Reviewer Photos & Videos
Camera is terrible in low light rooms
Was easy to setup.
the functions were handy like lullabies and nightlight.
The camera resolution was terrible.
impossible to make much out even using the recommended distances of between 1-2 meters away
I played around with it and anything further than half a meter and the image is barely worth using.
Yet they recommend not putting it within reach of the baby/cot.
I dont recommend this as the camera is very low quality. (which was the main reason i bought it)
Purchased in April 2020 at Baby Bunting Online store.
Cry alert useless
We purchased this monitor with the intention of using it with our baby in her own room. It sold the cry alert feature as something that enabled us to have the parent unit on mute and that the sound would only activate to alert us to her crying. This is why we purchased this monitor. Luckily we tested it before using it overnight - even with my husband standing right next to it shouting loudly it would not activate a cry alert. Our only option is to have the parent unit on the charging station all night with the volume up so we have to listen to...her white noise plus every tiny sound she makes (thus defeating the purpose of having her in her own room). Having read other reviews online we do not believe it is a faulty device, it sounds like multiple people have had this issue. Also image/camera quality is not great at all.
Purchased in May 2020.
Very disappointing, my baby is only 8 months old and have only been using it since he was 5 months old, the range is ridiculous as its cutting out constantly. I have been speaking to Oricom since August, they have been sending me new items and nothing is fixing. They finally sent me a brand new parent unit and camera and it's even worse!!! Its like its a used one I can't even see my baby. I don't think they see the important of parents needing to see their babies, that's why I bought a video one so I can actually see my baby. I am really upset that they can't just refund me what I paid so I can move on with a different one that actually does the job.
Purchased in August 2019 at Baby Bunting Physical store for $399.00.
Terrible- wish never came across it
I bought this item because it gave me the option to add more cameras for when I bring more kids.
It’s been almost 3 years since I bought it. I’ve had nothing but issue after issue.
Everytime I call or emailed to ask for a replacement, they only tried to fix it over the phone or send it out, when it’s impossible as the product is faulty to begin with. When they finally replaced it (2 and half years later) they sent me a used monitor because I could swear the screen is so faded and I can barely see my kids on the screen as it’s so unclear. It’s ...
Purchased in January 2018 for $259.00.
Monitor dead after a year. This would be fine as it’s under warranty still but customer service is one of the worst I’ve ever had to deal with. Just when I think I’m making progress in resolving the issue I end up talking to a completely new person and I’m going around in circles explaining the same thing over again.
For the price you pay - video quality is terrible. Battery life is horrendous. And connectivity is a joke. My room is next door to the monitor and it still loses connection during the night.
Purchased for $399.00.
Not the best monitor, terrible battery life
We purchased this monitor in 2018 for the arrival of our baby in January 2019. Worked well to start with but now it's terrible, the battery lasts less than an hour both during the day and at night. I've contacted Oricom and wasn't overly happy with the response, was just told it's out of warranty and to buy a new battery. When I asked if this was a fault of the monitor, I was just told it might have been a bad one. No offer to check it or anything just told to get a battery.
Purchased at Baby Bunting Physical store.
This was exactly what we needed for our daughter.
We bought this product with the accompanying sensor pads and it was life saving for our severely premature daughter. She has chronic lung disease and actually stopped breathing in bed twice, the monitors alarm went off and we were able to get to her in time. And amazing customer service from Oricom when needed. They’re based on Melbourne and effected by Covid but still returned my call as soon as they could and have been able to resolve my problem with the product very simply and with no fuss. Highly recommend this brand and product.
Purchased in July 2018 at Baby Bunting Physical store.
Terrible video quality.
Images look nothing like the advert pictures. Grainy pixelated and at time laggy. Audio is ok but not fabulous. White noise on repeat has very noticeable gap which is annoying, not hard to loop noise for decent duration. Wish I had done my research and viewed demos before spending on this monitor.
Purchased for $279.00.
- Verified purchase
Didn't meet my expectations
I upgraded to the Oricom monitor when my Vtech baby monitor died. I naively assumed that the more expensive monitor would be better.
My main requirement for a monitor is to alert me to my baby crying overnight but without needing the screen or sound on all night. The previous monitor I used had sound activated screens and speaker which worked well. I was told by the salesperson that the Oricom monitor could also do this. I returned the Oricom monitor after 1 night of use as it didn't work. It didn't activate for crying or even hysterical scre...ams but did activate for my husband talking in her room. We checked in store that the settings were correct. The baby bunting staff were very helpful. Vision during the daylight was great but the night vision is really terrible. I could barely make out the outline of my baby in her cot. I had the camera positioned within the range recommended by Oricom. I had expected to be able to see my baby for a monitor of this price. My cheaper monitor performed much better.
Purchased in August 2020 at Baby Bunting Physical store for $259.00.
Mystery Alarm Clock Feature
This product struggles to maintain connectivity between base station and monitor. I'm reminded of this daily through the incessant ominous beeping which can’t be disabled, usually at less than ideal hours. An example of less than ideal hours is 3:34 AM.
The clear problem is that this product was perhaps designed for the outdoors, and not for traditional indoor homes, such as my single floor 3 bedroom walled apartment as an example.
Note this excerpt taken from the user manual:
“The maximum range between your Parent and Baby units is up to 300 metres, in optimum conditions, outdoors…”
This statement suggests that Oricom had in fact tested the range of these devices outdoors.
Purchased in May 2017 at Baby Kingdom for $440.00.
