- Sign in
- Write a review
Origani Erda Manuka Honey Peel
Pushy Salespeople, forced to buy unwanted product
Bought product from Miranda Westfield several years ago. They pushed for a demonstration and pushed for me to buy a product, I didn't want. I put 3/5 stars because the manuka honey peel was somewhat good. However does not work alone and does not work with their other products, the moisturizer made me break out and left the rest of my skin very dry (I have combination Skin), you'd think if a person forces you to buy it, it would work on the most common skin type but the fact it didn't was false advertising, a con and very invasive. I felt stupid...
Read more spending $600+ on products and was depressed and anxious about it for a long time. I thought it was just me but judging by the reviews it was them! Honestly even if the product worked, I will never buy this product again. Not worth going broke for, Greedy corporation!Purchased for $650.
Horrible!!
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...
Read moret. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.Purchased in November 2019 at Origani for $310.
Dear Shontelle,
Thank you for sharing your feedback. We also received it on the platform Google My Business and we responded to you two days ago.
We're hoping that you could email us your contact det...
Hi there, I have emailed you prior to posting the reviews, again after the reviews and have emailed you again today
Hi Shontelle, thank you for taking the time to reply back to us. Unfortunately we haven't received your email. Could you please double check the email address. It's service@origani.com.au, if you can ...
Read morere-send it and cc in hr@lsglobal.com.au we appreciate it. Best regards, Customer Care Team- 2 reviews
- 3 likes
Psychopathic sales person
I feel compelled to write a review despite quite some time has passed, as I see how others have had the same unpleasant sales technique experience. So it’s obviously still happening which means the company is either not managing this or approves of it.
I actually bought two products at the time, the peel being one of them, at the Hobart mall. I must say I felt mentally battered after the experience. Even after buying two products the sales person wouldn’t let me go, nearly physically obstructing me from leaving. He talked fast and just wouldn’...
Read moret stop. I noticed similar comments from others as I looked up the company’s website with the intention of buying another peel. Today I found my jar at the back of the cupboard and it still had a bit left over. So I used it and despite several years gone by, it still worked wonderfully. But finding the jar immediate reminded me how awful I felt at the time and quite some time after! I actually had to become angry to get away from this man, not that this put him off... The product itself is great. Product 5 star, experience -5.Pushy sales tactics - waste of time
I was completely turned off buying any of the products due to the pushy and invasive nature of the salesman in Melbourne Central store.
He must have wasted 20minutes of my time despite me repeatedly saying I would have to think about it before purchasing. Also disappointed that he tried for all this time to sell me the Manuka Honey Face Peel for $165 and at the very last second dropped the price to $99 which I later found out was the price on their official website! So glad I didn’t fall for his awful sales tactics having seen the far reduced ...
Purchased in March 2020.
The reviewer stated that an incentive was offered for this review
Find out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
Know better, choose better.
Bad experience
Hi, I want to support [name removed] comments and endorse everything she has written in her review. I was unlucky enough to come across the same saleswoman at Bergamo airport, with the same sales pitch and bizarre approach. I felt totally belittled, patronised and taken for a ride. Shame really as I could have quite liked the product. For sure I will never fall for this trick again!
Purchased in November 2019 at Bergamo airport for $160.
Hi Annette,
We would like to thank you for taking the time getting in touch with us and giving us your feedback on your experience. We are really sorry to hear that you were treated in such an unpleasant manner. ...
Read more We are really to sorry to hear that you have had a negative experience with this particular Beauty Specialist at the Bergamo Airport store. This is not the experience that we want our customers to be having with our brand. The beauty specialist who served you will need to undergo mandatory retraining and will be monitored closely. It would be great if you could please email us at service@origani.com.au with your contact details so that this vendor can get in touch and improve your experience with us. Thank you again for bringing this to our attention. Kind Regards, Origani Customer Care TeamPushy & Offensive Staff
I was this morning doing some shopping at Westfield in Geelong, when I was grabbed by one of the pop up shops staff who abruptly asked me if I used skin care products on my face .. I was a bit taken aback as my skin breaks out at certain times through the month, and this hormonal acne albeit reasonably mild is something that I cannot help and feel extremely self conscious about. I replied with yes I use products that have been specifically recommended to me by a dermatologist, he said no no and then muttered something about them not being that...
