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Osmen Outdoor Furniture

Osmen Outdoor Furniture

3.6 from 93 reviews · View Statistics
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Reviews

4.1
10 reviews
5
(7)
4
(1)
3
(0)
2
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1
(2)
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Marina
MarinaSydney, NSW
  • 9 reviews
  • 4 likes

Very friendly service

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
  • Product Appearance As advertised
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Aditya
AdityaSydney, NSW

Worst Customer Service

published

Bought outdoor lounge and on delivery haven’t received full parts and one of the leg screw was not going in. Called customer service straight away and it’s been 6 days now that haven’t heard anything back from them yet.

Whenever I call they are saying the same thing that we will call you back as we are organising things.

Would never recommend anyone to buy stuff from Osmen.

Thanks
Aditya

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
  • Product Appearance As advertised
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Chet
ChetSydney, NSW

Chaotic management

published

Called up to make changes of the order but still got what I originally ordered, contacted them and was told that they didn’t have the record of my call and it might be someone who worked just for one day and the guy forgot to inform them of the changes.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
  • Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

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Extra Information

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Inge Kearney

Excellent service

by Inge Kearney on 19 Aug 2022
Very comfortable mattress and easy to make as it is not too heavy.... Read full review

SteveH

Next day delivery and very comfortable

by SteveH on 19 Aug 2022
Hard to believe that something packed so tightly could be so firm and supportive once out of the box! It feels less bulky than our previous spring mat... Read full review

Eryn

I was skeptical at first, I'm very much a spring mattress snob but I am definitely converted!

by Eryn on 19 Aug 2022
Very supportive and soft at the same time, we are sleeping longer and better as well as falling asleep easier!... Read full review

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