Pushy Salespeople, forced to buy unwanted product
Bought product from Miranda Westfield several years ago. They pushed for a demonstration and pushed for me to buy a product, I didn't want. I put 3/5 stars because the manuka honey peel was somewhat good. However does not work alone and does not work with their other products, the moisturizer made me break out and left the rest of my skin very dry (I have combination Skin), you'd think if a person forces you to buy it, it would work on the most common skin type but the fact it didn't was false advertising, a con and very invasive. I felt stupid...spending $600+ on products and was depressed and anxious about it for a long time. I thought it was just me but judging by the reviews it was them! Honestly even if the product worked, I will never buy this product again. Not worth going broke for, Greedy corporation!
Purchased for $650.
Pushed into sales at Riverlink Shopping Centre
My skin was very dry and tingling.l felt as if my face was on fire l also was pushed into the sale. He would not let me go without making a purchace l am a pensioner and really could not afford the products but he said they didn't work unless l purchased the whole range..Now l am struggling to pay it off. VERY DISAPPOINTED
Purchased for $1,015.
Good product, horrible staff.
I was in Highpoint getting shoes for work when this lady catches my eye and pushes this free sample into my hands. I was polite and said I have to go. She is asking all these questions and doing my nails when I didn’t ask. She basically forced me to buy this product I can’t afford saying “I will discount it”. She is then trying to push more products on me. It seems like it works well getting rid of dead skin but horrible way to sell products. Are these people trained this way? I am actually scared to walk in that entrance of the mall again. Horrible bullying.
Purchased in March 2021 for $115.
Ok product but horrific company
The product itself is nice to use but I’m not convinced it does what the sellers tell you it does, but also NOT worth the $160 price tag or the absolute bullying you receive to purchase it. I’ve read other reviews from different locations and they have all been identical to my experience. I was lured to try a tester and me being too kind to say no I said ok I’ll take a tester, and the lady dragged me to a seat and made me sit for her to put products on me. I had both of my small children with me in a pram who were obviously upset and wanting me...to keep walking but she kept pressuring me to stay. She ended up testing this product on my hand and I was moderately impressed but told her I couldn’t afford it. That’s when she offered me a free facial, and I told her no I can’t I have to take my kids home. She walked over to her boss and whispered soemrhing to him and then comes back to me and she literally takes her phone asked for my NUMBER and says she will text me so I have a way to contact her and book in for a free facial when I’m kid free. I foolishly believed her and gave into her pressuring and bought the stupid product hoping to at least get a nice facial out of it. Sure enough I text her the next day to book in a time and no reply. I walk past her at the stall every time I’m in Westfield geelong and feel sick to my stomach that I wasted the last of my money on something she conned me into buying. Seriously people don’t buy from this brand!!!
Purchased for $160.
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...t. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.
Purchased in November 2019 at Origani for $310.
Psychopathic sales person
I feel compelled to write a review despite quite some time has passed, as I see how others have had the same unpleasant sales technique experience. So it’s obviously still happening which means the company is either not managing this or approves of it.
I actually bought two products at the time, the peel being one of them, at the Hobart mall. I must say I felt mentally battered after the experience. Even after buying two products the sales person wouldn’t let me go, nearly physically obstructing me from leaving. He talked fast and just wouldn’...t stop. I noticed similar comments from others as I looked up the company’s website with the intention of buying another peel. Today I found my jar at the back of the cupboard and it still had a bit left over. So I used it and despite several years gone by, it still worked wonderfully. But finding the jar immediate reminded me how awful I felt at the time and quite some time after! I actually had to become angry to get away from this man, not that this put him off... The product itself is great. Product 5 star, experience -5.
Pushy sales tactics - waste of time
I was completely turned off buying any of the products due to the pushy and invasive nature of the salesman in Melbourne Central store.
He must have wasted 20minutes of my time despite me repeatedly saying I would have to think about it before purchasing. Also disappointed that he tried for all this time to sell me the Manuka Honey Face Peel for $165 and at the very last second dropped the price to $99 which I later found out was the price on their official website! So glad I didn’t fall for his awful sales tactics having seen the far reduced ...
Purchased in March 2020.
The reviewer stated that an incentive was offered for this review
Hi, I want to support [name removed] comments and endorse everything she has written in her review. I was unlucky enough to come across the same saleswoman at Bergamo airport, with the same sales pitch and bizarre approach. I felt totally belittled, patronised and taken for a ride. Shame really as I could have quite liked the product. For sure I will never fall for this trick again!
Purchased in November 2019 at Bergamo airport for $160.
"No chemical used, completely all natural" Erm...
Pls teach your sales people not to say that. Its REALLY unintelligent and complete untrue. Its a "peel". I believe the correct cosmetic term is "chemical peel". Even everyday shampoo, toothpaste etc have chemicals in them. Chemical isn't all bad, depends on how you use it. My inner arm actually feels a bit irritated( tingles) after demo but I was too shy to say anything. Also, all the products are a bit pricey and sales people is somewhat pushy.
