High quality products and service including the delivery. Easy to setup sofa. The shop is clean as well, great pricing!

Chanelle was absolutely friendly, very knowledgeable, knew her job very very well. Delivery was g8. Drivers very professional and didn't muck around delivering goods and very polite. One of your drivers kept calling Stan Sir, Stan told him no need to.

Honestly great service.

Only issue is my name was spelled incorrectly and my address was wrong despite multiple clarifications. Warehouse corrected that pretty easily.

Buying from Ozdesign was such an easy experience - we purchased couches and were given a time frame that they were actually able to live up to. Everyone was so helpful from purchase to delivery.
The store itself can be a little difficult to look through as there is so much on offer and everything seems to be a little on top of each other. But nevertheless, we were able to find a product we liked.

Great looking table and arrived on time but to put it together with absolutely no screws, Allen key etc is utterly ridiculous

No store had a buffet anything like this. The colour & size was perfect for our room. Sturdy furniture. Friendly staff.
Worth waiting 5 months for delivery.

The store provided a range of choices and helpful staff to answer our questions. The delivery staff were very helpful and excellent in delivering our new lounge.

We like ozdezine style furniture and it deserve 5 star for that from us but we happen to be around Auburn megamal and thought to order a Hampton coffee table from that branch. The customer service (the Indian background lady) was shockingly rude and selfish. We were surprised by that kind of behavior. The service at the warehouse was great. The coffee table was arrived with a crack and paint marks, we were told to hold on with what we have until the new one is replaced. It took three month but procedure was smooth.

The products was not available. So we have to wait for nearly 2 months. The quality is good. I dont have to assemble the furniture myself. However i have to unpack the package myself. The sales person didnt tell me my delivery option wasnt including unpack the products. I am not impressed about not telling me the options of delivery.

I noticed there is existing damage at the back of the cabinet. Very notifiable. Try to contact the store but no further action been made.

We were satisfied with the store personnel, and we're happy with the goods.
However, the delivery date was postponed a couple of times and we ended receiving the goods almost 6 months after the order was placed.
Further, your delivery men were rather uncooperative - lacking in customer service.

Store was easy to walk around to find what you were after.
A wide range of products and styles.
Nice quality, exactly what I was looking for.
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Fabulous service from the team at Auburn.
Delivery was quick, on time and the product was perfect! I’ll be back for more

We purchased an armchair from the Auburn store. It is a beautiful piece and extremely comfy. We have a newborn baby and needed the chair as soon as possible for the nursery. The staff member helped us get the chair the same day. She was so helpful and very understanding of our situation. We are so grateful and thank her for going above and beyond for us and our newborn baby. Thank you! We highly recommend this store.

The chair caught my eye when we were visiting the store on a Saturday. Went back the following day to buy it...best thing we ever did !!