Our Furniture Warehouse

Ordered our lounge online from Melbourne and received the product within 4 days. Fantastic customer service and great product.
Very prompt with communication both via email and phone. Highly recommend.

Sounds like they treat you great if you are in Adelaide and go to their shop! Unfortunately for the rest of us it's not quite the same and has been nothing but stress and problems. It's very upsetting.

It turns out "in stock and ready to ship" only means that if you're in Adelaide. Anywhere else and they might ship at some point, they won't tell you when unless you contact them and beg for information.

I see all these reviews about how wonderful it is that they remove and the packing put it together for you. Well forget that if you're out o...

Our whole experience was so smooth and hassle free. Everyone from the sales staff to the delivery guys, were excellent and friendly. We wouldn’t hesitate to purchase from them again

We bought a recliner suite from Our Furniture Warehouse. The in store service was excellent, delivery prompt and the boys did a great job installing. We had a small issue with some stitching and a recliner button. OFW responded promptly and sent their upholsterer out. He was fantastic and completed the repairs swiftly and to a high standard. After purchase service was brilliant. Our lounge is so comfortable and looks great. Highly recommend OFW.

My lounge has finally arrived and I am so happy! From start to finish I have had a fantastic experience with Our Furniture Warehouse and would happily go back for anything else I need.
The staff in store were friendly and helpful and kept me updated after sale for delivery details.
The delivery team were super efficient and took great care.
My lounge is super comfy and fits in perfectly in my lounge.

The store is well layed out and the staff aren't pushy like others. Everyone is more than happy to help with any needs and ordering.

The products were great, the prices fantastic, what furniture we recieved was delivered and assembled, all rubish removed. This is where the problems start, not all the furniture arrived, when we chased it up they apologised, said the rest would be three weeks away, three weeks later rang again, "sorry it's three weeks away", no communication from them, commented on their Facebook page and they deleted it, maybe they should try communicating with their customers instead of censoring them

I love shopping at our furniture warehouse. These staffs are so friendly. I have really good experience with Phil. He is so amazing. I had some issues with my orders. My dinning sets order are too big for my dinning room so I need to exchange to another set. Phil tried to help me solve this! I definitely recommend my friends.

The store was easy to get around
The staff were very helpful without any pressure to purchase
The item that we purchased is proving to be the correct choice for us
The team that delivered it to us were excellent
Our purchase was; The BONDI 3 seater + 2 recliners in Premium charcoal rhino suede

Excellent service - really helpful staff and the manager was very helpful to a minor issue we had. I would definitely and have already recommended to anyone looking to purchase furniture from this business

We drove all the way from down south to up North in Gepps Cross to check out their beautiful furnitures. Upon comparing with other stores, OFW is the best in Quality and Price! Plus the sales staff are very helpful.
Delivery staff are Awesome, big thanks to Simon and Ben who drove all the way down south from North to here in Morphett Vale just to deliver our dining set! They are Fantastic, gave me the instructions how to keep the dining table sturdy, and asked me if the set up and position of the set is spot on. Very kind and genuinely helpful....

We purchased 5 pieces of Paris furniture after having an awful experience at another shop (who I won't shame as their service has been fine previously)

The salesperson was in no way pushy, we walked around the shop without the feeling of being watched even though there were only 2 customers in store. Once we had found the items we wanted, the best price was provided and we even left to see what was available at a few other retailers in the complex. The Paris items themselves were of a much higher quality than some virtually similar products av...

Great customer service from the moment we stepped foot into the store. Very satisfied with the range of products in store and on display. Found exactly what we were hoping to find. The whole process was easy and the delivery service was exceptional. Highly recommend!

The whole process was made easy from ordering to delivery. Even better was the two day wait instead of 8-9weeks as it’s made right here. Gepps Cross get out there!

Great service through the whole process. Ordered our lounge after great in store service. We had a prolonged layby period while we completed some work on our newly built home and they were very patient with us. Delivered quickly once we were ready and had great communication with the delivery guy to country SA. We will be buying another 2 lounges from them soon and would highly recommend them to everyone!