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Oz Design Furniture NSW, Belrose

Oz Design Furniture NSW, Belrose

4.1 from 114 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
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JillC
JillCSydney, NSW
  • 2 reviews

We all love our new lounge

published

A good range of Australian made products and the quality is good. However, the delivery people just left the lounge standing upright on the arms, which wasn’t particularly safe and I was on my own and I couldn’t get it set up. Also the plastic covering wasn’t taken away. Otherwise extremely happy.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
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Review collected in partnership with OZ Design Furniture

Excellent except....one thing

published

Helpful, polite staff, attractive store/display.
Problem - Belize cabinet (timber) has a foul/offensive smell I cannot eliminate. Cannot keep it in the house. Any suggestions or can I return it.

Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOz Design Belrose Super Centre
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)

So happy with our choice

published

Disappointed with options for some buffets to not have doors reversed but over the moon that our final choice was able to be made with 4 doors. The colour of buffet and coffee table works perfectly in our home

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose NSW
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Review collected in partnership with OZ Design Furniture

Beautiful Timber Table

published

Beautiful Abbey Table with timber legs. Its stunning in our home and very happy with the purchase. A slight hiccup with the delivery and it not being assembled but the Manager of the Belrose store was very quick to react and come up with a solution to rectify the problem. Very happy with our purchase and would recommend the quality of the furniture.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose Supacentre
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Review collected in partnership with OZ Design Furniture

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Love my new chairs

published

Had seen on Instagram the Martini chairs and managed to get the last two from a delivery shipment that was to arrive in the next month. Chairs arrived more or less when said, are exactly as described, comfortable and priced well. Staff were helpful in getting them to my car. Whilst collecting the chairs, I fell in love with everything that Oz Design has! Great store.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
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Review collected in partnership with OZ Design Furniture

Lana
LanaSydney, NSW
  • 13 reviews
  • 3 likes

Good variety of quality furniture and homewares.

published

The store is well set out. After trepsing around all the furniture stores in the centre, I managed to find 2 occasional chairs that in my opinion were well made, good quality at a great price. The staff were very helpful and followed up on my request to see fabric options in other colours that weren't available in store.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
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Review collected in partnership with OZ Design Furniture

All round good experience

published

Great range, helpful staff. Generally goods are available quickly. I was given the choice to take the floor stock straight away. On other occasions it had to be ordered in and that took weeks.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
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Review collected in partnership with OZ Design Furniture

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RowenaT
RowenaTSydney, NSW
  • 4 reviews

Not as i remembered

published

Store experience was great. Good range of products to try and staff were friendly and helpful.
I requested a delay on delivery, which was easily accommodated, however am not sure the colour of the couch is what i had ordered.
Delivery was swift and easy.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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0.0
(1,234)

Love my new Sofas

published

After a longer wait than first indicated our sofas finally arrived in perfect condition. Staff at Belrose were very helpful and apologetic for the delay but it would have been better customer service if communication with me during the delay had been from the store and not me chasing up.
I am happy to report though Maria has gone out of her way to make up for this so I am a very satisfied customer and love my new sofas.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Pepe
PepeSydney, NSW

One product in store inferior delivered

published
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Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOz design
clarke
clarkeSydney, NSW
  • 3 reviews

Great customer service

published

Fabulous customer service from the team at Belrose. Very helpful with fabric choices, follow up and generally very pleasant to deal with especially in the delivery of the sofa lounge. We are very happy with the product which is very comfortable.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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0.0
(1,234)
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Questions & Answers

Sylvia
Sylviaasked
NSW, Belrose

Why does the Store Manager continue to deceive and lie to customers? I am astounded that she is still in this role. A clear case of promoting people well beyond their capabilities. I would like feedback from the staff? How are you coping with incompetent management?

No answers
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Oz Design Furniture NSW, Belrose

Details

Compare all 40 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 40 OZ Design Furniture
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