Definitely Not worth the money
The salesman was pushy and there was really no way out! Single mum, 2 kids and he wouldn’t let up! So disappointed at the product too. For the $650 that I spent I should be in love with the product and hanging out to buy again! Im not! He insisted on booking me in for a facial, but I’ve canceled knowing its just a money grab trap. Don’t waste your time with these people!
Purchased in December 2021 for $650.
Pushy Salespeople, forced to buy unwanted product
Bought product from Miranda Westfield several years ago. They pushed for a demonstration and pushed for me to buy a product, I didn't want. I put 3/5 stars because the manuka honey peel was somewhat good. However does not work alone and does not work with their other products, the moisturizer made me break out and left the rest of my skin very dry (I have combination Skin), you'd think if a person forces you to buy it, it would work on the most common skin type but the fact it didn't was false advertising, a con and very invasive. I felt stupid...spending $600+ on products and was depressed and anxious about it for a long time. I thought it was just me but judging by the reviews it was them! Honestly even if the product worked, I will never buy this product again. Not worth going broke for, Greedy corporation!
Purchased for $650.
This product made my skin worse
I'm from the Philippines and this product from Australia or owned by an Israeli made my skin worse. I was walking in the mall with my friend and suddenly a lady appeared to my side in front of their shop holding a small teaspoon or whatever you call it with a product on it and started applying something on my skin. My friend told me to ignore, but ignored my friend instead of the sales woman. So we found ourselves sitting on their lobby while the sales woman who approached me continuously applying the thing onto my hand and showed me how the fi...rst layer of dead skin cells were removed. She applied it to my friend as well, who gave me disgusting looks. So this material is so damn expensive yet I bought it because they promised to change and improve my skin. I'm suffering for pimple breakouts for several years now. Having sensitive skin, I only use Cetaphil as my partner soap. And Micellar toner. Nothing more. My face didn't have pimples for the longest time and I was happy about it since I was able to control it, until this Manuka thing came to my life. It's disgusting how they keep lowering the price from ₱6,000 plus to ₱4,000 just for me to get it. The sales woman told me "Sir, this is the first time I'm doing this but I'm going to give this for you at a lower price. Not only that, you can have you free facial today as well. I'm also giving this voucher to you for next month so that you can avail the free facial. Sir, this is the first time I'm doing this and I'll only do it for you since my boss is not here". "Wow!" I uttered inside my head. "What a nice woman she is". Of course, because I'm stupid and gullible. Then, her assistant was like "imagine that sir". It feels like I owe her something for giving that magical voucher to me. She even showed me pictures of some of her clients. The before and after pics that represents how changed they are right now. So, next I found myself in front of their cashier and swiping my debit card. It actually failed twice then I told her to try it again bypassing the PIN. Woah! It worked. I was charged. How the heck didn't I listen to my guardian angel who was trying to save me at that very moment? I found myself next lying on their bed and one of their therapist working on my free facial. She was kind and nice though but I hate the fact that she didn't wear some gloves and keep touching my face with her bare hands. She even mentioned she ate nuts before that. I wonder if she washed her hands though? So unpro. Not sure if I'm gonna user their soap made from the Dead Sea.
Purchased in November 2020 at Pain Stop.
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...t. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.
Purchased in November 2019 at Origani for $310.
Psychopathic sales person
I feel compelled to write a review despite quite some time has passed, as I see how others have had the same unpleasant sales technique experience. So it’s obviously still happening which means the company is either not managing this or approves of it.
I actually bought two products at the time, the peel being one of them, at the Hobart mall. I must say I felt mentally battered after the experience. Even after buying two products the sales person wouldn’t let me go, nearly physically obstructing me from leaving. He talked fast and just wouldn’...t stop. I noticed similar comments from others as I looked up the company’s website with the intention of buying another peel. Today I found my jar at the back of the cupboard and it still had a bit left over. So I used it and despite several years gone by, it still worked wonderfully. But finding the jar immediate reminded me how awful I felt at the time and quite some time after! I actually had to become angry to get away from this man, not that this put him off... The product itself is great. Product 5 star, experience -5.
Pushy sales tactics - waste of time
I was completely turned off buying any of the products due to the pushy and invasive nature of the salesman in Melbourne Central store.
He must have wasted 20minutes of my time despite me repeatedly saying I would have to think about it before purchasing. Also disappointed that he tried for all this time to sell me the Manuka Honey Face Peel for $165 and at the very last second dropped the price to $99 which I later found out was the price on their official website! So glad I didn’t fall for his awful sales tactics having seen the far reduced ...
Purchased in March 2020.
The reviewer stated that an incentive was offered for this review
Hi, I want to support [name removed] comments and endorse everything she has written in her review. I was unlucky enough to come across the same saleswoman at Bergamo airport, with the same sales pitch and bizarre approach. I felt totally belittled, patronised and taken for a ride. Shame really as I could have quite liked the product. For sure I will never fall for this trick again!
Purchased in November 2019 at Bergamo airport for $160.
The product itself is ok, standard peel cleanser. Haven't used it long enough to notice long term results yet.
I was made to feel uncomfortable by the sales guy at the Auckland store though. Every couple of seconds I had something complimented. Combined with the physical closeness of demonstrating the product including touching legs, I felt like I was at a bar. He then gave me his number and offered a free facial treatment which he would personally do. I would have liked a free facial but obviously wasn't going to take him up on that and now I walk on the opposite side of the street to avoid the store.
I get that sales teams are meant to make the customer feel good but tone it down please?
Purchased in September 2019.
Burnt my skin!
The pushy sales woman said this product is GUARANTEED to help Rosecea and Excema on my face but demonstrated on my hand. I have used it twice and it burns!
Purchased in April 2019 at Origani.
Atrociously pushy sales but good product
The sales process was pushy and they put a lot of pressure on me to buy the product. I was only 20 when I was persuaded into buying this product and after many objections from me the lady's persistence eventually led to me spending around $500 on products. I felt almost bullied into buying these products and had hardly bought anything for the expense. The sales lady kept offering me 'special discounts' making a big show of asking for permission from her manager to offer me such 'low prices' however after looking online I discovered I had paid a...lot more than their online RRP. Despite the horrible store experience I really enjoyed their products. The manuka honey peel and cleanser leave me feeling soft, smooth and fresh faced. It removes any dead skin nice and smoothly. Unfortunately due to the sales techniques I question the authenticity of the product. I really hope they improve the in store experience for customers as that is the only reason I don't want to buy the products again and support the company.
Purchased in April 2016.
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in February 2019 for $420.
Dreadful service staff
I am not using the Origani Erda Manuka Honey Peel any more. I find the products & the customer service are really bad. It is also over priced for what it is.
Questions & Answers
is it okay if i use tap water and not lukewarm water instead?
Hi Belz, thanks for asking. You can use tap water, but warm water is better for your skin after using the peel. We hope this helps. Kindest regards, Origani.
Is it safe to use when its already expired?
Get an answer from our members and Origani representatives
|Category||Cleansers and Exfoliators|
|Personal Preferences||Certified Organic, Cruelty Free and Vegan Friendly|
|Skin Type||Combination, Dry, Normal and Oily|
|Application||Body and Face|
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