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Origani Erda Manuka Honey Peel
Disappointed and feel cheated
I am unhappy with the product and want to return it. I feel cheated since i paid $165.00 for it. I've used products so much cheaper that does not irritate my skin.
Purchased at Myer for $165.
- 2 reviews
Definitely Not worth the money
The salesman was pushy and there was really no way out! Single mum, 2 kids and he wouldn’t let up! So disappointed at the product too. For the $650 that I spent I should be in love with the product and hanging out to buy again! Im not! He insisted on booking me in for a facial, but I’ve canceled knowing its just a money grab trap. Don’t waste your time with these people!
Purchased in for $650.
Hi Monique,
We are extremely sorry to read this and hear about your experience....
Read more First of all, please know that we in no way condone this kind of behavior in any way whatsoever. We aim to provide not only quality products, but quality and helpful customer care, so are sincerely disappointed and sorry that you were not shown this. We will certainly be following this up and doing everything we can to ensure that this type of behavior does not happen again. Thank you for your feedback and I can assure you that we will be taking this very seriously and will address it with all team members. Again, we would like to sincerely apologize for your experience and hope that we can improve your impression of us in the near future. Kindest regards, Origani
This product made my skin worse
I'm from the Philippines and this product from Australia or owned by an Israeli made my skin worse. I was walking in the mall with my friend and suddenly a lady appeared to my side in front of their shop holding a small teaspoon or whatever you call it with a product on it and started applying something on my skin. My friend told me to ignore, but ignored my friend instead of the sales woman. So we found ourselves sitting on their lobby while the sales woman who approached me continuously applying the thing onto my hand and showed me how the fi...
Read morerst layer of dead skin cells were removed. She applied it to my friend as well, who gave me disgusting looks. So this material is so damn expensive yet I bought it because they promised to change and improve my skin. I'm suffering for pimple breakouts for several years now. Having sensitive skin, I only use Cetaphil as my partner soap. And Micellar toner. Nothing more. My face didn't have pimples for the longest time and I was happy about it since I was able to control it, until this Manuka thing came to my life. It's disgusting how they keep lowering the price from ₱6,000 plus to ₱4,000 just for me to get it. The sales woman told me "Sir, this is the first time I'm doing this but I'm going to give this for you at a lower price. Not only that, you can have you free facial today as well. I'm also giving this voucher to you for next month so that you can avail the free facial. Sir, this is the first time I'm doing this and I'll only do it for you since my boss is not here". "Wow!" I uttered inside my head. "What a nice woman she is". Of course, because I'm stupid and gullible. Then, her assistant was like "imagine that sir". It feels like I owe her something for giving that magical voucher to me. She even showed me pictures of some of her clients. The before and after pics that represents how changed they are right now. So, next I found myself in front of their cashier and swiping my debit card. It actually failed twice then I told her to try it again bypassing the PIN. Woah! It worked. I was charged. How the heck didn't I listen to my guardian angel who was trying to save me at that very moment? I found myself next lying on their bed and one of their therapist working on my free facial. She was kind and nice though but I hate the fact that she didn't wear some gloves and keep touching my face with her bare hands. She even mentioned she ate nuts before that. I wonder if she washed her hands though? So unpro. Not sure if I'm gonna user their soap made from the Dead Sea.Purchased in at Pain Stop.
Correction: I didn't buy it from Painstop. It's from an SM branch here in the Philippines. No option for it so I had to choose whatever appeared.
Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. This is not the experience we want our customers to have, whether it be in store o...
Read morer with a product and we value feedback of all types whether it be positive or negative. We can pass this feedback onto the region in which you have made the purchase, at head office we do take it seriously and do not condone this type of behavior.
It's fine
The product itself is ok, standard peel cleanser. Haven't used it long enough to notice long term results yet.
I was made to feel uncomfortable by the sales guy at the Auckland store though. Every couple of seconds I had something complimented. Combined with the physical closeness of demonstrating the product including touching legs, I felt like I was at a bar. He then gave me his number and offered a free facial treatment which he would personally do. I would have liked a free facial but obviously wasn't going to take him up on that and now I walk on the opposite side of the street to avoid the store.
I get that sales teams are meant to make the customer feel good but tone it down please?
Purchased in .
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Burnt my skin!
The pushy sales woman said this product is GUARANTEED to help Rosecea and Excema on my face but demonstrated on my hand. I have used it twice and it burns!
Purchased in at Origani.
Hi there,
Thank you for taking the time to share your feedback with us; without customer feedback, good or bad, we couldn't improve the service that is being provided, so it is very much appreciated. ...
Questions & Answers
is it okay if i use tap water and not lukewarm water instead?
Hi Belz, thanks for asking. You can use tap water, but warm water is better for your skin after using the peel. We hope this helps. Kindest regards, Origani.
Where can I order?
Hi Marie, you can order via our website origani.com.au or origani.com. We hope this helps and loof forward to your shopping experience with us.
Kindest regards,
Origani
Is it safe to use when its already expired?
Get an answer from our members and Origani representatives
Details
| Category | Cleansers and Exfoliators |
|---|---|
| Personal Preferences | Certified Organic, Cruelty Free and Vegan Friendly |
| Skin Type | Combination, Dry, Normal and Oily |
| Application | Body and Face |
| Cruelty Free | Yes |
| Vegan Friendly | Yes |
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Hi Rose, thanks for spending your time writing a review. We are sorry to hear that you are not happy with the results of the products you have purchased. We take great pride in our Australian-made for...
Read moremulations and we will be forwarding your feedback to our Product Development Department for their records. If you wish to get in contact with us to discuss this further please don’t hesitate to email our customer service team via service@origani.com.au.