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Optimum Appliances 9400 2nd Generation

Optimum Appliances 9400 2nd Generation Questions & Answers

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2 questions from our users

Dan F.

Dan F.asked

9400 2nd Generation

My Optimum G2.3 blender goes to the highest speed and stay there. Regardless what I do. The speed is so high it’s “bumping” on the surface. Is it possible to “reboot” the blender or what shall I do?

2 answers
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hi Dan,

I would recommend to raise a warranty claim for your Optimum G2.3 on the below link:
https://athenasolutions.zendesk.com/hc/en-us/requests/new
Our 24/7 Warranty and Support Team would then be in touch to have this situation rectified.

If you have any troubles at all raising the claim please do not hesitate to call our Melbourne office on 1300 309 900.

Have a brilliant day!

Dan F.
Dan F.

Hi,

Ok, thank you for your reply.
Best,
Dan

Leif J.

Leif J.asked

9400 2nd Generation

How do you change motorbrushes?

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hi Leif,
We recommend having your unit inspected/repaired by the Froothie Technical Team in order not to void the Warranty :)
Out of Warranty period?
That is okay, just contact us on 1300 309 900 and we will change the motor brushes or even attend to any other repair (if needed) at no cost to you. You will only be liable for the shipping costs to and from our repair center in Bayswater, Victoria :)

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