Not value for money spent
Contact with Optima was prompt & thorough . Team friendly & polite. Did a great job with oven,bathrooms. As apartment freshly painted and new carpet laid, focus to clean was needed on other areas. Unfortunately we had to mop painted garage floor & entry tiled courtyard to apartment - areas that were discussed before job commenced, & agreed on.
Also we had to move the booked date & times twice to accommodate Optima which pushed our schedule back.
Cleaners on the day were very friendly and professional. Got out marks I have had for years. Thorough cleaning job well done guys. Will be recommending them to friends and family.
Not very happy with the BBQ cleaning. Rates were discounted but eventually the quality too. lesson learned. When I pointed out areas to be cleaned they did clean but argued that rates had been discounted, so expect a discounted job
After a disastrous attempt getting some BBQs cleaned I was was offered compensation of an oven clean. The very pleasant pair turned up on time. They did a very good job and cleaned up nicely after themselves. The stove top could have been better though.
The company came back to clean areas that were missed in the initial clean as promised. Optima provided a resolution to both the company and to the the client satisfaction.
The reviewer stated that an incentive was offered for this review
Fast, easy and efficient
The cleaners were fast, efficient and affordable. I would highly recommend Optima cleaners. It was easy to get a clear quote with all cleaning services included. Highly recommend if you are looking for cleaners in the Sydney area.
Friendly and great cleaning service
Timely service, done a fabulous job with cleaning and very friendly people. Plus it was a last minute call to get the bond cleaning done - availability and price was perfect! Well done! Recommend it to anyone that needs cleaning service!
Amazed at the results
My oven has never looked this good. As I am unable to reach that deeply into my oven to give it a thorough clean it is so nice to know that this crew can do such a professional job within a short time. My oven is a large 90cm freestanding oven and it literally is gleaming as is the range hood. No chemical smell and ready to use safely. Highly recommended.
Rescheduled with late notice
Originally booked for 9am and didn't hear from them until 12pm.
Later they said they SMS'd at 9am to say they had an issue with their car. We never received their SMS but they showed screenshots they did.
I said in future they should call instead.
They were apologetic and offered to make it right which I appreciated, but by that time I had gone with someone else.
End of lease cleaning
Slight hiccups on timings but otherwise it all worked out in the end. Celine was great to deal with in customer services and she helped sort everything out - thanks Celine! Lauren
Helped out with the issues promptly
There were some issues with the cleaning job which mark and Celine helped resolve quite promptly. This helped us out and was much appreciated.
Thank you and wish you the best.
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