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Optimum H3000

Optimum H3000 Questions & Answers

1st Generation, 2nd Generation
4.8 from 23 reviews

8 questions from our users

nadja

nadjaasked

H3000 2nd Generation

Is this product works well with oranges and Lime to make juices? Please respond. Thanks

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Nadja,
Yes, the Optimum H300 2nd Generation works really well with lime and oranges. Obviously the fruits need to be peeled as the peel would not taste good and will clumb the juicer.
I hope this helps and you will be really impressed with Optimum H3000 2nd Gen. Any other questions please do not hesitate at support@froothie.com.au or via phone at 1300 309 900. We are here to help, thank you immensely :)
And remember, any purchase on our website includes a full unconditional money-back guarantee which includes return postage if you change your mind. However, I can guarantee this will not be the case.
Best
Alexandra Froothie Team


scop

scopasked

H3000 2nd Generation

Is this product manufactured in China? Also, how long can you store the juice in the fridge after using the vacuum function? Thanks.

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Scop, we are a local brand, the products are developed in Australia, we are based in Melbourne.

The manufacturing is done in our factory in China like all other brands in the industry.
However, I would also like to add that we have all the certifications and perform quality control on all shipments.

We subject our suppliers to the highest quality approval audits before introducing a product. Our manufacturing facilities are ISO9001:2000 approved and products have achieved UL, CE, EMC and IEC Accreditation. Optimum is an established brand, and our factories have a combined knowledge and reputation of over 120 years in the industry. We continue to drive quality throughout our business, and to bring the product up to our exacting standards. At Optimum we employ a skilled sourcing team to work with suppliers in mutually beneficial relationship, by working closely with our suppliers our joint aim can be more focused on ensuring quality products.

More info here: http://optimumappliances.com/standarts#quality


Maciej K.

Maciej K.asked

H3000 2nd Generation

Do I have to buy separately another pulp outlet to do sorbet from frozen fruits?
I just have got Optimum H3000 2nd Generation and there WAS ONLY one pulp outlet which is not suitable to do the sorbet. I tried to do with this original one and I have almost broken it with frozen fruits. What is the hot plate for? There was not any suitable manual with the machine I received to use it efficiently and safely. How to use the machine to do baby food or nut milk, etc. ?

1 answer
Optimum Appliances
Froothie A.Optimum Appliances

Hello Maciej,

yes the blank plate for make sorbet is sold separately. As per the website, this is not included with the juicer. You can contact us at support@froothie.com.au or +61 3 8609 2210 to purchase the blank plate.
Here is the product manual: http://optimumappliances.com/assets/manual_pdf/EU/AU_Horizontal_H3000_2nd_Gen_Juicer_Manual_v9-ONLINE_VERSION.pdf and here you can find some juicing tips: https://athenasolutions.zendesk.com/hc/en-us/articles/360036815653-H3000-2nd-Gen-Juicing-Tips-600-Pro-

If you have additional questions just get in touch via us: https://athenasolutions.zendesk.com/hc/en-us/requests/new :)

Hope that helps!


Lynette O

Lynette Oasked

Hello does the orange cap come of the portable cup ? I know you unscrew to remove the liquid the vacum part Thanks Lynn

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Lynette, you can definitely remove the orange cap as well for cleaning. Here is a video showing you how to: https://drive.google.com/file/d/13lnvJXFrFRm2HLU-hWwP7wzY_XcghS9y/view?usp=sharing


Sandra T.

Sandra T.asked

H3000 2nd Generation

HI I just received the Optimum H3000 2nd Generation juicer. I was so excited after researching the product, which I specifically wanted for celery juicing and which was recommended by Froothie. To my shock, the celery pulp completely blocks up the machine as the pulp cannot get through the controlled pulp outlet. I've tried chopping the celery small, but nothing worked. It can't handle celery. I have read the manual, looked up videos etc. and there are no answers other than the pulp outlet is too little to let the pulp out. If anyone has any recommendations before I return the juicer, please let me know. Cheers

3 answers
les
les

I have juiced celery many times- no cutting, stalks, leaves-everything. I can only think you have the wrong combination of strainer and pulp outlet. My machine came with two options and not much information.
First the juicer (celery) uses the clear plastic filter with 2 outlet screens and the pulp outlet with an orange seal which fits the knob end of the screw.
The other attachment (no information) uses a white plastic attachment with a circumferential filter at the end . This is great for pulping things like tomatoes without removing the pulp.
I have been using the machine now for maybe 2 years without fault. It loves juicing celery?

Sandra T.
Sandra T.

Hi Les thanks for your feedback, I have only the one attachment with a tiny hole with adjustable pulp settings and just found out from Froothie that there is another attachment which will take a few weeks to arrive that might be more suitable from juicing celery. Perhaps this is the one you are talking about. I was under the impression that the 2nd generation is a brand new product that just came out, so I am surprised you have had it for that long, and I am glad you having no issues with it. Once more thanks for your suggestions, and I hope this will be resolved soon. Cheers

Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hey Sandra, yes exactly we do have another pulp outlet as well especially for people that are only juicing fruit and vegetables with high fiber content :) However for juicing celery you should not be facing any issues. We recommend to cut the pieces about 2-3cm long, then it works best.
Also a great tip is to alternate between fruits and vegetables with low and high fiber content. Here are some more tips: https://athenasolutions.zendesk.com/hc/en-us/articles/360036815653-H3000-2nd-Gen-Juicing-Tips-600-Pro-


mark

markasked

is this h3000 good using for cafe business? may be 15 to 25 per day or if busy may have 30 per day. please advice"

mark
[details removed]

4 answers
llzhou
llzhou

Highly doubt it. It's not even good for home juicing

Muna
Muna

The instruction manual suggests not exceeding more than 20 minutes use at a time, to avoid over heating. If you allow break in between, I think this would be good enough for a small cafe business. They have really good warranty in place too. I am not sure how much of that warranty covers commercial use though. Hope this helps. All the best!

Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hi Mark, please accept my apologies for the delayed response. It seems this question was missed.
As Muna correctly pointed out, and I thank her for that, the H3000 is not fit for commercial use even if for a small cafe as you described.

The appliance comes with a lifetime warranty on the motor but using it for commercial purposes would surely void that warranty.

Hope this helps and cheers to your health :-)

Francois N.


Raqual Ricardo

Raqual Ricardoasked

How does it go with celery as that is what I will primarily juice?

4 answers
Muna
Muna

Chop celery and feed through, it works really well. I add it to almost all my juice recipes and it has worked every time. So, as long as you chop celery, you’ll have no problem juicing it in H3000.

Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Thank you Muna for your kind answer. Horizontal juicers are perfect if you mainly want to be juicing leafy vegetables such as celery. Should you have any further questions about the appliance, please contact us directly at support@froothie.com.au and we will gladly assist you :)

Product Reviewer
Product Reviewer

Chop it in chunks and use the pusher. Works well


llzhou

llzhouasked

I ordered the Optimum H3000 over a week ago, still haven't received it and I live in Melbourne. No email has been sent advising whats happening. Can someone let me know?

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hi Ilzhou, please accept my apologies for the delayed response. It seems the question was missed somehow.
Were you able to sort out the issue meanwhile? Is everything in order?

Don't hesitate to reach out to me if the matter is not resolved. Cheers to your health!

Francois N.


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