Yes chips will fit, you just need to give the chips a good shake so all the chips can get crispy while it cooks.

Hi Pat ... sorry to hear that you've had an issue with the unit not turning on. Oddly enough only yesterday I contacted Froothie in Melbourne asking about the exact problem I'd encountered as well. The reply was that I could send it back for checking (they provide a voucher for postage which is handy) and it would be looked at. If the problem was one covered under warranty it would be repaired at no cost to me - otherwise there would be a charge of some $29 for me to pay. Since they have the unit on sale at present for about half the price I paid for it originally I ordered a new one just in case. The unit if it has to be sent away would be gone for a couple of weeks and as I use it almost every day I didn't fancy not having it for a fortnight +.. a bit of overkill perhaps but there have been times when I wished I had a second unit when cooking for larger numbers. There wasn't any mention of a re-set button when I spoke with the staffer in Melbourne and I think it would have been mentioned if it existed. If it's still under warranty I suggest that you contact the company. They seem very willing to help as and where they can and I think that they will replace anything that cannot be repaired. Hope this helps a bit.

Thanks so much for your prompt response! I will contact the company. And I'm already shopping for a new one too. My air fryer has become an essential. I'm in the US, by the way.