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Optima Cleaners

Optima Cleaners

4.0 from 132 reviews · View Statistics
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Reviews

4.0
132 reviews
  • Rates and Fees
    3.5 (2)
  • Job Satisfaction
    5.0 (1)
  • Timeliness
    4.5 (2)
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West End
West EndSouth East Queensland, QLD
  • 2 reviews
  • Verified

Not value for money spent

published

Contact with Optima was prompt & thorough . Team friendly & polite. Did a great job with oven,bathrooms. As apartment freshly painted and new carpet laid, focus to clean was needed on other areas. Unfortunately we had to mop painted garage floor & entry tiled courtyard to apartment - areas that were discussed before job commenced, & agreed on.
Also we had to move the booked date & times twice to accommodate Optima which pushed our schedule back.

Rates and Fees
2/5
Timeliness
4/5
Incentivised Review No
Lisa E.
Lisa E.South East Queensland, QLD
  • Verified

Great job

published

Cleaners on the day were very friendly and professional. Got out marks I have had for years. Thorough cleaning job well done guys. Will be recommending them to friends and family.

Rates and Fees
5/5
Job Satisfaction
5/5
M K.
M K.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Ok

published

Not very happy with the BBQ cleaning. Rates were discounted but eventually the quality too. lesson learned. When I pointed out areas to be cleaned they did clean but argued that rates had been discounted, so expect a discounted job

Incentivised Review No
Optima Cleaners
Mark W.Optima Cleaners
Garry
Garry
  • 2 reviews
  • 2 likes

Return visit.

published

After a disastrous attempt getting some BBQs cleaned I was was offered compensation of an oven clean. The very pleasant pair turned up on time. They did a very good job and cleaned up nicely after themselves. The stove top could have been better though.

Incentivised Review No
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disappointed
disappointed
  • 3 reviews
  • 3 likes

Complaint resolution

published

The company came back to clean areas that were missed in the initial clean as promised. Optima provided a resolution to both the company and to the the client satisfaction.

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The reviewer stated that an incentive was offered for this review

Wen
WenSydney, NSW

Fast, easy and efficient

published

The cleaners were fast, efficient and affordable. I would highly recommend Optima cleaners. It was easy to get a clear quote with all cleaning services included. Highly recommend if you are looking for cleaners in the Sydney area.

Incentivised Review No

Friendly and great cleaning service

published

Timely service, done a fabulous job with cleaning and very friendly people. Plus it was a last minute call to get the bond cleaning done - availability and price was perfect! Well done! Recommend it to anyone that needs cleaning service!

Incentivised Review No
Jenny
JennyGreater Melbourne (Outer), VIC

Amazed at the results

published

My oven has never looked this good. As I am unable to reach that deeply into my oven to give it a thorough clean it is so nice to know that this crew can do such a professional job within a short time. My oven is a large 90cm freestanding oven and it literally is gleaming as is the range hood. No chemical smell and ready to use safely. Highly recommended.

Incentivised Review No
cham
chamSydney, NSW
  • 3 reviews
  • 3 likes

Rescheduled with late notice

published

Originally booked for 9am and didn't hear from them until 12pm.
Later they said they SMS'd at 9am to say they had an issue with their car. We never received their SMS but they showed screenshots they did.
I said in future they should call instead.
They were apologetic and offered to make it right which I appreciated, but by that time I had gone with someone else.

Incentivised Review No
Carpet Cleaning Services

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End of lease cleaning

published

Slight hiccups on timings but otherwise it all worked out in the end. Celine was great to deal with in customer services and she helped sort everything out - thanks Celine! Lauren

Incentivised Review No
Aditi
AditiSouth East Queensland, QLD

Helped out with the issues promptly

published

There were some issues with the cleaning job which mark and Celine helped resolve quite promptly. This helped us out and was much appreciated.
Thank you and wish you the best.

Incentivised Review No
Optima Cleaners
Mark W.Optima Cleaners

Thank You, Aditi.

We appreciate your honest feedback.

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