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Osmen Outdoor Furniture

Osmen Outdoor Furniture

3.6 from 67 reviews · View Statistics
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Reviews

2.0
4 reviews
5
(1)
4
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3
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Egg Chair Broken after only 18 months

published

We purchased a hanging egg chair from Artarmon HQ around 18 months ago. The metal ring snapped off today when my young son was sitting in it. Luckily he wasn’t hurt but I was very disappointed with the quality.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Sue P
Sue P
  • 3 reviews

Fell to pieces, overpriced, terrible customer support - do not buy!

published
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Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised

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0.0
(1,234)
Dustin
DustinGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 6 likes

Purchased Orb chair $1300 (faulty paint)

published

We purchased Osmen Orb chair, for Christmas present, and when unwrapping the paint is missing on a section of the frame & has cracks all around not very good for such an expensive chair I feel really disappointed, my wife emailed and then called the company spoke to [Name Removed] From Alexandria and was told to buy spray paint from Bunnings or that they could send us a spray can and paint it ourselves really [Name Removed]?

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Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Eric
EricSydney, NSW

Fantastic

published

Visited Castle Hill store just looking and spoke to Angie, she had fantastic knowledge and ideas, assisted with measurements and specific pricing.
After decided to purchase she kept in contact nominating delivery date, all products arrived on time and were installed, installers removed all rubbish and left no mess.
A few days latter i noticed a scrape in white paintwork on armchair, i spoke to another sales person who after sending photos organised a replacement the following week.
Angie followed up all correspondence to ensure complete satisfaction.
I cannot speak highly enough of their products, prices and professionalism.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
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