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OSIM uLove

OSIM uLove

3.6 from 7 reviews

See the Best Massage Chairs in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
4
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1 star
2

JOSEPHINE CHAN

JOSEPHINE CHANMelbourne

  • 3 reviews
  • 2 likes

Excellent after sell service

published

Very good after sell service as both staff at Box Hill Shop and Head Office Sydney are more than happy to help.


Best massage chair on the market!

published

Best massage chair on the market! Been looking for awhile!! Really great quality massage chair. Relief my back pain for years. I use it everyday now! my parents love it as well!

Jeff

Jeffsydney

Osim chairs will break after warranty, don't buy!

published

Bought a chair 2 years ago, now it's just 1 month out of warranty and the controller stopped working. I rang them up and found out the controller will cost over $700 to replace. Can you believe this? I thought I was being punked. Now I've got a chair that I cannot control. They sell low quality product and just want to charge whatever they want for repairs. This chair cost us close to 10k, and it only lasted 2 years. What a doggy company!

JPP

JPPSydney

  • Verified purchase

OSIM breeches consumer law by not warranting their products. Do not buy their products

published

Andy C

Andy CSydney

  • 6 reviews
  • 2 likes

Your own personal masseur at home but with minor hitches of the remote control!

published

Bought Osim uLove on 28/7/17 and encountered speaker not working but only rectified about 2 months later after inspected by a technician .Controller also encountered problem on returning the seat to upright position but technician came and cleaned the dust of the controller switches and back to working order but after one month the same problem resurfaces again.Overall is a bit pricey for this chair but if you dont mind the price and those minor hitches then its a good massage chair to tune you down for a hard day work,


Alina

AlinaDarwin

Best Gift on a tired day

published

This massage chair is amazing and its the best I have on a tired drained out day. I love to sit on it and get massages. The entire unit is very comfortable and luxurious with a great foot massage combined. I feel pampered after using it. The vibration speed, rolling motion along with the recline is just fine. It is as if the uLove chair is done for me, as it massages my pain points subtly and feel refreshed after using it.

1 comment
OSIM
OSIM A.OSIM

Thank you Alina for sharing your experience :)


stefania

stefaniaCanberra

  • 3 reviews
  • 1 like

It's the best Massage Chair that i have never experience before in Australia

published

What i love the most is it looks like a luxe business class seat, and with the foot massage that is able to flipped over and hidden when not using, and it's so match with my home furniture in the living room. The best massage program are the hip and butt and neck and shoulder, which can accurately massage my pain point with 7 levels of intensity adjustment.

1 comment
OSIM
OSIM A.OSIM

Thank you Stefania for sharing your experience

Questions & Answers

Richard

Richardasked

Wow. I"ve tried the chair and loved it but after reading very negative reviews in Australia and OS re. After sales service and parts issues, it is every reason not to buy one. Would osim like to provide me with some feedback on why I should but their product?

1 answer
JOSEPHINE CHAN
JOSEPHINE CHAN

I don't know what is your worry.
I have used OSIM since 2000, the first chair last for more than 12 years, and than got a replacement one and it still with us. So far (touch wood) no problem with it so I can not comment on after sales service or parts issues.


Urvashee D.

Urvashee D.asked

length width?

No answers

No more Holdens

No more Holdensasked

I like the look of the OSIM product but am concerned at the poor post support reviews. I guess the new consumer laws around fit for purpose should resolve just post warranty issues but who wants the hassle of going to the ACC.
I do however see all the other brands listed having poor after sales service reviews as well. Actually makes me not want to spend all that money in the first place?? Does OSIM have any feedback here?

1 answer
JPP
JPP

Do not buy an OSIM product their customer support is almost non existent!! I had issues from day 1 when teh product arrived damaged and three months in had a technical issue and now two years later NOTHING has been repaired!!


Get an answer from our members and OSIM representatives

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