Pushed into sales at Riverlink Shopping Centre
My skin was very dry and tingling.l felt as if my face was on fire l also was pushed into the sale. He would not let me go without making a purchace l am a pensioner and really could not afford the products but he said they didn't work unless l purchased the whole range..Now l am struggling to pay it off. VERY DISAPPOINTED
Purchased for $1,015.
Pushy salespeople poor product
After being basically accosted by your salesman in Riverlink mall I found myself buying this product and now my skin is horrible I have hard balls of product that won’t wash off I have wasted $165 I really couldn’t afford but was so pressured I didn’t feel I could refuse
Purchased in September 2021 for $165.
Staff are predatory
The staff are like seagulls. If you throw chips at them, they'll aggressively eat up the chips you gave and try to coerce you into giving them more. If you show signs of being vulnerable, they'll launch at you aggressively and will try to take every single dollar you have.
They'll manipulate and gaslight you into giving your money wherever they can, and will act aggressive if you don't give in.
You know the manuka honey exfoliator that they put on your hand and when you rub the liquid, white little flakes rubs off on your hand? That's not what a real exfoliator or scrub does. With a bit of research, it's actually GLUE, so when they brush it on your hand, it makes flakes come up.
Manipulative, pushy, rude sales assistant not adhering to COVID-19 safety laws. A violating experience.
I was accosted by a pushy and manipulative sales assistant outside the store on Little Collins Street in Melbourne today. The woman lured me in with over the top compliments on how good my skin was, and insisted I needed to preserve it. She sat me down and started using this product on my hand, which removed the top layer of skin. She didn't ask, but she just grabbed and started doing this. It was a gross violation of my boundaries and my body. Her spiel continued for ages and she kept pushing a $300 kit on me, offering more and more freebies i...ncluding free facials in store and soaps and extra products. She didn't care that I didn't want to buy anything and kept falsely lowering the price, saying it was below cost (I find this hard to believe). When I encountered her in the street she was friendly and I simply thought she was going to offer me a sample in the store but she just went on and on and it was almost impossible to leave or get a word in. She had no respect for my boundaries and did not adhere to covid rules. Her mask was down under her nose and she kept grabbing my arm and hand and sat way too close. As she figured out she wasn't going to get a sale from me she became visibly angry and rude. Very manipulative behaviour all round. I am very well educated in psychopathy and abuse and she was employing psychopathic techniques in order to try to make a sale. I was not impressed and I felt grubby and violated from the experience. I even considered going to local police afterwards to report their behaviour which I consider extortionate and very risky during covid. Currently considering other avenues to report this brand and stop them from behaving like this with decent and unsuspecting customers.
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...t. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.
Purchased in November 2019 at Origani for $310.
"No chemical used, completely all natural" Erm...
Pls teach your sales people not to say that. Its REALLY unintelligent and complete untrue. Its a "peel". I believe the correct cosmetic term is "chemical peel". Even everyday shampoo, toothpaste etc have chemicals in them. Chemical isn't all bad, depends on how you use it. My inner arm actually feels a bit irritated( tingles) after demo but I was too shy to say anything. Also, all the products are a bit pricey and sales people is somewhat pushy.
At the store, I was shocked to see so many selling tricks being played on you. The have so many tricks to make you buy their products including misrepresenting their position at store, offering discounts, misleading, suggestive comments.
Purchased in December 2019 for $202.
Burnt my skin!
The pushy sales woman said this product is GUARANTEED to help Rosecea and Excema on my face but demonstrated on my hand. I have used it twice and it burns!
Purchased in April 2019 at Origani.
Scam and terrible!
Do not trust the other 5 star comments. Comments made from paid users in poor countries. I cant believe this kind of scam actually exist and are allowed in Australia.
I dare you to apply the peel and leave it longer on your face and you will notice the side effect. No skincare product in anyway should harm the skin. I'm not allergic to anything but after i apply this product on my face and wash it after it dry, i feel pain on some area like burnt where i apply and there are 'some white plastic' stuck to your face.
Purchased in March 2019 for $130.
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in February 2019 for $420.
Dreadful service staff
I am not using the Origani Erda Manuka Honey Peel any more. I find the products & the customer service are really bad. It is also over priced for what it is.
Questions & Answers
is it okay if i use tap water and not lukewarm water instead?
Hi Belz, thanks for asking. You can use tap water, but warm water is better for your skin after using the peel. We hope this helps. Kindest regards, Origani.
Is it safe to use when its already expired?
Get an answer from our members and Origani representatives
|Category||Cleansers and Exfoliators|
|Personal Preferences||Certified Organic, Cruelty Free and Vegan Friendly|
|Skin Type||Combination, Dry, Normal and Oily|
|Application||Body and Face|
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