Read more good. I told him that they were actually quite expensive products that were prescribed by a qualified person, before I knew what was happening he was pulling me over putting something on my hand telling me about this natural product that is so much better and that I have dead skin on my face and the reason my products dont work is because of that .. again I was offended by his abrupt words .. after more muttering and telling me how wonderful the product was he just said so you are going to buy? I said no I already have skin care products, he then was so rude and dismissive as if I had wasted his time when in fact he had wasted mine .. please teach your staff to not be so rude to people and insult them, he never once took the time to ask what my skin was like just making assumptions, if someone had of asked me what type of skin I have, what my concerns were with my skin and then recommend products to suit this I would have been more than happy to listen, but they are not trained professionals and even if they do have knowledge in skin care they certainly dont have it in customer service.Purchased at Westfield.
Atrociously pushy sales but good product
The sales process was pushy and they put a lot of pressure on me to buy the product. I was only 20 when I was persuaded into buying this product and after many objections from me the lady's persistence eventually led to me spending around $500 on products. I felt almost bullied into buying these products and had hardly bought anything for the expense. The sales lady kept offering me 'special discounts' making a big show of asking for permission from her manager to offer me such 'low prices' however after looking online I discovered I had paid a...
Read more lot more than their online RRP. Despite the horrible store experience I really enjoyed their products. The manuka honey peel and cleanser leave me feeling soft, smooth and fresh faced. It removes any dead skin nice and smoothly. Unfortunately due to the sales techniques I question the authenticity of the product. I really hope they improve the in store experience for customers as that is the only reason I don't want to buy the products again and support the company.Purchased in April 2016.
Hi Anna,
Thank you for taking the time to share your feedback with us; without customer feedback, good or bad, we couldn't improve the service that is being provided, so it is very much appreciated. ...
Read more We're sorry to hear that your experience at one of the Origani stores was not a pleasant one. We will investigate further and re-train the sales staff to ensure that the high standards of our Origani service is provided. If you can send an email to service@origani.com.au, we would love to help you find a solution for your case. Thanks Anna and hope to ehar from you soon!Related Articles
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in February 2019 for $420.
Dear Yelina,
Thank you for taking the time to share your feedback with us; without customer feedback, good or bad, we couldn't improve the service that is being provided, so it is very much appreciated.
...
Hi, my email address is yelinanatasya2@outlook.com
Dreadful service staff
I am not using the Origani Erda Manuka Honey Peel any more. I find the products & the customer service are really bad. It is also over priced for what it is.
Kalyi,
Thanks for sharing your experience.
We love hearing how happy our customers are.
Take care and hope to see you in store again soon.
Find out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
Know better, choose better.
Questions & Answers
is it okay if i use tap water and not lukewarm water instead?
Hi Belz, thanks for asking. You can use tap water, but warm water is better for your skin after using the peel. We hope this helps. Kindest regards, Origani.
Where can I order?
Hi Marie, you can order via our website origani.com.au or origani.com. We hope this helps and loof forward to your shopping experience with us.
Kindest regards,
Origani
Is it safe to use when its already expired?
Get an answer from our members and Origani representatives
Details
Category | Cleansers and Exfoliators |
---|---|
Personal Preferences | Certified Organic, Cruelty Free and Vegan Friendly |
Skin Type | Combination, Dry, Normal and Oily |
Application | Body and Face |
Cruelty Free | Yes |
Vegan Friendly | Yes |
Other Cleansers and Exfoliators
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores and the products that you purchased. This is not the experience we want our custome...
Read morers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative. If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au