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Oxford

Oxford

2.7 from 77 reviews

Reviews

3.3

15 reviews
5
(8)
4
(0)
3
(1)
2
(1)
1
(5)
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Reviewer Photos & Videos

Roger

RogerBelconnen 2617, ACT

  • 2 reviews

Great clothing

published

I love this store. They often have great online deals which are worth looking out for. I have bought most of my business attire from them and think they are top quality. I cant believe there are so many negative reviews here, but i have never had to return anything ans a lotnof the problems seem to be with returns

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Alena

AlenaGreater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Very satisfied

published

I had 2 deliveries from them, bought 3 items. Absolutely happy with everything.
Exceptional quality of clothes, fits true to size. Comfortable to wear and stylish, high quality fabrics. Quick delivery.

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationOxford online store

Poor Customer Service - Never Buy Online

published
Customer Service
Product Quality
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Store Locationonline
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BW36

BW36

  • 7 reviews

Great work clothes but must improve on the returns process

published

Really good work clothes, great specials, I’m really happy with the quality of the clothing. However, for the first time I sent a return back which I had to pay for, did not hear back from the store for 2 weeks, had to follow up and had to provide a receipt and tracking confirmation before I got the refund. This process needs to be improved to be much more efficient and easier for the customer.

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance As advertised
Cas Sgar

Cas SgarAdelaide

  • 4 reviews
  • 1 like

Linen blend skirt shrunk after 1st wash

published

Bought a size 8 skirt online however after the first wash it shrunk to the point the lining showed whilst wearing it. I took it to a dressmaker to hem the lining. Wore it again, washed it and the same issue as if the lining collapses and no matter how much I try to carefully iron the outer linen fabric, inside out with a cloth so as not to damage it, the skirt is unwearable. Very disappointed with the quality and would not purchase again from Oxford.

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised

Quick shipping, great Jacket!

published

I ordered the Rizzo leather Jacket size 12 online, it was on special.
Fast shipping!!
Good quality product, fit perfectly!
My dream black jacket.
I’m a very happy customer!!
Thank you guys for prompt service.

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Marco

MarcoGreater Melbourne (Inner), VIC

  • Verified customer

Poor quality, poor refunds policy, poor customer service

published
Customer Service
Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Store LocationOnline
  • Verified customer

Customer Service non responsive

published

My coat arrived on Dec 2 and it was too small. I need to exchange it for a larger size and emailed Customer Service on Dec 3rd and have not heard back, other than an automated email saying a ticket has been opened. It's now Dec 10 and still no response.

Customer Service
Product Quality
Sizing Slightly small
Product Appearance As advertised
Store LocationOnline
Nina

NinaSydney, NSW

Great design, make and quality

published
Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationOnline, Broadway Sydney
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Joe

JoeSydney, NSW

  • 2 reviews
  • 4 likes
  • Verified customer

Great Quality, Great Service, Great Online Experience

published

I don't write reviews often, but I wanted to praise Oxford today! I frequently shop at a variety of the usual few retailers out there and lately I have been feeling disappointed with the quality of clothing and overall service that I have received, both in the shops and online. Oxford has consistently provided me with an excellent product, price and service. The quality of the products I have bought to date have been excellent and when I have purchased online I have received exceptional customer service. I had no problem returning a product when I bought the wrong size and I will definitely continue to shop at Oxford. A perfect retail experience!

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationSydney
Rose

RoseSydney, NSW

  • Verified customer

Fantastic Quality and Design

published

I like to shop! The best money I have spent this season was on a fantastic coat from Oxford, which was extremely warm, classy and a perfect fit. I also bought a cashmere pullover and a few knits, which I love and they are of exceptional quality! I have had absolutely no problem with shrinking, as I always follow the washing instructions on every garment that I buy. The service I received from Bondi Junction was above and beyond what I expected. Keep up the good work Oxford! Impressive quality, product and service! I'll be back soon!

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationBondi Junction
Nick

NickNorth Western Region, NSW

Oxford Montreal riding jacket and pants

published

Excellent fit high quality and has a lot of features on both items. Best part is that they are very affordable. I would definitely buy these again. Thanks for a great product

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
baypatch

baypatch

  • 2 reviews
  • 5 likes
  • Verified customer

Great Experience

published
Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationBondi Junction
Treena H.

Treena H.Metropolitan Adelaide, SA

Buyer beware of fabric flaws

published
Customer Service
Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Store LocationOxford Burnside Village
1 comment
Treena H.
Treena H.

An update ,the Oxford manager Dan kindly has gone above and beyond to come to a successful agreement regarding the suit issue.

Andres

AndresSydney, NSW

  • 6 reviews
  • 7 likes

If you can spend a bit more, skip it!

published

There are SOME good items... but generally speaking it is a cheap, no quality great design concept. if you are looking for quality, don look here.

I've bought many items from them, suits tend to be OK, leather jacket was good value for many but all the rest was more or less disposable fashion.

Customer Service
Product Quality
Sizing True to size
Product Appearance As advertised
Store LocationWynnyard Sydney.
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Questions & Answers

Jo.M

Jo.Masked

How does Oxford Rate in the Ethical Clothing review since a grade of F in 2017?
Have you examined your manufacturing practices in terms of social & environmental outcomes?
My family refuse to wear your clothes until your rating changes.
Please advise.

No answers

Get an answer from our members

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