1 photo
Oz Design Furniture NSW, Belrose

Oz Design Furniture NSW, Belrose

4.0 from 115 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by OZ Design Furniture

Reviews

  • Product Quality
    4.3 (26)
  • Return Claim MadeYes (0) · No (28)
  • Warranty Claim MadeYes (1) · No (27)
  • Product Appearance As advertised (12) · Not as advertised (7)
  • Customer Service
    4.1 (25)
Previous
Clear all
Next
Margareta
MargaretaSydney, NSW

Chairs are perfect, but.

published

Very satisfied with the chairs but missing the arm covers and after a week still have not heard from anyone. I rang 3 times Monday and got customer care and they could not help, told me to ring the store again still no answer. Closed because of COVID. Sent email heard back on Tuesday saying they will back to me and now Friday still no word. I don’t know why you have a customer care when they cannot help. I would like someone get back to me ASAP. I need to know when am I getting the arm covers.
Regards
Margaret

Product Quality
4/5
Customer Service
2/5
Similar opinion? Write a review on ProductReview.com.au!

Middle of the road.

published

Some staff were helpful, others not.
Quite a goo range.
Not entirely satisfied with the products I bought.
Please I paid for the unpack and assemble/install option. I think I would have found the assembly quite time consuming and difficult.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Rose of Newport
Rose of NewportSydney, NSW

Stylish bookshelf for a small space, a perfect fit!

published

It was easy to navigate around the store and see what was available. Staff were friendly and helpful and set clear expectations on availability. I was kept up to date with expected delivery times and the product arrived on the due date. Delivery staff went out of their way to help me remove packaging and put the item in place. We love it

Product Quality
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Lisap
LisapSydney, NSW

Great Furniture

published

We bought our tables and chairs and they are fantastic. We did have to wait a long time for the table but definitely worth it. Customer Service in store was fantastic

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Furniture Shops

Find out how Oz Design Furniture NSW, Belrose compares to other Furniture Shops

Know better, choose better.

Compare all
Patriciab
PatriciabSydney, NSW

table fits well with other furniture in the room

published

You were the only store where i could find the particular table i needed in shape size and colour the range of your other products was good. i would be happy to return to that store if i needed anything else.
i was not able to assemble table myself and paid for that in my delivery cost the men were polite and efficient.

Product Quality
3/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

JillC
JillCSydney, NSW
  • 2 reviews

We all love our new lounge

published

A good range of Australian made products and the quality is good. However, the delivery people just left the lounge standing upright on the arms, which wasn’t particularly safe and I was on my own and I couldn’t get it set up. Also the plastic covering wasn’t taken away. Otherwise extremely happy.

Product Quality
5/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Slow delivery

published

Buying furniture here was easy. The range is fantastic but once you buy then, it comes the long wait for your furniture. It took 3 months for 2 chairs!

Product Quality
3/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Related Articles

Previous
Should I buy expensive or cheap outdoor furniture?

Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.

Avleen M.
Avleen M.2 Nov 2021
should-i-buy-expensive-or-cheap-outdoor-furniture
Next

Excellent except....one thing

published

Helpful, polite staff, attractive store/display.
Problem - Belize cabinet (timber) has a foul/offensive smell I cannot eliminate. Cannot keep it in the house. Any suggestions or can I return it.

Product Quality
3/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Unsatisfied Customer
Unsatisfied Customer
  • 2 reviews
  • 2 likes

bar stools - 2 out of 3

published

2 out of 3 stools ordered were satisfactory but no 3 did not go together properly and had to be taken back to the store. no notes were taken of the issue, had to go back to the store 1 week later to pick up replacement part.

Product Quality
2/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how Oz Design Furniture NSW, Belrose compares to other Furniture Shops

Know better, choose better.

Compare all
Danielk
DanielkSydney, NSW
  • 2 reviews

Love our dining table

published

Easy to see what tables attracted our attention. Sales assistant was very knowledgeable on timbers and leg options. Delivery team was excellent re assembly as ours is a heavy table.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Amandah
Amandah
  • 2 reviews

Sofa bed (Thomas) See Lurece!

published

Not many sofa beds around to choose from but I Love my new Thomas sofa bed.
Some staff were more knowledgeable than others and I can highly recommend Lurece for sofa bed enquires.
Ordered over the phone but had to prompt for my deposit receipt.
I believe the sofa was made in the 6 week timeframe but store forgot to call me and tell it was ready ?
After I called to chase it up at 8 weeks, paid the rest and it was delivered in 2 days.
Delivery was outstanding- a very complicated steep drive and poor access saw my sofa finally coming in through a window. The delivery guys were very impressive
Love the purchase!

Product Quality
5/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

So happy with our choice

published

Disappointed with options for some buffets to not have doors reversed but over the moon that our final choice was able to be made with 4 doors. The colour of buffet and coffee table works perfectly in our home

Product Quality
5/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how Oz Design Furniture NSW, Belrose compares to other Furniture Shops

Know better, choose better.

Compare all

Beautiful Timber Table

published

Beautiful Abbey Table with timber legs. Its stunning in our home and very happy with the purchase. A slight hiccup with the delivery and it not being assembled but the Manager of the Belrose store was very quick to react and come up with a solution to rectify the problem. Very happy with our purchase and would recommend the quality of the furniture.

Product Quality
5/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Susanw
SusanwSydney, NSW

New sofa bed looks good

published

I was a little disappointed in the 4 months delivery when 6 weeks was quoted.
I am pleased with my choice it is a very solid and heavy piece of furniture ( immovable).

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Yvonne
YvonneSydney, NSW

I love my new floor rug, it looks great in my loungeroom

published

Very easy to shop in store
Very satisfied with the rugs on offer at Belrose
I love the quality of the rug it will last me for years
Delivery driver had a problem on the day so a staff member delivered the
rug herself - very good service

Product Quality
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Page 1 of 2
See all OZ Design Furniture reviews

Questions & Answers

Sylvia
Sylviaasked
NSW, Belrose

Why does the Store Manager continue to deceive and lie to customers? I am astounded that she is still in this role. A clear case of promoting people well beyond their capabilities. I would like feedback from the staff? How are you coping with incompetent management?

No answers
See all OZ Design Furniture questions

Get an answer from our members and OZ Design Furniture representatives

Oz Design Furniture NSW, Belrose

Details

Compare all 40 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 40 OZ Design Furniture
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.