Customer service thus far has been impeccable. Order arrived in 3 business days, and shipping was free.

Blender has great capacity with clean, stable, splash-free blending and ultra smooth results. We got ours on a really nice special, so couldn't be more impressed so far.

This machine has power!!
It not only looks amazing on the bench,but my smoothies are smooth!! No cruchy bits.
Very easy to operate and clean!
I definately can recommend this product especially for the sale price.

Blends frozen, fruit, vegetables to liquid in seconds. Super easy to clean. No twisting on an off of parts. Everything just sits perfectly. Quality blender and well worth the money.

Im very much happy with the product, I think I had taken the best decision by buying optimum 9200A. Believe me with in 30sec blends anything to smooth juice
I already started recommending my friends. Would love to buy one more in future as a gift when I go overseas to visit my parent .

Blender worked well for 18 months Mainly for smoothies and then the blade assembly became hard to turn. Tried to phone Frothie and was put on hold and then got a message the person I was trying to contact was unavailable. This happened several times. Finally made contact via email and was sent a new blade assembly at no cost but if I wanted the tool to remove the old one I had to buy it. So much for the 5 year warranty. It took 20 days from contact to the receipt of the blade assembly. Very poor after sales customer service.
I could not recommend this product

This is a quality blender, perfect for thick nice cream and smoothie bowls! It handles frozen produce beautifully, and I love the timed options and the different speed options. Brilliant!

I have been using this blender everyday and it’s great! Previously owned a cheap brand and felt like I was destroying it with every use but the Optimum 9200 I have every confidence in and feels so sturdy.

This juicer is a dream juicer, I use it on a daily basis makes the most fantastic juices, I can mix all kinds of juices and veggies. I highly recommend this juicer to any one who wants to be healthy, it's a dream machine. Trust me it's worthed.

This is a very good and powerful blender. we have not had it for very long and up until now only used it to make fruit smoothies. It does a very good job and blends the ingredients beautifully. It sits on the kitchen bench top solidly even considering the powerful motor. it is however rather noisy which took a bit to get used to. So far we are very satisfied with this machine.

The optimum 9200a is so powerful that I’m still getting used to using it on the fast option as it scares me a bit!

A friend recommended the blender, she’s had one for years and said only good things. When my last NutriBullet died I investigated a lot before I decided on this one. I’m glad I made the jump!

Makes the smoothest smoothies I’ve ever had, and really quickly. I’ve also made soups, spreads and butters and am happy with the result.

Though when making nut butters make sure you put in enough nuts or you can’t properly use the tamper without gouging a chunk out of it.

I’d say the best blender I’ve owned and customer service is quick and caring. So far so good!

The Optimum 9200A has exceeded my expectations. It is fabulous for smoothies, nut butters, soups and curry pastes and blends everything perfectly. I enjoy using it everyday, it is so powerful and it cuts down so much food preparation time.

A friend bought the machine and couldn't speak highly enough so I have bought it too and cant wait.
Excellent customer service and communication, even better deals available after purchase the team is hardworking and seems to be very helpful

We got a reconditioned blender and it came in perfect condition. It is used everyday for smoothie bowls, soups and protein drinks. After using a different brand for the past few years we can't believe how powerful this blender is. So happy with our purchase.

I got this as an upgrade from another smaller bullet type blender. It has exceeded my expectations and blends ice, fruits and vegetables so smoothly! We use this daily and havent had any issues with it.

Blends smoothly and uniformly for smoothies. After using the Ninja, the noise level was lower than that. I was sick of buying a new smoothie blender once a year. With the metal parts, I am hoping this one will last longer.

I was looking for blender to make flours and was choosing between Vitamix and Froothie decided to choose Australian blender and very happy with the choice. Also good customer service

The blender is powerful, until the jug leaked. I only bought it in March 2019 and just started to use it regularly a few months ago. I had the jug replaced a few months ago and it was easy to deal with their customer service. But this time no such luck, jug leaked again been emailing customer service but nothing. I will not buy this model, the jug that comes with it keeps leaking.

The blender was broken after 4 months of use! (Only smoothie). The screw was out of the base, unscrewed itself. 2 months I’m waiting a solution after customer service. Nothing

The machine blends perfectly every time. I use it at least a few times a day, and I am really happy with the results. Have made beautiful smoothies, smooth creamy nut butters and lots of nut milks as well as many other things. I did have an issue with the blade and jug components, but the brilliant customer service team sorted it out really quickly with no fuss.