose better.

Compare all

Delivery takes forever!!!!

published

Ordered contact lenses on the 20th and its still processing. Website say 3-7 working days. It's been a week and I badly need new ones. OPSM should clarify if its 3-7 processing days + delivery time or what... Also, the first time I ordered same thing happened except the lenses were defective. Had to send it back then re order again. Not happy at all.

Product Quality
Shipping
See all OPSM reviews

Questions & Answers

Sorry, there are no questions about OPSM Online Store but you can read 50 questions about OPSM.

Get an answer from our members and OPSM representatives

OPSM Online Store

Other Optical Retailers

Previous
Just Sunnies

Just Sunnies

4.7
(114)
AusSpecs

AusSpecs

4.6
(109)
Framesbuy

Framesbuy

4.6
(112)
Clearly

Clearly

4.2
(586)
Lensworld

Lensworld

4.4
(111)
iframes

iframes

4.1
(152)
Optically

Optically

4.0
(435)
Maui Jim

Maui Jim

4.4
(69)
Vision Direct

Vision Direct

3.7
(2,572)
Next
See all Optical Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.