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Oz Design Furniture NSW, Belrose

Oz Design Furniture NSW, Belrose

4.0 from 122 reviews · View Statistics
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Listing monitored by OZ Design Furniture

Reviews

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  • Product Quality
    2.5 (2)
  • Return Claim MadeYes (3) · No
  • Warranty Claim MadeYes (1) · No (2)
  • Product Appearance As advertised (2) · Not as advertised (0)
  • Customer Service
    1.0 (3)
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Pepe L.
Pepe L.Sydney, NSW
  • 3 reviews
  • 2 likes

Garbage they display beautiful quality and then deliver faulty horrible stuff

published

Bought a desk which had impeccable finish in store
It arrived with cracks in the wood the legs wobbled the whole thing just didn’t fit
And it came pretty much assembled except for the legs that just screw in
Anyway after months and changing it 3 times they told me they wouldn’t send me another one because I woul never be conformed
It always came faulty , cracked desktop
Drawers not closing due to poor workmanship
I took them to court and the representative said “we come here all the time and win”
They forced oz design to send me another desk which came better but not as good as what they display
Con artists is the best way to describe them
Beware
Don’t shop there

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeYes
  • Product Appearance As advertised
  • Store LocationBelrose
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neiloa
neiloaSydney, NSW
  • 2 reviews
  • 4 likes

Oz Designs Leather Sofa - Worst Furniture Decision I've Ever Made

published
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeNo
  • Product Appearance As advertised
  • Store Locationbelrose
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Graham. L
Graham. LSydney, NSW

Lovely furniture. Terrible customer care.

published

I requested the swap of brand new table for a larger one and offered to pay a penalty. I was dismissed out of hand. Will never shop with you again.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeNo
  • Store LocationBelrose NSW
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Questions & Answers

Sylvia
Sylviaasked
NSW, Belrose

Why does the Store Manager continue to deceive and lie to customers? I am astounded that she is still in this role. A clear case of promoting people well beyond their capabilities. I would like feedback from the staff? How are you coping with incompetent management?

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Oz Design Furniture NSW, Belrose

Details

Compare all 42 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 42 OZ Design Furniture
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