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Good quality leather bags
If you're looking for good quality, classic designs and reasonably-priced leather bags, then Oroton could be for you.
I've bought 5 Oroton bags since we moved to Sydney due to the abovementioned factors plus I prefer not loud labels. In effect, let the quality leather speak for itself. My Oroton bags are used regularly and yet remained in good condition including the straps and zips.
Moreover, I get to support local AU brand.
Handbags amazing quality
Bought first one in 2014. Not a single fray, no fading no holes, zippers work perfectly, straps are still going strong, colour is still sound, stitching is strong. It didn't even lose its rigidity for the first 5 years despite heavy use. It's been downgraded to my "at work bag".
I had a purse that wasn't as good, lasted a couple of years.
Bought a second handbag in 2019. Once again no fading, no stains, no frays. It has lost its rigidity faster though.
Well worth the $400-$500 odd for a handbag, would not buy a purse again.
You look at high end (LV/Prada) bags that are actually genuinely used and retailing second hand for $1000 despite looking horrible and the stitching is coming out, the colour has flaked off the sides....
Interesting design, improving quality
I started to collecting Oroton bags & clothing & accessories since 4yrs ago. With Sophie Holt as a creative director, Oroton has been experimenting with interesting textiles & designs & concepts based on indoor & outdoor lifestyle of Australia. Although few clothe designs are collapsing with Country road (which was Sophie Holt’s previous company she worked) i find the brand quite unique in Australia.
I purchased bucket, tote, crossbody and micro bags and leather goods (leather scarf/bag straps/lipstick case key-rings) and i get many complimen...ts whenever i wear them. i cannot say their products are durable but they are great style add-ons to your wardrobe for under $200-300 options during the sales. Oroton bags are built with soft leathers so it is light to carry, but the surface is prone to have scratches and discolouration. i have noticed these problems more with light toned bags than the dark/black bags. Anyway, for this reason i have been careful with my bags and so far they are in good conditions even the ones from 4 yrs ago. With clothing, they are labeled as made in China but the textiles are quite luxury and they are sourced from Italy, Japan and other overseas to keep up the quality & price. I have a suit set in brown colour, silk shirt and front pleated pants and i find them life long wearable pieces. The only down side is that every clothes need dry cleaning and care. I used to collect Oroton jewellery lines, but after having few allergic reaction with recently (2021) designed earrings, i stopped purchasing their Jewellery, which is sad because i loved them a lot. If you do not have this issue, you will love their bold brass plated Jewellery lines. Oroton is becoming more artistic and bold each season and begs/clothes are wearable broadly from the age groups includes people in 20s to 60s and older. Price is slightly high for the quality, so wait for the sale season. I bought two 100% silk scarves for less than $80.. Due to lots of design choices in each season, there will be some quality control fails, so i suggest to purchase through store.
Thank God they are using mould control in their leather goods
I bought a whole lot of lovely bags, wallets and accessories at Christmas from Oroton.
I usually find the price a bit exy compared to the quality but they had good sales on.
I was confident walking into their store because after a big exposure to black mould my entire family got desperately ill for many years, I ended up wheelchair bound for a couple of years. I had never heard of black mould illness (CIRS) OR sick building syndrome as it is largely ignored in Australia despite the humid and wet conditions and seriously low building standards p...
Love Oroton Harbourtown Adelaide
very satisfied,Staff very helpful and patient eventhough the store was super busy being christmas, products are beautifully made and of superior quality,The store was exceptionally clean ,and products displayed beautifully and easy to access
No customer support - Did not care - Do not recommend
After three conversations with Oroton and 2 weeks still waiting for my order to arrive. I thought if I ordered well ahead of birthdays I would have the products in time. I was just told garbage by Oroton Staff to make me happy. One promised the items would be sent out 5 business day after I ordered them.. Well It was over 5 business days, The next said they would be posted Monday as they knew I needed them for gifts... They were not posted and no one cared. Customer support and service is a ZERO. Has turned me off ever placing orders with them again. Good way to reduce sales... NO CARE - Do not recommend
Dishonest and poor customer service
I saw a bag I liked online, I wanted to see it in person so went to my local store and purchased. Did not realise that I was charged a different price. When I contacted customer service, they agreed to refund me difference on price, then they changed their mind. They then said they would issue a credit note for goods to purchase online. Tried to use online and didn’t work. Contacted them twice to advise that code not working, no reply. I am now an ex Oroton customer. Shame really as I was a loyal and long time customer. Prices in store are different to online. Not sure why.
Exceptional service 5 ⭐️
Best service we received at DFO Homebush, standout service from Maria who helped us try on items we wouldn’t have thought of, then located our sizes and stayed in touch with us during the week - we went back the following week! This store has the most incredible bargains and excellent quality clothing and goods, worth the trip out just for Oroton. Met the manager Mariannel who was friendly and professional. Well done team.
Avery tan oroton cross body bag
My Avery bag was purchased on the 9th of may 2021 the buckle on the bag and only the buckle has black wear marks as if the tan has worn off I took the bag in store the assistant said colour transfer very unhelpful so I contacted oroton online twice quick response but they are not prepared to do anything my bag is leather protected and as I said only the buckle was clever enough to get colour transfer.obviously their bags only last months stay away zero care factor from the company.
Fantastic online service- fast and efficient
Ordered mid night Thursday delivered 10.30 Saturday morning. Great product and service. Got me out of trouble for my mother-in-law’s birthday present!
Perfect night out bag
Purchased on Mon evening and gorgeous bag arrived by lunchtime Wed! Very impressed with the delivery. Bag exactly as advertised
I bought this bag approx 4 years ago and have stored it correctly and have used it approx 5 times. The base of the bag has detached on one end and looks to me like bad workmanship. I have emailed customer care and they have advised that’s it too old to do anything !!!
Excellent Customer Service
I had an issue that was rectified by customer service straight away. They were extremely helpful and professional. Natalie (customer service) and Rene (in store support) were more than accomodating and are an asset to your company. It’s great to see a company having staff with amazing customer service skills!
Cairns DFO Oroton
Myself and my sister were shopping together and the sales staff Feng was just wonderful. So helpful, not intrusive and very polite. A very large range of beautiful products that end up very well priced after all discounts are applied.
Recently visited the Sydney Westfield store and had a great experience. The young lady who served me was super helpful and knew her products. Recommended.
Questions & Answers
I have a very old oroton handbag (my favourite) but the colour (reddish) has faded and showing real signs of wear (reminder it is old). I have not used it for a few years but do so want to again. Can the bag be dyed to get a nice all over colour? If so, where can I get this done or can I do it myself. I live in NZ but bought the bag from Australia. Many thanks. Paulette
Can my oroton handbag from about 20 years ago (havent been used!) be wiped/applied with leather oil that is used by leather repair shops? Is it ok to first wash the bag with soap and water?
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|Category||Physical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||General / Everyday|
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