WORST CUSTOMER SERVICE EVER!!! WILL NOT BE BACK AS A CUSTOMER.
I purchased Dr Air Compressor online on 22nd October,2018. 2 days later I recieved an email stating that if I buy a Dr Air Compressor I will recieve a tyre gauge and bypass controller for free. The email was dated 24/10/18.
I rang the store inquiring about this deal and spoke to Dave, a sales assistant.He said he would ask his manager. Being on hold for 5 minutes, he returned and said the manager could meet me half way and sell me the "Freebies" for $30. I asked to speak to the manager and Dave's reply was that his manager does not take calls....
- Verified customer
Like other poster I ordered and paid for goods and was then contacted to call a 1300 number to confirm order or goods would not be shipped. After trying 6 times over 2 days I called a mobile no. contained in an email and was told that if they were busy the phone would ring out and they do not get notification of my call. In the meantime they are sat on my money. I’ve requested a refund which I have been told will be actioned today. Time will tell but no further interest in ordering from this company
- Verified customer
Deliberately wasting my time and lied to
Bought a Maxxair fan. 500+ dollars disappears from the card instantly. Wait. Two weeks. Nothing. Call up and was told a blatant lie of the following " yeah ah we haven't sent out your item because you are a new customer and we are worried about fraud and we just need to double check your details".
Me: I'm fraudulent?! You take my money two weeks ago without any correspondence.
Outback: I'll express post it for you
Three weeks later
Still no fan. Call up again and was told that their supplier has a back order, and it will be in tomorrow.
Me: refund me immediately and I'll take my business to somewhere not run by monkeys
Yet to see refund.
- Verified customer
"Brilliant product, well made. All instructions were in perfect english. Came with template and all fittings. TJM didn't have any problems installing the snorkel, considering they don't like to install products bought off eBay. Usually inferior cheap products with no templates or templates that don't align correctly! No hassles,Delivered promptly.."
nissan patrol bash plate
it is hard to believe the quality for the price of this item ..fitted to patrol without any mucking around ...good product for price ...big 4x4 trip coming will test it ..delivery and communication smack on ..will purchase from this company again without any hesitation..
Questions & Answers
Hi, could you please give me an eta on my Order #N226149. I have tried to message through the messaging system on your website. But had no response.
Scott B.Outback Equipment
Our apologies about the messaging system.
I've passed your enquiry on to our customer service team and I believe someone will be in touch with you shortly.
Interested in towing mirrors for my Isuzu D-max ,any reviews? thanks
I tow with a Mazda BT50 and my van is 2.5m wide. Initially I purchased the Milenco removable tow mirrors they were ok but not legal because you need to see down along the side of your van to be legal, and they shake and a pain to take on and off. I then purchased the quality Clearview towing mirrors, they are fantastic not that hard to install, they replace your original mirrors and don’t shake they are adjustable electronically and extend out so you can clearly see down the side of your van and clearly see trucks approaching etc. A tip - you can go onto Clearview website and purchase pre loved mirrors to suite your model much cheaper, which is what I did. You just need to check the website everyday they sell quick.
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