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Optume

Optume

5.0 from 22 reviews · View Statistics
See the Best Home Loans in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

5.0
2 reviews
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Raj Sharma
Raj SharmaSouth Australia

Brilliant customer service and excellent rates

published

Seamless professional service with brilliant low rates. Very impressed with the whole process from the start to the loan completion phase. Whole process was completed remotely within days and everything was managed online electronically.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeSplit
  • Loan Start DateSeptember 2021
  • Loan used forSecond Home
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Neena O
Neena OGreater Melbourne (Outer), VIC
  • 3 reviews

Very knowledgeable and trustworthy. Won’t find a better broker!

published

Ana is very knowledgeable. We have used her services a few times now and have never had any issues. We can blindly rely on her recommendations. She always gives genuine advice even if that means she will lose out on business (a trait rarely found these days, especially with brokers). Will certainly recommend her to all my friends.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJune 2020
  • Loan used forInvestment Property
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Extra Information

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Susan Dhu

Amazing service

by Susan Dhu on 16 Aug 2022
Customer service was brilliant. Maddie and the team were always ready to answer questions or help with document uploads, even helping after usual work... Read full review

Srikanth

Excellent service

by Srikanth on 15 Aug 2022
Excellent customer service with regular updates on the different steps of the process, so basically I don't need to ask.... Read full review

Joanna D.

Great service

by Joanna D. on 15 Aug 2022
Dealing with Lendi was easy and the staff were friendly and helpful, and kept me updated through the process of my refinance.... Read full review

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