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Oz Design Furniture NSW, Campbelltown

Oz Design Furniture NSW, Campbelltown (page 2 of 3)

4.6 from 53 reviews · View Statistics
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Listing monitored by OZ Design Furniture

Reviews

4.6
53 reviews
  • Product Quality
    4.5 (40)
  • Return Claim MadeYes (1) · No (42)
  • Warranty Claim MadeYes (0) · No (43)
  • Product Appearance As advertised (30) · Not as advertised (6)
  • Customer Service
    4.8 (40)
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Bronwen D.
Bronwen D.
  • 2 reviews
  • 2 likes

Great customer service

published

Found the perfect couch after days of searching. What made me truely happy was the prompt delivery even though it was so close to Christmas. In comparison, another furniture store estimated 6 or more weeks for their couch... no thanks.

Product Quality
4/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Megs
MegsSydney Surrounds, NSW
  • 2 reviews

Best customer service in a long long time!

published

We wandered into Oz Design Furniture after browsing several other furniture stores looking for a dining table. We left with after purchasing a dining, coffee and hall table, an entertainment unit, and 3 seater and 2 seater lounges. The products are wonderful, the price remarkably good value and most of all the service was outstanding.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)
kym
kymSydney, NSW
  • 3 reviews
  • 1 like

Very Unstable Table

published

Store and staff were great. Two tier Coffee Table was flat pack. Easy to assemble... but the table wobbles and is very unstable no matter how much you tighten the screws. Very dissatisfied with the product.

Product Quality
1/5
Customer Service
4/5
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Review collected in partnership with OZ Design Furniture

Debbieh
DebbiehSydney, NSW

Excellent service, store presentation and customer service

published

The store looks great, so much to look at. We looked at many furniture stores and found Oz Design and we found everything we wanted. Dani was extremely helpful and a pleasure to deal with.
The furniture in my home looks amazing and I am extremely happy with each piece I purchased.
The communication I received regarding my order and delivery of furniture was excellent I would highly recommend Oz Design

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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Michelle
MichelleSydney, NSW

Easy to do business

published

I saw exactly what I needed as soon as I entered the store, spoke to the salesman who quoted me the prices then i went home and the new I ordered the item over the phone. Excellent customer service

Product Quality
4/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Hayleew
Hayleew
  • 2 reviews
  • 2 likes

Ashton chair.

published

Purchased a floor stock item, was advised that it would be wrapped for delivery. It wasnt and was left grabby by delivery drivers, being close to or last delivery of day.

Product Quality
4/5
Customer Service
4/5
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Review collected in partnership with OZ Design Furniture

Philh
PhilhSydney, NSW

Happy with the quality and well packed

published

Good quality things in store. Furniture arrived on time was well packed undamaged happy to use store again. Don't know what else to say go have a look at store yourself.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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Robynk
RobynkSydney, NSW

I found the perfect furniture!

published

I could not find a nice looking cupboard anywhere. I walked into your shop and found the most amazing furniture. Your delivery was on time and the guys unpacked everything and moved it into place for me. The sales staff were extremely helpful and knew their products. Next time I am looking I will come to you first.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Other Furniture Shops

 
 

0.0
(1,234)

Excellent Service, Item not perfect

published

We could not fault the store or the service we received. Everyone was so helpful and when we had to put off our delivery there was no problem having the item held for an additional few weeks.
Our dining table required assembly of the legs and was incredibly heavy to turn over but with two people we could do it.
Unfortunately there is a rather large scratch on one of the legs that we didn't notice until after assembly. The table is so heavy we decided not to dismantle it to return it. Just something to look out for if you purchase similar. Otherwise, it's beautiful and we love it.

