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Origani Erda Manuka Honey Peel
Disappointed and feel cheated
I am unhappy with the product and want to return it. I feel cheated since i paid $165.00 for it. I've used products so much cheaper that does not irritate my skin.
Purchased at Myer for $165.
Trapped into buying!! Unethical sellers
I bought this product that i didn’t actually even want today at a Westfield. I was walking past and the salesman lured me in telling me i had to try this sample. He rubbed the product onto my wrist and it was incredible the dead skin that came off and how smooth it was! I told the man i would have a think about it and come back as it is quite pricey ($165), but he did not accept that. He said ‘let me see what i can do!’ and then offered me a discounted price. Again, i said i would have a think about it and come back. He then pressured me furthe...
Read morer by saying he would take it down to $120 for me only. Again, i said i would think about it and possibly come back. He insisted that he would be gone very soon so for the discount i need to get it now. He also asked other strange questions including my age (i am only 18!) and if i have a boyfriend. What was really creepy was he then whispered in my ear “do you want a sexy bag for it or a fancy bag”. I felt so uncomfortable and awkwardly laughed and saying the fancy one. I never even agreed on getting the product before he started putting it into the bag. I then felt the only way to get out of this situation was to just buy it so i did. I had been completely manipulated. I went to my car and i just couldn’t leave the shopping centre as i knew what happened was so wrong and i didn’t actually want the product nor could i afford it. I looked up reviews debating whether i should return it and saw the reviews on this website. So many people with such similar experiences! I knew it was so wrong and unethical so i gathered the courage and returned it to him. I feel so much better now. Lesson learnt!Hi lovely customer, thanks for your review. We are extremely sorry to read this and hear about your experience.
First of all, please know that we in no way condone this kind of behavior in any way wha...
- 2 reviews
Definitely Not worth the money
The salesman was pushy and there was really no way out! Single mum, 2 kids and he wouldn’t let up! So disappointed at the product too. For the $650 that I spent I should be in love with the product and hanging out to buy again! Im not! He insisted on booking me in for a facial, but I’ve canceled knowing its just a money grab trap. Don’t waste your time with these people!
Purchased in for $650.
Hi Monique,
We are extremely sorry to read this and hear about your experience....
Read more First of all, please know that we in no way condone this kind of behavior in any way whatsoever. We aim to provide not only quality products, but quality and helpful customer care, so are sincerely disappointed and sorry that you were not shown this. We will certainly be following this up and doing everything we can to ensure that this type of behavior does not happen again. Thank you for your feedback and I can assure you that we will be taking this very seriously and will address it with all team members. Again, we would like to sincerely apologize for your experience and hope that we can improve your impression of us in the near future. Kindest regards, Origani- 3 reviews
- 1 like
Pushy salespeople poor product
After being basically accosted by your salesman in Riverlink mall I found myself buying this product and now my skin is horrible I have hard balls of product that won’t wash off I have wasted $165 I really couldn’t afford but was so pressured I didn’t feel I could refuse
Purchased in for $165.
Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. This is not the experience we want our customers to have, whether it be in store o...
Read morer with a product and we value feedback of all types whether it be positive or negative. If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.auThanks for answering I have researched how to use the product which is different from your salesman told me I have tried the correct way and still find it unsatisfactory I hope to return the product i...
Read moref possible and hopefully receive at least a part refundThanks for responding, If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au
Kindest, Origani Family x
Find out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
Know better, choose better.
- 2 reviews
- 1 like
Yeah right
Very professional chap introducing this unreconstructed Neanderthal to this product. My natural scepticism kept the $’s in my grubby mitts. If something seems too good to be true it usually is; at this price my ambivalence won hands down.
Thank you for your feedback and we sincerely apologise that you have felt this way at one of the stores and with our products. This is not the experience we want consumers to have, whether it be in st...
Read moreore or with a product and we value feedback of all types whether it be positive or negative. Kindest, Origani Family x- 6 reviews
- 3 likes
Staff are predatory
The staff are like seagulls. If you throw chips at them, they'll aggressively eat up the chips you gave and try to coerce you into giving them more. If you show signs of being vulnerable, they'll launch at you aggressively and will try to take every single dollar you have.
They'll manipulate and gaslight you into giving your money wherever they can, and will act aggressive if you don't give in.
You know the manuka honey exfoliator that they put on your hand and when you rub the liquid, white little flakes rubs off on your hand? That's not what a real exfoliator or scrub does. With a bit of research, it's actually GLUE, so when they brush it on your hand, it makes flakes come up.
