Staff are predatory
The staff are like seagulls. If you throw chips at them, they'll aggressively eat up the chips you gave and try to coerce you into giving them more. If you show signs of being vulnerable, they'll launch at you aggressively and will try to take every single dollar you have.
They'll manipulate and gaslight you into giving your money wherever they can, and will act aggressive if you don't give in.
You know the manuka honey exfoliator that they put on your hand and when you rub the liquid, white little flakes rubs off on your hand? That's not what a real exfoliator or scrub does. With a bit of research, it's actually GLUE, so when they brush it on your hand, it makes flakes come up.
Manipulative, pushy, rude sales assistant not adhering to COVID-19 safety laws. A violating experience.
I was accosted by a pushy and manipulative sales assistant outside the store on Little Collins Street in Melbourne today. The woman lured me in with over the top compliments on how good my skin was, and insisted I needed to preserve it. She sat me down and started using this product on my hand, which removed the top layer of skin. She didn't ask, but she just grabbed and started doing this. It was a gross violation of my boundaries and my body. Her spiel continued for ages and she kept pushing a $300 kit on me, offering more and more freebies i...ncluding free facials in store and soaps and extra products. She didn't care that I didn't want to buy anything and kept falsely lowering the price, saying it was below cost (I find this hard to believe). When I encountered her in the street she was friendly and I simply thought she was going to offer me a sample in the store but she just went on and on and it was almost impossible to leave or get a word in. She had no respect for my boundaries and did not adhere to covid rules. Her mask was down under her nose and she kept grabbing my arm and hand and sat way too close. As she figured out she wasn't going to get a sale from me she became visibly angry and rude. Very manipulative behaviour all round. I am very well educated in psychopathy and abuse and she was employing psychopathic techniques in order to try to make a sale. I was not impressed and I felt grubby and violated from the experience. I even considered going to local police afterwards to report their behaviour which I consider extortionate and very risky during covid. Currently considering other avenues to report this brand and stop them from behaving like this with decent and unsuspecting customers.
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...t. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.
Purchased in November 2019 at Origani for $310.00.
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At the store, I was shocked to see so many selling tricks being played on you. The have so many tricks to make you buy their products including misrepresenting their position at store, offering discounts, misleading, suggestive comments.
Purchased in December 2019 for $202.00.
Burnt my skin!
The pushy sales woman said this product is GUARANTEED to help Rosecea and Excema on my face but demonstrated on my hand. I have used it twice and it burns!
Purchased in April 2019 at Origani.
Scam and terrible!
Do not trust the other 5 star comments. Comments made from paid users in poor countries. I cant believe this kind of scam actually exist and are allowed in Australia.
I dare you to apply the peel and leave it longer on your face and you will notice the side effect. No skincare product in anyway should harm the skin. I'm not allergic to anything but after i apply this product on my face and wash it after it dry, i feel pain on some area like burnt where i apply and there are 'some white plastic' stuck to your face.
Purchased in March 2019 for $130.00.
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in February 2019 for $420.00.
Dreadful service staff
I am not using the Origani Erda Manuka Honey Peel any more. I find the products & the customer service are really bad. It is also over priced for what it is.
Questions & Answers
Is it safe to use when its already expired?
Just used my open bottle again (expiring on 2021) after a couple of months & surprised that after 10 seconds, no dead cells came off like before when I rinsed it off with warm water. I also saw my skin tightened in the horizontal direction that I applied the gel. Was I supposed to massage it first before dead cells come off?? Am guessing that I bought it late 2018 or mid 2019? Is the tightening the effect of expired product?
I bought a luxury facial collection after being assured it will last me a year. I was in a very vulnerable state emotionally and feel I was massively taken advantage of. May I say your sales team seem to be like MLM representatives with the ethics described on this forum. I am having second thoughts about using the products now.
Please tell me of your training processes and why your representatives are so goddamned slippery smooth and pushy. I suspect a commission basis as a matter of course. This is why I never buy commercial products. I should have stuck with health food store products. At least I feel assured of their ethics.
I’m sure they last a year if you use it sparingly like just 2 times a month, which I have been doing as advised by the Sales Rep I bought it from. But please don’t commit yourself to buying anything if you’re not fully convinced before buying. This goes for any product you buy
Hope this was helpful
Thank you Jenny. I was advised to use it 1 - 2 times a week.
Anyway, I’m over this particular freak out anyway. I do like the effect it had on my skin after first usage.
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|Category||Cleansers and Exfoliators|
|Personal Preferences||Certified Organic, Cruelty Free and Vegan Friendly|
|Skin Type||Combination, Dry, Normal and Oily|
|Application||Body and Face|
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