Pushy salespeople poor product
After being basically accosted by your salesman in Riverlink mall I found myself buying this product and now my skin is horrible I have hard balls of product that won’t wash off I have wasted $165 I really couldn’t afford but was so pressured I didn’t feel I could refuse
Purchased in September 2021 for $165.00.
Very professional chap introducing this unreconstructed Neanderthal to this product. My natural scepticism kept the $’s in my grubby mitts. If something seems too good to be true it usually is; at this price my ambivalence won hands down.
Ok product but horrific company
The product itself is nice to use but I’m not convinced it does what the sellers tell you it does, but also NOT worth the $160 price tag or the absolute bullying you receive to purchase it. I’ve read other reviews from different locations and they have all been identical to my experience. I was lured to try a tester and me being too kind to say no I said ok I’ll take a tester, and the lady dragged me to a seat and made me sit for her to put products on me. I had both of my small children with me in a pram who were obviously upset and wanting me...to keep walking but she kept pressuring me to stay. She ended up testing this product on my hand and I was moderately impressed but told her I couldn’t afford it. That’s when she offered me a free facial, and I told her no I can’t I have to take my kids home. She walked over to her boss and whispered soemrhing to him and then comes back to me and she literally takes her phone asked for my NUMBER and says she will text me so I have a way to contact her and book in for a free facial when I’m kid free. I foolishly believed her and gave into her pressuring and bought the stupid product hoping to at least get a nice facial out of it. Sure enough I text her the next day to book in a time and no reply. I walk past her at the stall every time I’m in Westfield geelong and feel sick to my stomach that I wasted the last of my money on something she conned me into buying. Seriously people don’t buy from this brand!!!
Purchased for $160.00.
Manipulative if you see in a shopping centre RUN
Horrible manipulation from the sales people, had the same experience as other users, I was dragged into a stall and told to try the product on my hands, then was shown how after using the peel the moisturiser sinks in more, only he didn’t think I noticed on the hand with product on he put a dab of moisturiser and on the other he put quadruple the amount? When I pointed it out to him I was told ‘no no darling it just soaks in that much better using our Manuka honey scrub!’ Then when I kept refusing he kept lowering And lowering the price. Blatan...tly using dishonest tactics to push the sale by using different amounts of product and lying about it. Do not deal with this people they are dishonest and obviously not selling a high end product if they can halve the price and then some when you refuse.
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...t. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.
Purchased in November 2019 at Origani for $310.00.
Psychopathic sales person
I feel compelled to write a review despite quite some time has passed, as I see how others have had the same unpleasant sales technique experience. So it’s obviously still happening which means the company is either not managing this or approves of it.
I actually bought two products at the time, the peel being one of them, at the Hobart mall. I must say I felt mentally battered after the experience. Even after buying two products the sales person wouldn’t let me go, nearly physically obstructing me from leaving. He talked fast and just wouldn’...t stop. I noticed similar comments from others as I looked up the company’s website with the intention of buying another peel. Today I found my jar at the back of the cupboard and it still had a bit left over. So I used it and despite several years gone by, it still worked wonderfully. But finding the jar immediate reminded me how awful I felt at the time and quite some time after! I actually had to become angry to get away from this man, not that this put him off... The product itself is great. Product 5 star, experience -5.
Pushy sales tactics - waste of time
I was completely turned off buying any of the products due to the pushy and invasive nature of the salesman in Melbourne Central store.
He must have wasted 20minutes of my time despite me repeatedly saying I would have to think about it before purchasing. Also disappointed that he tried for all this time to sell me the Manuka Honey Face Peel for $165 and at the very last second dropped the price to $99 which I later found out was the price on their official website! So glad I didn’t fall for his awful sales tactics having seen the far reduced ...
Purchased in March 2020.
The reviewer stated that an incentive was offered for this review
The approach technique used by your consultant at Westfield Geelong was what I found to be very suggestive to myself. One comment was Would I rather the product or himself. I also find it very concerning the difference in pricing that people get offered for the product at different stores reading other reviews . I was told for $200 I could get the Manuka gel. Online at origani it's $165. On eBay it's $140. I was also offered the same product from the consultant for $100 dollars as the box it was in had a little mark on it .
Purchased at Westfield.
Hi, I want to support [name removed] comments and endorse everything she has written in her review. I was unlucky enough to come across the same saleswoman at Bergamo airport, with the same sales pitch and bizarre approach. I felt totally belittled, patronised and taken for a ride. Shame really as I could have quite liked the product. For sure I will never fall for this trick again!
Purchased in November 2019 at Bergamo airport for $160.00.
"No chemical used, completely all natural" Erm...