Thank you for your feedback and we sincerely apologise for the unwanted experience you have had at one of our stores. This is not the experience we want consumers to have, whether it be in store or wi...
Read moreth a product and we value feedback of all types whether it be positive or negative. We can assure you that the products that are used in stores are the products that are produced and manufactured in Australia and of no harmful ingredients. You can look the ingredients up on our website www.origani.com.au to be sure of the products contain.Terrible experience
Just like everyone else in these reviews I was basically coerced into buying this mediocre product. This happened 3-4 years ago - I was only reminded of it when I was cleaning out the bathroom drawers - and it's amazing that the same tactic is still being used! My experience was a little creepier however, as I was only 16 at the time and didn't know how to say 'no' to the creepy and extremely pushy sales rep. He rubbed this stupid stuff all over my face for about 20 minutes, making me extremely uncomfortable, and kept saying how beautiful my sk...
Read morein was. EUGH! I should have kicked up a fuss then, but I hadn't experienced anything like that and was way too embarrassed to tell anyone. Trust me people, there are much better skincare brands out there that won't cost you an arm and a leg OR violate you in the process of buying!!!Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. This is not the experience we want our customers to have, whether it be in store o...
Read morer with a product and we value feedback of all types whether it be positive or negative. If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.auRelated Articles
Manipulative if you see in a shopping centre RUN
Horrible manipulation from the sales people, had the same experience as other users, I was dragged into a stall and told to try the product on my hands, then was shown how after using the peel the moisturiser sinks in more, only he didn’t think I noticed on the hand with product on he put a dab of moisturiser and on the other he put quadruple the amount? When I pointed it out to him I was told ‘no no darling it just soaks in that much better using our Manuka honey scrub!’ Then when I kept refusing he kept lowering And lowering the price. Blatan...
Read moretly using dishonest tactics to push the sale by using different amounts of product and lying about it. Do not deal with this people they are dishonest and obviously not selling a high end product if they can halve the price and then some when you refuse.Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. This is not the experience we want our customers to have, whether it be in store o...
Read morer with a product and we value feedback of all types whether it be positive or negative. If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.auManipulative, pushy, rude sales assistant not adhering to COVID-19 safety laws. A violating experience.
I was accosted by a pushy and manipulative sales assistant outside the store on Little Collins Street in Melbourne today. The woman lured me in with over the top compliments on how good my skin was, and insisted I needed to preserve it. She sat me down and started using this product on my hand, which removed the top layer of skin. She didn't ask, but she just grabbed and started doing this. It was a gross violation of my boundaries and my body. Her spiel continued for ages and she kept pushing a $300 kit on me, offering more and more freebies i...
Read morencluding free facials in store and soaps and extra products. She didn't care that I didn't want to buy anything and kept falsely lowering the price, saying it was below cost (I find this hard to believe). When I encountered her in the street she was friendly and I simply thought she was going to offer me a sample in the store but she just went on and on and it was almost impossible to leave or get a word in. She had no respect for my boundaries and did not adhere to covid rules. Her mask was down under her nose and she kept grabbing my arm and hand and sat way too close. As she figured out she wasn't going to get a sale from me she became visibly angry and rude. Very manipulative behaviour all round. I am very well educated in psychopathy and abuse and she was employing psychopathic techniques in order to try to make a sale. I was not impressed and I felt grubby and violated from the experience. I even considered going to local police afterwards to report their behaviour which I consider extortionate and very risky during covid. Currently considering other avenues to report this brand and stop them from behaving like this with decent and unsuspecting customers.Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. We do not condone or tolerate this type of behavior at head office and take these ...
Read morematters seriously. This is not the experience we want our customers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative. If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.auFind out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
Know better, choose better.
Disgusting!!!!!!
This company if it is a company!!!!!!!
Firstly the staff at the Westfield in Geelong grabbed my arm & made me go into there shop & test out products after telling him I wouldn’t buy them & I couldn’t afford them.
He said that’s okay it’s $200 and I could give me a discount of $100 I said no I can’t he said hang on I have a ripped box I’ll give it to you for $89 I said no I have to go he grabbed my wrist and said no no test it out the moisturiser isn’t absorbing into your skin. I told him I use high end products I’m not interested he then ask...
Dear customer,
We are writing from the Head Office in Melbourne where Origani products are formulated and produced as we use this platform mainly to receive feedback about the products. We are very so...
Horrible!!
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...
Read moret. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.Purchased in at Origani for $310.
