This product made my skin worse
I'm from the Philippines and this product from Australia or owned by an Israeli made my skin worse. I was walking in the mall with my friend and suddenly a lady appeared to my side in front of their shop holding a small teaspoon or whatever you call it with a product on it and started applying something on my skin. My friend told me to ignore, but ignored my friend instead of the sales woman. So we found ourselves sitting on their lobby while the sales woman who approached me continuously applying the thing onto my hand and showed me how the fi...rst layer of dead skin cells were removed. She applied it to my friend as well, who gave me disgusting looks. So this material is so damn expensive yet I bought it because they promised to change and improve my skin. I'm suffering for pimple breakouts for several years now. Having sensitive skin, I only use Cetaphil as my partner soap. And Micellar toner. Nothing more. My face didn't have pimples for the longest time and I was happy about it since I was able to control it, until this Manuka thing came to my life. It's disgusting how they keep lowering the price from ₱6,000 plus to ₱4,000 just for me to get it. The sales woman told me "Sir, this is the first time I'm doing this but I'm going to give this for you at a lower price. Not only that, you can have you free facial today as well. I'm also giving this voucher to you for next month so that you can avail the free facial. Sir, this is the first time I'm doing this and I'll only do it for you since my boss is not here". "Wow!" I uttered inside my head. "What a nice woman she is". Of course, because I'm stupid and gullible. Then, her assistant was like "imagine that sir". It feels like I owe her something for giving that magical voucher to me. She even showed me pictures of some of her clients. The before and after pics that represents how changed they are right now. So, next I found myself in front of their cashier and swiping my debit card. It actually failed twice then I told her to try it again bypassing the PIN. Woah! It worked. I was charged. How the heck didn't I listen to my guardian angel who was trying to save me at that very moment? I found myself next lying on their bed and one of their therapist working on my free facial. She was kind and nice though but I hate the fact that she didn't wear some gloves and keep touching my face with her bare hands. She even mentioned she ate nuts before that. I wonder if she washed her hands though? So unpro. Not sure if I'm gonna user their soap made from the Dead Sea.
Purchased in November 2020 at Pain Stop.
The product itself is ok, standard peel cleanser. Haven't used it long enough to notice long term results yet.
I was made to feel uncomfortable by the sales guy at the Auckland store though. Every couple of seconds I had something complimented. Combined with the physical closeness of demonstrating the product including touching legs, I felt like I was at a bar. He then gave me his number and offered a free facial treatment which he would personally do. I would have liked a free facial but obviously wasn't going to take him up on that and now I walk on the opposite side of the street to avoid the store.
I get that sales teams are meant to make the customer feel good but tone it down please?
Purchased in September 2019.
Atrociously pushy sales but good product
The sales process was pushy and they put a lot of pressure on me to buy the product. I was only 20 when I was persuaded into buying this product and after many objections from me the lady's persistence eventually led to me spending around $500 on products. I felt almost bullied into buying these products and had hardly bought anything for the expense. The sales lady kept offering me 'special discounts' making a big show of asking for permission from her manager to offer me such 'low prices' however after looking online I discovered I had paid a...lot more than their online RRP. Despite the horrible store experience I really enjoyed their products. The manuka honey peel and cleanser leave me feeling soft, smooth and fresh faced. It removes any dead skin nice and smoothly. Unfortunately due to the sales techniques I question the authenticity of the product. I really hope they improve the in store experience for customers as that is the only reason I don't want to buy the products again and support the company.
Purchased in April 2016.
Questions & Answers
Is it safe to use when its already expired?
Just used my open bottle again (expiring on 2021) after a couple of months & surprised that after 10 seconds, no dead cells came off like before when I rinsed it off with warm water. I also saw my skin tightened in the horizontal direction that I applied the gel. Was I supposed to massage it first before dead cells come off?? Am guessing that I bought it late 2018 or mid 2019? Is the tightening the effect of expired product?
I bought a luxury facial collection after being assured it will last me a year. I was in a very vulnerable state emotionally and feel I was massively taken advantage of. May I say your sales team seem to be like MLM representatives with the ethics described on this forum. I am having second thoughts about using the products now.
Please tell me of your training processes and why your representatives are so goddamned slippery smooth and pushy. I suspect a commission basis as a matter of course. This is why I never buy commercial products. I should have stuck with health food store products. At least I feel assured of their ethics.
I’m sure they last a year if you use it sparingly like just 2 times a month, which I have been doing as advised by the Sales Rep I bought it from. But please don’t commit yourself to buying anything if you’re not fully convinced before buying. This goes for any product you buy
Hope this was helpful
Thank you Jenny. I was advised to use it 1 - 2 times a week.
Anyway, I’m over this particular freak out anyway. I do like the effect it had on my skin after first usage.
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|Category||Cleansers and Exfoliators|
|Personal Preferences||Certified Organic, Cruelty Free and Vegan Friendly|
|Skin Type||Combination, Dry, Normal and Oily|
|Application||Body and Face|
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