I'm not really happy
I was shopping at the Melbourne Central Shopping Centre and there was this guy who just stopped me and asked me what products i use for my skin. I told him and he was like let me show you some stuff. He didn't really give me a chance to back off. He showed me two products that could really help me with my skin and make me feel better and this and that.. and in the end i bought them and i though alright that's it thank you. So i was packing my stuff and he was like nah sit down i want to show you more things. So then he showed me more products a...nd said: "without these products i'm showing you right now you're not gonna make your skin look better." I was questioning that because i already bought 2 things which he told me would help my skin condition improve. He kept talking and talking and to be honest he was wasting my time. He also said he will give me products for free because he really wants that i use those products so my skin gets better. He also said that he is the manager of the store which i didn't really believe. I ended up buying all the products because he made everything way more cheaper then it was (or he pretended it was) and also gave me some stuff for free. He also gave me his number in case i have questions. now. i think all of it was a scam. I'm Swiss and he was like: "ah all Swiss People are rich haha" which is not true! He also said that his skin used to look bad but not as bad as mine is and that hurt me a little? And i feel like he was trying to scare me with those pictures he showed me from people with pimples and scares and disgusting pores and stuff and he was like this is what's gonna happen if you don't use those products. also after reading all reviews i have to say that i really regret that i bought this stuff. i could go on but this is getting too long. let's see how i feel after i use them.
Purchased in November 2019.
Pushy & Offensive Staff
I was this morning doing some shopping at Westfield in Geelong, when I was grabbed by one of the pop up shops staff who abruptly asked me if I used skin care products on my face .. I was a bit taken aback as my skin breaks out at certain times through the month, and this hormonal acne albeit reasonably mild is something that I cannot help and feel extremely self conscious about. I replied with yes I use products that have been specifically recommended to me by a dermatologist, he said no no and then muttered something about them not being that...good. I told him that they were actually quite expensive products that were prescribed by a qualified person, before I knew what was happening he was pulling me over putting something on my hand telling me about this natural product that is so much better and that I have dead skin on my face and the reason my products dont work is because of that .. again I was offended by his abrupt words .. after more muttering and telling me how wonderful the product was he just said so you are going to buy? I said no I already have skin care products, he then was so rude and dismissive as if I had wasted his time when in fact he had wasted mine .. please teach your staff to not be so rude to people and insult them, he never once took the time to ask what my skin was like just making assumptions, if someone had of asked me what type of skin I have, what my concerns were with my skin and then recommend products to suit this I would have been more than happy to listen, but they are not trained professionals and even if they do have knowledge in skin care they certainly dont have it in customer service.
Purchased at Westfield.
Atrociously pushy sales but good product
The sales process was pushy and they put a lot of pressure on me to buy the product. I was only 20 when I was persuaded into buying this product and after many objections from me the lady's persistence eventually led to me spending around $500 on products. I felt almost bullied into buying these products and had hardly bought anything for the expense. The sales lady kept offering me 'special discounts' making a big show of asking for permission from her manager to offer me such 'low prices' however after looking online I discovered I had paid a...lot more than their online RRP. Despite the horrible store experience I really enjoyed their products. The manuka honey peel and cleanser leave me feeling soft, smooth and fresh faced. It removes any dead skin nice and smoothly. Unfortunately due to the sales techniques I question the authenticity of the product. I really hope they improve the in store experience for customers as that is the only reason I don't want to buy the products again and support the company.
Purchased in April 2016.
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in February 2019 for $420.
Dreadful service staff
I am not using the Origani Erda Manuka Honey Peel any more. I find the products & the customer service are really bad. It is also over priced for what it is.
Questions & Answers
Is it safe to use when its already expired?
Just used my open bottle again (expiring on 2021) after a couple of months & surprised that after 10 seconds, no dead cells came off like before when I rinsed it off with warm water. I also saw my skin tightened in the horizontal direction that I applied the gel. Was I supposed to massage it first before dead cells come off?? Am guessing that I bought it late 2018 or mid 2019? Is the tightening the effect of expired product?
I bought a luxury facial collection after being assured it will last me a year. I was in a very vulnerable state emotionally and feel I was massively taken advantage of. May I say your sales team seem to be like MLM representatives with the ethics described on this forum. I am having second thoughts about using the products now.
Please tell me of your training processes and why your representatives are so goddamned slippery smooth and pushy. I suspect a commission basis as a matter of course. This is why I never buy commercial products. I should have stuck with health food store products. At least I feel assured of their ethics.
I’m sure they last a year if you use it sparingly like just 2 times a month, which I have been doing as advised by the Sales Rep I bought it from. But please don’t commit yourself to buying anything if you’re not fully convinced before buying. This goes for any product you buy
Hope this was helpful
Thank you Jenny. I was advised to use it 1 - 2 times a week.
Anyway, I’m over this particular freak out anyway. I do like the effect it had on my skin after first usage.
Get an answer from our members and Origani representatives
|Category||Cleansers and Exfoliators|
|Personal Preferences||Certified Organic, Cruelty Free and Vegan Friendly|
|Skin Type||Combination, Dry, Normal and Oily|
|Application||Body and Face|
Other Cleansers and Exfoliators
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.