Reviewer Photos & Videos
Very Bad Customer Service
I have a blender and the Jug required replacing. I ordered and Paid for a new Jug and have been waiting 6 months for it. They have never contacted me, only ever responded to my emails. The responses were just untrue, having been told that it was held up at the dock due to union issues a month ago and now that it is not even in the country. Don't trust them.
Terrible blender. Horrible customer service
The blender was broken after 4 months of use! (Only smoothie). The screw was out of the base, unscrewed itself. 2 months I’m waiting a solution after customer service. Nothing
Purchased in August 2019 at Froothie for $299.00.
The reviewer stated that an incentive was offered for this review
I returned my 9200a 2nd gen blender
I returned my Froothie Optimum 9200a 2nd gen blender.
Below is a list of things that I saw and felt about the 9200a blender
1 - The feet mark the counter top ... that should never happen, which is a big one
I had to buy stick-on feet from Bunnings.
2 - Thin rubber/plastic feel base plate that the blender jug sits on and cannot remove it for cleaning.
3 - Thin jug too narrow when blending the 2 ltr contents, The contents did not look like they were circulating very well.
4 - Thin rubber/plastic feel lid and does not seal properly it would spray out the sides.
5 - Tamper cheap looking plastic ..saw/cut marks on flange area and sharp not finished off. ...
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Questions & Answers
Can I get my Optimum serviced? Have had it for over 5 years and its just suddenly stopped working - maybe its just reached its limit. Or maybe it can be serviced? Thanks!
I bought mine on line and when I had a problem I contacted firstname.lastname@example.org They should be able to help you or redirect you to someone else depending on where you bought your Optimum 9200A from.
Alex from Froothie International Team here. So sorry to hear that you are having issues with your Optimum 9200A Blender :(
Our Expert Technical Support Team is literally only one click or a phone call away. You can email us at email@example.com, call us at 1300 309 900 or simply can open a ticket with our support team at https://athenasolutions.zendesk.com/hc/en-us/requests/new. Our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7.❤️
Hope this helps
Have a Froothielicious day! :)
is it dishwasher safe?
Hey Peter, the jug of the 9200A is not dishwasher save. However the jug is easy to clean, just add water and a few drops of dish soap and blend on high for 20-30 seconds, then rinse it out and done :)
Thanks for reply,I can only hope its as strong as the Glass Jug, Time will tell guess
Why can I see the physical product
Thank you so much for your message ❤️
Surely you can see the Optimum 9200A Blender, Just visit our warehouse - Unit 1/ 24 London Drive,
Bayswater VIC 3153, Australia
Hope this helps and if there is anything else I can assist you don't hesitate to contact us
Get an answer from our members and Optimum Appliances representatives
Optimum’s 9200A high-speed blender enjoys an impressive 4.9-star rating. With a decent number of domestic and commercial functions enabled by its powerful 2,611 watt motor, there seems to be little that the Optimum 9200A can't handle.
Functions of the Optimum 9200A:
- Crushes ice
- Blends whole fruits and vegetables
- Makes green smoothies
- Automatic blending options for 20, 30 or 45 seconds
- Grinds nuts and grains
- Makes nut butters and nut milks
- Built-in overload sensor
This is in addition to any regular blending tasks that less advanced blenders can perform.
Happy reviewers really liked that their Optimum 9200A blended smoothly with ‘nil chunky bits.’ This often involved blending smoothies, but also included smooth nut butters and flours.
|Number of Blades||6|
|Number of Speed Settings||3|
|Manufacturer Warranty||5 year(s)|
|Colour / Finish||Red, White, Silver, Black|
|Release date||Apr 2013|
- MPN: 9200A
- GTIN13: 9353511000238, 9353511000245, 9353511000252 and 9353511000269
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