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Oz Design Furniture NSW, Belrose

Oz Design Furniture NSW, Belrose

4.1 from 112 reviews · View Statistics
Listing monitored by OZ Design Furniture

Reviews

  • Product Quality
    4.5 (21)
  • Return Claim MadeYes (0) · No (23)
  • Warranty Claim MadeYes (0) · No (23)
  • Product Appearance As advertised (10) · Not as advertised (5)
  • Customer Service
    4.3 (20)
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Rose of Newport
Rose of NewportSydney, NSW

Stylish bookshelf for a small space, a perfect fit!

published

It was easy to navigate around the store and see what was available. Staff were friendly and helpful and set clear expectations on availability. I was kept up to date with expected delivery times and the product arrived on the due date. Delivery staff went out of their way to help me remove packaging and put the item in place. We love it

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Lisap
LisapSydney, NSW

Great Furniture

published

We bought our tables and chairs and they are fantastic. We did have to wait a long time for the table but definitely worth it. Customer Service in store was fantastic

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Patriciab
PatriciabSydney, NSW

table fits well with other furniture in the room

published

You were the only store where i could find the particular table i needed in shape size and colour the range of your other products was good. i would be happy to return to that store if i needed anything else.
i was not able to assemble table myself and paid for that in my delivery cost the men were polite and efficient.

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JillC
JillCSydney, NSW
  • 2 reviews

We all love our new lounge

published

A good range of Australian made products and the quality is good. However, the delivery people just left the lounge standing upright on the arms, which wasn’t particularly safe and I was on my own and I couldn’t get it set up. Also the plastic covering wasn’t taken away. Otherwise extremely happy.

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Excellent except....one thing

published

Helpful, polite staff, attractive store/display.
Problem - Belize cabinet (timber) has a foul/offensive smell I cannot eliminate. Cannot keep it in the house. Any suggestions or can I return it.

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Danielk
DanielkSydney, NSW
  • 2 reviews

Love our dining table

published

Easy to see what tables attracted our attention. Sales assistant was very knowledgeable on timbers and leg options. Delivery team was excellent re assembly as ours is a heavy table.

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So happy with our choice

published

Disappointed with options for some buffets to not have doors reversed but over the moon that our final choice was able to be made with 4 doors. The colour of buffet and coffee table works perfectly in our home

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Beautiful Timber Table

published

Beautiful Abbey Table with timber legs. Its stunning in our home and very happy with the purchase. A slight hiccup with the delivery and it not being assembled but the Manager of the Belrose store was very quick to react and come up with a solution to rectify the problem. Very happy with our purchase and would recommend the quality of the furniture.

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Susanw
SusanwSydney, NSW

New sofa bed looks good

published

I was a little disappointed in the 4 months delivery when 6 weeks was quoted.
I am pleased with my choice it is a very solid and heavy piece of furniture ( immovable).

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Yvonne
YvonneSydney, NSW

I love my new floor rug, it looks great in my loungeroom

published

Very easy to shop in store
Very satisfied with the rugs on offer at Belrose
I love the quality of the rug it will last me for years
Delivery driver had a problem on the day so a staff member delivered the
rug herself - very good service

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Glenyst
GlenystSydney, NSW

Packaging

published

We were advised in store incorrect packaging dimensions so we paid for delivery based on that information. We received 2 packages when delivered which we could have picked up ourselves and saved delivery fee

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Debbie
DebbieSydney, NSW
  • 2 reviews

Very happy

published

We found what we wanted very quickly. Also the fact the product is manufactured in Australia was an important issue. Staff were available & helpful. Subsequently we experienced a slight hitch with the order but it was handled & resolved without any further problems.

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Love my new chairs

published

Had seen on Instagram the Martini chairs and managed to get the last two from a delivery shipment that was to arrive in the next month. Chairs arrived more or less when said, are exactly as described, comfortable and priced well. Staff were helpful in getting them to my car. Whilst collecting the chairs, I fell in love with everything that Oz Design has! Great store.

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Lana
LanaSydney, NSW
  • 12 reviews
  • 3 likes

Good variety of quality furniture and homewares.

published

The store is well set out. After trepsing around all the furniture stores in the centre, I managed to find 2 occasional chairs that in my opinion were well made, good quality at a great price. The staff were very helpful and followed up on my request to see fabric options in other colours that weren't available in store.

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0.0
(1,234)

All round good experience

published

Great range, helpful staff. Generally goods are available quickly. I was given the choice to take the floor stock straight away. On other occasions it had to be ordered in and that took weeks.

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Questions & Answers

Sylvia
Sylviaasked
NSW, Belrose

Why does the Store Manager continue to deceive and lie to customers? I am astounded that she is still in this role. A clear case of promoting people well beyond their capabilities. I would like feedback from the staff? How are you coping with incompetent management?

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Oz Design Furniture NSW, Belrose

Details

Compare all 40 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 40 OZ Design Furniture
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