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Oxford

Oxford

2.7 from 77 reviews

Reviews

1.0

7 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(7)
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Poor Customer Service - Never Buy Online

published
Customer Service
Product Quality
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Store Locationonline
Marco

MarcoGreater Melbourne (Inner), VIC

  • Verified customer

Poor quality, poor refunds policy, poor customer service

published
Customer Service
Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Store LocationOnline

No response on requested return for over a week

published

I ordered a mens XL jacket, its more like a childs size, not even a mens medium.

No response to three emails about returning. Shipped directly from China.

Dont buy anything from this company.

Customer Service
Product Quality
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
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Veronica

VeronicaCanberra Central 2601, ACT

Shirt shrank and shop refused to take it back

published
Customer Service
Product Quality
Return Claim MadeYes
Sizing True to size
Store LocationBelconnen mall

Great design- bad quality- worst customer service

published
Customer Service
Product Quality
Return Claim MadeYes
Treena H.

Treena H.Metropolitan Adelaide, SA

Buyer beware of fabric flaws

published
Customer Service
Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Store LocationOxford Burnside Village
1 comment
Treena H.
Treena H.

An update ,the Oxford manager Dan kindly has gone above and beyond to come to a successful agreement regarding the suit issue.

Michael

Michael

  • 2 reviews
  • 1 like

Wont be back

published

Purchased a few items online and found the shoes didnt fit. Took back to my local store and was told they didnt accept refunds and werent able to even give me store credit because a manager wasnt present. Won't be back.

Product Quality
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
See all Oxford reviews

Questions & Answers

Jo.M

Jo.Masked

How does Oxford Rate in the Ethical Clothing review since a grade of F in 2017?
Have you examined your manufacturing practices in terms of social & environmental outcomes?
My family refuse to wear your clothes until your rating changes.
Please advise.

No answers

Get an answer from our members

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