Pls teach your sales people not to say that. Its REALLY unintelligent and complete untrue. Its a "peel". I believe the correct cosmetic term is "chemical peel". Even everyday shampoo, toothpaste etc have chemicals in them. Chemical isn't all bad, depends on how you use it. My inner arm actually feels a bit irritated( tingles) after demo but I was too shy to say anything. Also, all the products are a bit pricey and sales people is somewhat pushy.
At the store, I was shocked to see so many selling tricks being played on you. The have so many tricks to make you buy their products including misrepresenting their position at store, offering discounts, misleading, suggestive comments.
Purchased in December 2019 for $202.00.
I'm not really happy
I was shopping at the Melbourne Central Shopping Centre and there was this guy who just stopped me and asked me what products i use for my skin. I told him and he was like let me show you some stuff. He didn't really give me a chance to back off. He showed me two products that could really help me with my skin and make me feel better and this and that.. and in the end i bought them and i though alright that's it thank you. So i was packing my stuff and he was like nah sit down i want to show you more things. So then he showed me more products a...nd said: "without these products i'm showing you right now you're not gonna make your skin look better." I was questioning that because i already bought 2 things which he told me would help my skin condition improve. He kept talking and talking and to be honest he was wasting my time. He also said he will give me products for free because he really wants that i use those products so my skin gets better. He also said that he is the manager of the store which i didn't really believe. I ended up buying all the products because he made everything way more cheaper then it was (or he pretended it was) and also gave me some stuff for free. He also gave me his number in case i have questions. now. i think all of it was a scam. I'm Swiss and he was like: "ah all Swiss People are rich haha" which is not true! He also said that his skin used to look bad but not as bad as mine is and that hurt me a little? And i feel like he was trying to scare me with those pictures he showed me from people with pimples and scares and disgusting pores and stuff and he was like this is what's gonna happen if you don't use those products. also after reading all reviews i have to say that i really regret that i bought this stuff. i could go on but this is getting too long. let's see how i feel after i use them.
Purchased in November 2019.
Pushy & Offensive Staff
I was this morning doing some shopping at Westfield in Geelong, when I was grabbed by one of the pop up shops staff who abruptly asked me if I used skin care products on my face .. I was a bit taken aback as my skin breaks out at certain times through the month, and this hormonal acne albeit reasonably mild is something that I cannot help and feel extremely self conscious about. I replied with yes I use products that have been specifically recommended to me by a dermatologist, he said no no and then muttered something about them not being that...good. I told him that they were actually quite expensive products that were prescribed by a qualified person, before I knew what was happening he was pulling me over putting something on my hand telling me about this natural product that is so much better and that I have dead skin on my face and the reason my products dont work is because of that .. again I was offended by his abrupt words .. after more muttering and telling me how wonderful the product was he just said so you are going to buy? I said no I already have skin care products, he then was so rude and dismissive as if I had wasted his time when in fact he had wasted mine .. please teach your staff to not be so rude to people and insult them, he never once took the time to ask what my skin was like just making assumptions, if someone had of asked me what type of skin I have, what my concerns were with my skin and then recommend products to suit this I would have been more than happy to listen, but they are not trained professionals and even if they do have knowledge in skin care they certainly dont have it in customer service.
Purchased at Westfield.
not so great
Was pushed to buy this product because of an exclusive "student discount" still paid a high price for it. The product is not amazing and would not recommend buying it!
Purchased in April 2019 for $95.00.
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in February 2019 for $420.00.
Questions & Answers
Is it safe to use when its already expired?
Just used my open bottle again (expiring on 2021) after a couple of months & surprised that after 10 seconds, no dead cells came off like before when I rinsed it off with warm water. I also saw my skin tightened in the horizontal direction that I applied the gel. Was I supposed to massage it first before dead cells come off?? Am guessing that I bought it late 2018 or mid 2019? Is the tightening the effect of expired product?
I bought a luxury facial collection after being assured it will last me a year. I was in a very vulnerable state emotionally and feel I was massively taken advantage of. May I say your sales team seem to be like MLM representatives with the ethics described on this forum. I am having second thoughts about using the products now.
Please tell me of your training processes and why your representatives are so goddamned slippery smooth and pushy. I suspect a commission basis as a matter of course. This is why I never buy commercial products. I should have stuck with health food store products. At least I feel assured of their ethics.
I’m sure they last a year if you use it sparingly like just 2 times a month, which I have been doing as advised by the Sales Rep I bought it from. But please don’t commit yourself to buying anything if you’re not fully convinced before buying. This goes for any product you buy
Hope this was helpful
Thank you Jenny. I was advised to use it 1 - 2 times a week.
Anyway, I’m over this particular freak out anyway. I do like the effect it had on my skin after first usage.
Get an answer from our members and Origani representatives
|Category||Cleansers and Exfoliators|
|Personal Preferences||Certified Organic, Cruelty Free and Vegan Friendly|
|Skin Type||Combination, Dry, Normal and Oily|
|Application||Body and Face|
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