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Origani Erda Manuka Honey Peel
Horrible!!
My experience with Origani has been terrible, I purchased the products mentioning to the rep I have very sensitive skin. He ensure me that the products are natural and will be perfect for my skin. I started using the cleanser, night cream and the face peel, instantly my skin broke out in massive blind pimples almost like zits, my skin was so sore to touch it hurt even showering with my face under the water. I stopped using the product after 3 week. I was told me skin my break out and then it will clear up hense why I carried on using the produc...
Read moret. I contacted Origani and heard nothing mentioning I would like a refund, 5 weeks after stopping the routine my skin was still so tender and red. I contacted organi again as I went to a beautician to analyse my skin, my skin was burnt from the products, I contacted organi again mentioning I would like to return the products and have my money refunded and how terrified I am of the products. I got an email back saying sorry and to come in store for a free facial, I thanked you for the facial and declined as I do not wish to use any of their products on my face. 6 months later origani have not made any contact or resolved this matter. You are more than happy to take someones money but you are not happy to resolve or refund when the product is not suited for someone. I have now paid another $2800 to get my skin back to how it was before using your products.Purchased in at Origani for $310.
Hi there, I have emailed you prior to posting the reviews, again after the reviews and have emailed you again today
Hi Shontelle, thank you for taking the time to reply back to us. Unfortunately we haven't received your email. Could you please double check the email address. It's service@origani.com.au, if you can ...
Read morere-send it and cc in hr@lsglobal.com.au we appreciate it. Best regards, Customer Care Team
- 7 reviews
- 7 likes
"No chemical used, completely all natural" Erm...
Pls teach your sales people not to say that. Its REALLY unintelligent and complete untrue. Its a "peel". I believe the correct cosmetic term is "chemical peel". Even everyday shampoo, toothpaste etc have chemicals in them. Chemical isn't all bad, depends on how you use it. My inner arm actually feels a bit irritated( tingles) after demo but I was too shy to say anything. Also, all the products are a bit pricey and sales people is somewhat pushy.
Dear customer,
We would like to thank you for taking the time getting in touch with us and give us feedback on your experience....
Read more We apologise for the negative and unprofessional manner in which you were served by one of our Beauty Specialists. The type of sales tactic and behaviour that you are describing is not in line with our company's Code of Conduct Policy and will not be tolerated. The beauty specialist who served you will need to undergo mandatory retraining and will be monitored closely. To help us achieve this, it would be very helpful if you can provide the Date and Shopping Centre you were in and any kind of description of the sales representative. Thank you again for the time taken to get in contact with us. We look forward to hearing from you soon.
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in for $420.
Dear Yelina,
Thank you for taking the time to share your feedback with us; without customer feedback, good or bad, we couldn't improve the service that is being provided, so it is very much appreciated.
...
Hi, my email address is yelinanatasya2@outlook.com
Dreadful service staff
I am not using the Origani Erda Manuka Honey Peel any more. I find the products & the customer service are really bad. It is also over priced for what it is.
Kalyi,
Thanks for sharing your experience.
We love hearing how happy our customers are.
Take care and hope to see you in store again soon.
Find out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
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Questions & Answers
is it okay if i use tap water and not lukewarm water instead?
Hi Belz, thanks for asking. You can use tap water, but warm water is better for your skin after using the peel. We hope this helps. Kindest regards, Origani.
Where can I order?
Hi Marie, you can order via our website origani.com.au or origani.com. We hope this helps and loof forward to your shopping experience with us.
Kindest regards,
Origani
Is it safe to use when its already expired?
Get an answer from our members and Origani representatives
Details
| Category | Cleansers and Exfoliators |
|---|---|
| Personal Preferences | Certified Organic, Cruelty Free and Vegan Friendly |
| Skin Type | Combination, Dry, Normal and Oily |
| Application | Body and Face |
| Cruelty Free | Yes |
| Vegan Friendly | Yes |
Other Cleansers and Exfoliators
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Dear Shontelle,
Read moreails so we can request the retailer customer service to contact you and resolve the issue, with expectation that you will end up with a more positive outcome from your interaction with our brand. Our email is service@origani.com.au and we hope to hear from you soon.Thank you for sharing your feedback. We also received it on the platform Google My Business and we responded to you two days ago.
We're hoping that you could email us your contact det...