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Oz Design Furniture NSW, Auburn

Oz Design Furniture NSW, Auburn

4.1 from 121 reviews · View Statistics

Reviews

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Chris

Chris

  • 2 reviews

Great experience

published

Very happy with the products we bought (Hamptons style furniture) but the real drawcard were the staff and the level of service. Just superb. We had a complicated delivery schedule due to renovations and they could not have been more helpful. Also love the deliver, set up and take away the detritus service. Really excellent.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Lorrainew

LorrainewSydney, NSW

Perfect table

published

The store was accessible an the staff were excellent. They advised and offered help. The table I purchased is just ideal for my purposes and of a better quality and design than I expected for the price. I had to get help to assemble as was heavier than expected.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

Service was second to none. Staff helpful and friendly

published

Store is crowded and hard to get around a lot of furtniture
Big range of products
Happy with the furniture
No assembly required

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

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Ishu

IshuSydney, NSW

Not happy

published

I brought product one I got but unprofessionally install and break my homes tiles and other product Iam waiting for more then 6 months. I always contact them and they said next week but never receive any call. Even store don’t know about there delivery team. I’m not happy with there service. I never go back and I suggest don’t go.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationAuburn
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MaheswariB

MaheswariBSydney, NSW

Perfect

published

We loved to shop in oz design in auburn and the customer support was simply awesome. We will choose oz design next time

Customer Service
Store LocationAuburn

The reviewer stated that an incentive was offered for this review

Ibrahim Bazzi

Ibrahim BazziNew South Wales

Great service and staff

published

Amazing Proudcut great design,
prices are also great easy to Assemble luxury look fashionable I would for sure buy again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationAuburn
See all answers

Review collected in partnership with OZ Design Furniture

WendyB

WendyBSydney, NSW

  • 3 reviews

Reclining comfort

published

Staff at Auburn and delivery guys were very helpful. I chose a reclining 3 seat sofa from the Chicago range in Grey (love the colour). The sofa is very firm and supportive which is what I was after. The reclining position is so comfortable. I think the sofa will soften a little with more use. It looks very sleek for a recliner.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

Trishb

TrishbSydney, NSW

Good sturdy ottoman, goes well with our other furniture, doubles up as additional seating and a coffee table

published

The OZ design staff at Auburn were friendly patient and helpful, particularly when I changed my order. Well done Ozdesign!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn
See all answers

Review collected in partnership with OZ Design Furniture

Megan

MeganSydney, NSW

Perfect! Stylish and comfortable

published

Store staff and delivery service was excellent and the guys had the couch assembled and functioning in very quick time.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

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Lee

LeeSydney, NSW

  • 2 reviews

I'm in love!

published

I absolutely love our dinning suit! I can't stop looking at it. It is even more beautiful than I imagined it would be. The Victorian Ash table top is a feature now in our home. The quality is outstanding. It completes our entertaining space.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

Bonnie

BonnieSydney, NSW

Professional service,

published

Easy to find product that I want as it show on the advertised . I am happy with the price I paid . great customer service. The staff at Auburn was very friendly and helpful.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn
See all answers

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Great customer service

published

Great service Charlene was amazing.
Knew her stock so well.
Nothing was a problem.
Store was a good layout easy to walk around and find furniture.
Nice selection of furniture.
So happy with my purchases

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn
See all answers

Review collected in partnership with OZ Design Furniture

Love it it looks perfect the girl that served us was excellent

published

We were served by a lady called Charlene She was very helpful with everything that we asked for in regards to what we needed our order to be sent to us the delivery everything was just too easy for her I would recommend anybody to go to Auburn and be served by her it was an amazing experience and we love the furniture And we travelled from Penrith to go there

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn nsw
See all answers

Love my new buffet, such a statement piece in my house !

published

My buffet is amazing quality ! Solid wood beautiful design, couldn’t find anything similar in any other store very unique. The staff at auburn were very helpful in helping me decide what colour to go with

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn
See all answers

Review collected in partnership with OZ Design Furniture

Very happy

published

I was able to buy the dining table chairs and armchair during a sale so the price was great. Frequent updates on delivery by phone which was very much appreciated, as I was informed my delivery would be delayed by a lot due to Covid 19. In the end the delay was not so great and I was happy delivery could occur on a Saturday. All went very smoothly and I am enjoying my new furniture. Thanks to all the staff for their good service and communication.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn
See all answers
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Laura E

Laura E

  • 2 reviews

In love with our new couch!

published

The staff at DFO Oz Design Furniture were very efficient in helping us choose, order and deliver our new couch. It's super comfy and suits our new apartment so well.

Very happy with the customer service we received and the quality of the couch.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationDFO Auburn
See all answers

Review collected in partnership with OZ Design Furniture

Sudhir

SudhirSydney, NSW

Got damaged piece for full price

published

Please don't buy furniture from OZ design. I bought bunting live edge dinning table from OZ design. After a month i realized that the both sides of the dinning table has slight damages. When i raised this issue, they are saying its live edge, so you can expect this. Live edge doesn't mean damaged/sharp edge. Horrible service. Stay away from them.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceNot as advertised
Store LocationAuburn
See all answers

Helpful and great customer service!

published

What a great store with quality furniture and decor, extremely pleased with the chaise, Charlane was extremely helpful and provided a great customer service experience from start to finish. I would recommend this store anyone shopping for furniture

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

amir ali E.

amir ali E.Sydney, NSW

Awesome Customer Care team

published

There was an issue with the dinning chairs we bought from the store. The customer care team was extremely helpful and organised the replacement as quickly as possible. The whole experience was very smooth and straightforward. They quickly replied our emails and showed genuine care and understanding of the situation. Delivery service was also very good and professional. Everything was arranged in advance and executed on time with no stress.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationAuburn, NSW
See all answers

Review collected in partnership with OZ Design Furniture

Beautiful furniture and the service was great!

published

The girl who helped us in placing the order has really great customer service skills. She helped us by calling the manufacturer and adjusted the size according to our needs.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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