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Eclipse Umbrella. It's great!
Recently bought an Osmen Eclipse Umbrella (3.0m x 3.0m) and had it delivered and installed by Osmen. The quality of the product is second to none. As the old saying goes, you get what you pay for!
It is easy to operate and is adjustable to all angles and situations.
Strongly recommend the product
Beautifully made out door furniture
Extremely comfortable and well made stylish out door lounge setting and table. Great delivery and service. We assembled our furniture ourselves which was very easy and quick.
Customer Service was A1
We placed our order for an outdoor umbrella over the phone after we visited the store several days earlier. Angie from the Castle Hill store took my call, answered all my questions, then afterwards sent me several photo's and confirmed pricing and delivery options. Then about an hour or so later she followed it up with a phone call to ensure I had all the information I required. Later on that day I called her back and placed the order. She advised delivery date, and that I would get an SMS confirming delivery on the day. True enough, at 8a...m I got the SMS, and delivery was an hour later. The next day, the lovely Hannah called to ensure we received our purchase and were happy with the goods and the Delivery. Oh which we were delighted.... Unbelievable customer Experienced. NB: I was reluctant to place my order due to the negative comments in previous reviews. But Angie and the team at Castle Hill could not be faulted, they went above and beyond what was expected. Thanks for making this purchase a memorable experience Angie......
Just what we needed
Well made outdoor furniture with quality materials. Extension table of great use with more 4 or more guests. Great displays.
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Great products and excellent customer service
I purchased an outdoor setting - I was very impressed with the range and quality. The customer service around delivery and then checking in was excellent, I will be a repeat customer.
I am happy with my outdoor furniture. But lit was misunderstanding regarding assembling. But I spoken to a sales person and it was resolved very well. I am happy with the service.
So happy with my outdoor furniture. Good quality Everything went smoothly. Thank you for an easy transaction:) would definitely recommend
Quality outdoor lounge setting
Purchased the Alice 4pc outdoor setting from the Castle Hill store. Great explanation of product prior to purchase by sales staff. Very pleased with quality, construction, and ease of assembly. Item was delivered on the day as promised. Delivery time confirmed on the day. Pleased with the overall experience.
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