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Oz Design Furniture NSW, Belrose

Oz Design Furniture NSW, Belrose (page 2 of 2)

4.1 from 114 reviews · View Statistics
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Jenniferk
JenniferkSydney, NSW

Armchairs

published

We bought 2 armchairs - could customise the fabrics including one material for the seat and one for the outside. Great quality and really comfy! Store assistant was really helpful! Love them!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

John S
John SSydney, NSW
  • 7 reviews

GREAT PRODUCT AND GREAT SERVICE!

published

Not only is this store my come back store everytime, I enjoy shopping there because of the level of service I receive each time. During this challenging time with skeleton staff and delayed deliveries, the staff at Belrose always do their best to give you the correct information, after all every business now is at the mercy of Covid-19. Container delays are happening all over the world, let's all be patient and smile!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose

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Kaye
KayeSydney, NSW

Love my dining table and chairs

published

I’m delighted with my dining table and chairs. Lurece and staff, were very helpful and professional and the delivery guys were excellent. No mess and they took away all the packaging.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose, NSW
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Review collected in partnership with OZ Design Furniture

Michelle
MichelleSydney, NSW

Great Service

published

We are so happy with the beautiful lounges we purchased. The service in store was fabulous. Lurece, who looked after me was professional, knowledgeable and delightful to deal with. It was fabulous to receive our lounges 2 days after we ordered them. Delivery was seamless. We’ll definitely purchase from Oz Design in the future.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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NickyH
NickyHSydney, NSW
  • 2 reviews
  • 4 likes

Excellent customer service

published

Love my new bar cart, came assembled ready to go. The Oz Design staff we’re so helpful in assisting me to style it while in-store. Good product knowledge and friendly staff

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Love my new chairs

published

Had seen on Instagram the Martini chairs and managed to get the last two from a delivery shipment that was to arrive in the next month. Chairs arrived more or less when said, are exactly as described, comfortable and priced well. Staff were helpful in getting them to my car. Whilst collecting the chairs, I fell in love with everything that Oz Design has! Great store.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Lana
LanaSydney, NSW
  • 12 reviews
  • 3 likes

Good variety of quality furniture and homewares.

published

The store is well set out. After trepsing around all the furniture stores in the centre, I managed to find 2 occasional chairs that in my opinion were well made, good quality at a great price. The staff were very helpful and followed up on my request to see fabric options in other colours that weren't available in store.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Product is good service was poor

published

I ordered clear legs but got chocolate instead, did not get a message to say that my order had arrived and had to struggle with a trolley to my car. Crap service!

Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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Karenb
Karenb
  • 2 reviews
  • 1 like

Above and beyond

published

My experience at Belrose was excellent ! The sales assistant secured all the items I required and even drove out to another store to collect an item to complete my order. This is the best service I could ask for !

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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All round good experience

published

Great range, helpful staff. Generally goods are available quickly. I was given the choice to take the floor stock straight away. On other occasions it had to be ordered in and that took weeks.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

RowenaT
RowenaTSydney, NSW
  • 4 reviews

Not as i remembered

published

Store experience was great. Good range of products to try and staff were friendly and helpful.
I requested a delay on delivery, which was easily accommodated, however am not sure the colour of the couch is what i had ordered.
Delivery was swift and easy.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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Tim
TimForestville
  • 2 reviews

Wonderful customer service; great quality products; well priced

published

The store location had ample parking. The products were well displayed and easy to browse. The staff were helpful but not pushy. The product was delivered on time, assembled and the rubbish was removed.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Moz100
Moz100Sydney, NSW
  • 7 reviews
  • 4 likes

Friendly expert advice and service

published

The staff were very informed and assisted us in selecting our furniture. They have a large range of contemporary furniture selections. Their Belrose shop is a convenient location. Delivery guys turned up when they said they would and delivered upstairs.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose

Lovely table and chairs, and single chair with footrest. Great quality

published

Store staff were helpful
Small hiccup with pick up, however as I rang 2 days ahead to check it was in (it wasn’t) they ensured an extra delivery was made so it was there on the day.
Dining table easy to assemble. Single chair and footrest a lot more challenging...

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Kimi
KimiSydney, NSW
  • 6 reviews
  • 4 likes

Beautiful Bookcase

published

So happy with my new bookcase! Well made, arrived on time and delivery seamless.
So many wonderful items to choose from and good quality furniture.
It was a pleasure to do business with you!!!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose NSW
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Love my new Sofas

published

After a longer wait than first indicated our sofas finally arrived in perfect condition. Staff at Belrose were very helpful and apologetic for the delay but it would have been better customer service if communication with me during the delay had been from the store and not me chasing up.
I am happy to report though Maria has gone out of her way to make up for this so I am a very satisfied customer and love my new sofas.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Pepe
PepeSydney, NSW

One product in store inferior delivered

published
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Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOz design
morton09
morton09Sydney, NSW
  • 5 reviews

Good quality product, well priced but room for improvement.

published

Range a bit limited, purchased 2 leather recliners, nobody mentioned had to spend an hour playing Ikea engineer. Our last purchase here over 6 k came complete so was expecting same.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Timur
TimurSydney, NSW
  • 2 reviews

Professional and timely

published

Very professional service, non-intrusive. Delivery within couple of days (unlike other stores). Purchased natural leather couch was produced in Australia and of high quality. I was given a choices when it should be delivered. On the day - I got SMS with the time. 30 minutes before the delivery time - I got verification call that somebody at the delivery address. Very happy. Thank you.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose Supacenter, Oz Design Furniture
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

clarke
clarkeSydney, NSW
  • 3 reviews

Great customer service

published

Fabulous customer service from the team at Belrose. Very helpful with fabric choices, follow up and generally very pleasant to deal with especially in the delivery of the sofa lounge. We are very happy with the product which is very comfortable.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

JL10
JL10AU
  • 2 reviews

Great customer service

published

The staff at Belrose went out of their way to organize delivery of our lounges to our holiday home which wasn't in the local area. Even tho delivery was normally only a Tuesday to our suburb, they made allowance for the fact that we could only be there on a weekend and our lovely new lounges were delivered on a Saturday.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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