- Verified purchase
Works OK but has a few quirks
We upgraded to this after our Secure 895 unit stopped working, we wanted a screen with a dock (see my Secure 895 review), a screen that didn't need a Wifi connection and manufactured by an Australian company; the customer service is local, we can't afford to wait days or weeks for a replacement.
Compared to the Secure 895, the screen is much nicer to use even though it's physically smaller. I think the package is mildly disappointing for the price, especially if you don't get it on special.
- Australian company, quick and helpful custo...
Purchased in June 2020 at Baby Bunting for $269.00.
Best tool for Bubs Nursery and my 5 year still loves it too.
This is the best baby monitor out of 5 that I have used. I wish I bought it first. It has a good range but of course too many walls always cause problems. The audio and visual image cant be beat, best I’ve ever seen on a baby monitor with a large screen and a camera that moves it is perfect. It’s easy to setup and very user friendly. At first I thought it was a bit pricey but with all the features in one device it can’t be beat. The best thing about it is the music volume slowly increases and decreased to the selected volume and to turn off so ...there is no startled children. Best of all is the service. I have had a couple of issues with both my cameras over the years and customer service always exceeds my expectations in every way. They are great!!!
Purchased in January 2017 at Baby Bunting for $550.00.
Lousy wifi connection and in screen off, doesn’t come on when noise or movement
Bought cheaper one of Oricom and it had a background noise even when on low. Range was poor (another older brand has worked for 6 year - on 4th Oricom, should have learnt lesson. Exchanged for this top of range model, told longer distance. Wrong, still drops out easy and then the “beeping”. Also on screen off at night, doesn’t come on if noise or movement and volume useless. Not good when have two monitors for our grandkids.
Purchased in June 2020 for $349.00.
Oricom S870 link lost issues
Purchased the S870 and additional camera in October 2019, having set it up there is always the link lost message popping up on one of the two cameras consistently. The distance is about 12m, through two walls. Rather disappointing for 2.4Gzhz technology. Expected better for a communications company.
Purchased in October 2019 at Baby Bunting Physical store for $550.00.
Great baby monitor
We first bought this monitor in Mid 2018 for our first baby. Her room is upstairs and master is downstairs. No issues with signal and the camera quality has always been great. She loves the light show and the lullaby’s- if she wakes at night I turn them on and she settles straight back down.
We purchased another camera when I got pregnant with my son in 2019. His room is also upstairs and we haven’t had any issues with connection. He also loves the light show and lullaby’s.
Having 2 cameras paired does split the monitor into 4 squares which i...
Purchased in May 2018 at eBay for $269.00.
Good features, horrible signal/connection
I spent extra to get this monitor thinking it would be wonderful. The features are good, the camera image is good...but only when it connects properly. The signal is so poor, I can’t even have the monitor 10-15m away through two doors without losing connection, and don’t even think about using this product with other wireless devices around. Absolutely shocking. It beeps loudly when connection is lost which wakes everyone up as well. Terrible value for money.
Oricom sent us a Replacement which performed well in the first 48 hours and then bac...k to its usual poor connection. We have requested a refund which we now need to bring back the movement monitor (which is good) back for return as well as it was purchased in a bundle. I also had to pay for postage for the faulty item to be returned back - make sure if you do this you request their Reply Paid option (they don’t offer this to you without you asking specifically apparently). All in all, I’m really disappointed with the experience and the product. Not what I wanted to have to deal with with a new baby.
Purchased in July 2019 at Baby Bunting Physical store for $300.00.
We had some issues with this monitor not switching on at first, however with some troubleshooting help from their customer service, which was great, we were able to solve the issue. The camera itself has been great. We are able to see our little one and use the white noise function, check the temp in her room and use the light (amongst many other features) on the monitor when needed. The biggest issue has been the poor battery life, but that has been after 2 years of use.
Purchased in June 2017 at Baby Bunting.
Consistent signal loss
I bought this monitor for my first baby, thinking it’s great... big touchscreen, light show, music, etc. How wrong I was. The first few days everything went well, then it started losing signal. Every few minutes. The screen goes blue and no signal. I wrote to Oricom directly who immediately offered to send me another unit. I accepted. New monitor performed well the first few nights and yet again, no signal! I am soooo disappointed. I do not trust this monitor at all. At some points night image is grainy and dull.
Apart from that, it only comes...
Purchased in October 2019 at Baby Bunting for $359.00.
Questions & Answers
Hi. Our oricom 870 has always been pretty spot on when it comes to temperature when comparing it to other thermometres. But as if last few months, its been about 3 or 4 degrees off other thermometres. Is there a way to reset it or adjust it?
Hi there, we would love to discuss this with you. Please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.
Hi. We have 2 camera's running. Is the unit capable of displaying just 2 screens instead of the 4? Pointless having 4 divided screens if we don't need it.
Hi there, thanks for the question. Not on this unit, when 2 cameras are connected, they will display as part of the 4 possible cameras connected in split screen. There is no way to move it just the two cameras. All the best, Oricom Baby Care.
Is there a resolution setting. Picture is very grainy with a delay even in complete daylight. The screen constantly flashes so you think the baby is moving. I had a Vtec prior to this one that had far superior video quality however it kept dropping off the WIFI.
Hi there, please give us a call to discuss on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.
|Type||Video & Audio|
|Features||2-way Communication, Ambient Sounds, Infrared Camera, Lullabies, Night Light, Room Temperature Monitor and Wall-Mountable|
|Number of Cameras||1|
|Manufacturer Warranty||3 year(s)|
Visit official website
- MPN: SC870 and SC870WH
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