Dear Shontelle,
Thank you for sharing your feedback. We also received it on the platform Google My Business and we responded to you two days ago.
We're hoping that you could email us your contact det...
Hi there, I have emailed you prior to posting the reviews, again after the reviews and have emailed you again today
Hi Shontelle, thank you for taking the time to reply back to us. Unfortunately we haven't received your email. Could you please double check the email address. It's service@origani.com.au, if you can ...
Read morere-send it and cc in hr@lsglobal.com.au we appreciate it. Best regards, Customer Care Team- 3 reviews
- 3 likes
Psychopathic sales person
I feel compelled to write a review despite quite some time has passed, as I see how others have had the same unpleasant sales technique experience. So it’s obviously still happening which means the company is either not managing this or approves of it.
I actually bought two products at the time, the peel being one of them, at the Hobart mall. I must say I felt mentally battered after the experience. Even after buying two products the sales person wouldn’t let me go, nearly physically obstructing me from leaving. He talked fast and just wouldn’...
Read moret stop. I noticed similar comments from others as I looked up the company’s website with the intention of buying another peel. Today I found my jar at the back of the cupboard and it still had a bit left over. So I used it and despite several years gone by, it still worked wonderfully. But finding the jar immediate reminded me how awful I felt at the time and quite some time after! I actually had to become angry to get away from this man, not that this put him off... The product itself is great. Product 5 star, experience -5.Find out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
Know better, choose better.
Pushy sales tactics - waste of time
I was completely turned off buying any of the products due to the pushy and invasive nature of the salesman in Melbourne Central store.
He must have wasted 20minutes of my time despite me repeatedly saying I would have to think about it before purchasing. Also disappointed that he tried for all this time to sell me the Manuka Honey Face Peel for $165 and at the very last second dropped the price to $99 which I later found out was the price on their official website! So glad I didn’t fall for his awful sales tactics having seen the far reduced ...
Purchased in .
The reviewer stated that an incentive was offered for this review
- 18 reviews
- 7 likes
Disgusting company
I encountered different sale persons at different occasions and places. Their method of approaching was invasive and impersonal, the same.
It is not a coincidence that many reviewers here shared the same experience. Suffice to say that this is definitely their trained method directly from the Origani.
Don't bother sending info about their misbehaving sale persons to them, they all have known too well about what has been happening. A long list of bad reviews have been here for many years, still they took no action.
If they had done something, there wouldn't be new reviewers coming here every now and then.
Clearly, this is a disgusting company period
Hi Kim,
Thank you for taking the time to leave you feedback, which has been received by the Origani Head Office in Melbourne. We are really sorry to hear that you have had a negative experience with some of our Sales Representatives.
...
Very pushy...
I don't normally write reviews, but this experience just kind of blew me away to be honest. This is not an inherently bad product, but the way it was being sold to me was awful. Very pushy woman who would not take no for an answer even after saying I was in a hurry 'if the product feels good on your skin why are you not buying it??', and happily went on about how large my pores were. If anyone from this company happens to be reading this, please discourage this behaviour from your salespeople. First impressions matter a lot, and unfortunately this experience became my first impression of your company. It has soured my view of the brand and I can see that I'm not the only one who has encountered similar.
Hi Rose,
Thank you for taking the time to leave your comments and providing us with this review. We would firstly like to apologise for the negative and unprofessional manner in which you were served...
Questions & Answers
is it okay if i use tap water and not lukewarm water instead?
Hi Belz, thanks for asking. You can use tap water, but warm water is better for your skin after using the peel. We hope this helps. Kindest regards, Origani.
Where can I order?
Hi Marie, you can order via our website origani.com.au or origani.com. We hope this helps and loof forward to your shopping experience with us.
Kindest regards,
Origani
Is it safe to use when its already expired?
Get an answer from our members and Origani representatives
Details
Category | Cleansers and Exfoliators |
---|---|
Personal Preferences | Certified Organic, Cruelty Free and Vegan Friendly |
Skin Type | Combination, Dry, Normal and Oily |
Application | Body and Face |
Cruelty Free | Yes |
Vegan Friendly | Yes |
Other Cleansers and Exfoliators
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Hi Rose, thanks for spending your time writing a review. We are sorry to hear that you are not happy with the results of the products you have purchased. We take great pride in our Australian-made for...
Read moremulations and we will be forwarding your feedback to our Product Development Department for their records. If you wish to get in contact with us to discuss this further please don’t hesitate to email our customer service team via service@origani.com.au.