Reviewer Photos & Videos
I bought this blender for the “heavy lifter” it advertises to be. For the money I paid, I am disappointed with its performance and have bought a Nutribullet to replace it. It is loud, moves across the bench when on high speed, and will only blend the most liquid of foods eg soup. When I try to do frozen fruit smoothies or pesto or Hommus which is what I intended for it, it is hopeless. Even with the stirrer, it whirs air instead of food, and pretty much always smells like it is about to catch on fire. Hard to get food out of and clean.
Purchased in May 2018.
Very Bad Customer Service
I have a blender and the Jug required replacing. I ordered and Paid for a new Jug and have been waiting 6 months for it. They have never contacted me, only ever responded to my emails. The responses were just untrue, having been told that it was held up at the dock due to union issues a month ago and now that it is not even in the country. Don't trust them.
Good Blender for 18 months
Blender worked well for 18 months Mainly for smoothies and then the blade assembly became hard to turn. Tried to phone Frothie and was put on hold and then got a message the person I was trying to contact was unavailable. This happened several times. Finally made contact via email and was sent a new blade assembly at no cost but if I wanted the tool to remove the old one I had to buy it. So much for the 5 year warranty. It took 20 days from contact to the receipt of the blade assembly. Very poor after sales customer service.
I could not recommend this product
Purchased in January 2019 at Frothie for $238.00.
The jug keeps leaking
The blender is powerful, until the jug leaked. I only bought it in March 2019 and just started to use it regularly a few months ago. I had the jug replaced a few months ago and it was easy to deal with their customer service. But this time no such luck, jug leaked again been emailing customer service but nothing. I will not buy this model, the jug that comes with it keeps leaking.
Purchased in March 2019 at Froothie.
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Terrible blender. Horrible customer service
The blender was broken after 4 months of use! (Only smoothie). The screw was out of the base, unscrewed itself. 2 months I’m waiting a solution after customer service. Nothing
Purchased in August 2019 at Froothie for $299.00.
The reviewer stated that an incentive was offered for this review
I returned my 9200a 2nd gen blender
I returned my Froothie Optimum 9200a 2nd gen blender.
Below is a list of things that I saw and felt about the 9200a blender
1 - The feet mark the counter top ... that should never happen, which is a big one
I had to buy stick-on feet from Bunnings.
2 - Thin rubber/plastic feel base plate that the blender jug sits on and cannot remove it for cleaning.
3 - Thin jug too narrow when blending the 2 ltr contents, The contents did not look like they were circulating very well.
4 - Thin rubber/plastic feel lid and does not seal properly it would spray out the sides.
5 - Tamper cheap looking plastic ..saw/cut marks on flange area and sharp not finished off. ...
Questions & Answers
Hi, maybe this is silly question.
I wanted to buy this blender. But I just wondering if I'll be able to use it to blend meat?
I wanted to have blender but work for everything instead of having blender and food processor separate.
Alex from Froothie International Team
Thank you so much for your question :)
Yes, Optimum 9200A Blender can be used to mince/blend meat - here is a useful video to help you - https://youtu.be/taSxV3wOWVo. But you must be careful to not add too much at once :)
If there is anything else we can assist you do not hesitate to contact us, you can email us at email@example.com, call us at 1300 309 900 or simply can open a ticket with our support team at https://athenasolutions.zendesk.com/hc/en-us/requests/new. Our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7.❤️
Hope this helps ;)
Can I get my Optimum serviced? Have had it for over 5 years and its just suddenly stopped working - maybe its just reached its limit. Or maybe it can be serviced? Thanks!
I bought mine on line and when I had a problem I contacted firstname.lastname@example.org They should be able to help you or redirect you to someone else depending on where you bought your Optimum 9200A from.
Alex from Froothie International Team here. So sorry to hear that you are having issues with your Optimum 9200A Blender :(
Our Expert Technical Support Team is literally only one click or a phone call away. You can email us at email@example.com, call us at 1300 309 900 or simply can open a ticket with our support team at https://athenasolutions.zendesk.com/hc/en-us/requests/new. Our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7.❤️
Hope this helps
Have a Froothielicious day! :)
is it dishwasher safe?
Hey Peter, the jug of the 9200A is not dishwasher save. However the jug is easy to clean, just add water and a few drops of dish soap and blend on high for 20-30 seconds, then rinse it out and done :)
Thanks for reply,I can only hope its as strong as the Glass Jug, Time will tell guess
Get an answer from our members and Optimum Appliances representatives
Optimum’s 9200A high-speed blender enjoys an impressive 4.9-star rating. With a decent number of domestic and commercial functions enabled by its powerful 2,611 watt motor, there seems to be little that the Optimum 9200A can't handle.
Functions of the Optimum 9200A:
- Crushes ice
- Blends whole fruits and vegetables
- Makes green smoothies
- Automatic blending options for 20, 30 or 45 seconds
- Grinds nuts and grains
- Makes nut butters and nut milks
- Built-in overload sensor
This is in addition to any regular blending tasks that less advanced blenders can perform.
Happy reviewers really liked that their Optimum 9200A blended smoothly with ‘nil chunky bits.’ This often involved blending smoothies, but also included smooth nut butters and flours.
|Number of Blades||6|
|Number of Speed Settings||3|
|Manufacturer Warranty||5 year(s)|
|Colour / Finish||Red, White, Silver, Black|
|Release date||Apr 2013|
- MPN: 9200A
- GTIN13: 9353511000238, 9353511000245, 9353511000252 and 9353511000269
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