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Product Quality
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Great entertainment unit purchased

published

Display was very good in store. Staff were very friendly and helpful. Range of products was very good. We were happy with the delivery. The unit we purchased is of solid quality,

Product Quality
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

msmis
msmisSydney, NSW
  • 3 reviews

Excellent service and fabulous furniture

published

Staff at Campbelltown were excellent in assisting me to find the product I wanted. I purchased the Porto Sideboard. I liked the quirkiness of the different handles and coloured drawer fronts of the Porto range. The sideboard is a good size and very functional, while still being beautiful to look at. I have several products from Oz Design and I am very satisfied with all products I have purchased from this company. I would recommend the Campbelltown store for its friendly and professional staff and the range of products they have on display.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)

Happy Customer

published

Store was easy to navigate. Was offered great service by Danni, Who was very helpful when my item would not fit in the car.
Was happy with the item that was purchased.

Product Quality
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how Oz Design Furniture NSW, Campbelltown compares to other Furniture Shops

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The lovely saleslady at Oz and my stunning ceramic vase

published

The store was clean, spacious and had a variety of quality products to choose from. What impressed me most was the manner in which the salesperson on duty treated myself and every other customer that walked in the store. She was friendly and eager to assist and share her knowledge of the products. That made me feel that I wanted to be there and if I need to buy any similar products in future I will go check Oz Design Campbelltown first. As for the product I wrote a review about it on my Instagram account. @phyllis_loves_life

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Review collected in partnership with OZ Design Furniture

Christian M.
Christian M.Sydney, NSW

Great Products + Service!

published

Both the team at Caringbah & Campbelltown were incredibly helpful through the process of purchasing furniture for our new home. We are very happy with the dining table, chairs & stools that we purchased and will be recommended to others. Our order was a little difficult where stock was required to be moved from several stores and was no issues from start to finish. Very helpful staff!

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Love it. Just what I was looking for!

published

The staff in store were very helpful. I knew which table I wanted and the salesperson helped me order and arrange for pick up in store. The gentleman who was in store when I collected the table helped me put in my car. Very happy with the service provided and the product.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Happy customer!

published

Excellent customer service when enquiring about item, was available for purchase,no hassles,fuss free transaction. Its great to go-to a furniture store, find what you are looking for, make quick purchase and have a stunning piece of furniture in my lounge room at the end of the week. No 6-8week wait, no calling back and forth about delivery, just a big smile and a thumbs up.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Love the chair

published

Jason was extremely patient with me choosing fabric. It was disappointing when my first choice wasn’t longer available - which is not the fault of the store. My second choice was so much better. Manufacture took exactly the amount of time estimated. Extremely helpful with getting the chair into the car. Although prices are a bit higher than other stores, I had no hesitation paying as I have had an OzDesign lounge suite for over 20 years.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Quality product & service

published

I am very happy with my furniture purchase. Lovely store with quality stock. Dani & her assistant were lovely to deal with and very helpful. Some items are a bit pricey but you can see the quality.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Stuartr
StuartrSydney Surrounds, NSW
  • 2 reviews

Great product, reasonable price.

published

The product we bought was exactly what we wanted, the discount offered in store brought the price to a very reasonable amount and the service in the store with well thought out suggestions and explanation of the products was first rate. Will definitely come back again for furnishing other areas of our home.

Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Love the product

published

Store well set out to view, good range of products and no long wait time for order or delivery. Sales assistant Dani was very helpful in assisting us with our choice, good service.

Shop LocationNSW, Campbelltown
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Review collected in partnership with OZ Design Furniture

Product very stylish but slighly damaged on arrival

published

Navigating the store was good.
Range of products was good.
Quality of products were good but slightly damaged on arrival. Very disappointed. Customer service was exceptional. I was very impressed by Nazy in your customer service Dept.
Did not have to assemble products which i liked very much as i'm by myself.

Shop LocationNSW, Campbelltown
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Review collected in partnership with OZ Design Furniture

Modern and sleek furniture

published

The Baxter furniture is great. It has a natural look with a smooth finish. Assembly was simple, just attaching the legs to each item. Despite there being some minor damage to the legs of the table, this was addressed in a timely manner and now are completely satisfied with our purchase.

Shop LocationNSW, Campbelltown
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Review collected in partnership with OZ Design Furniture

Professional and excellent customer service.

published

Navigation through store w as s OK
Range of products was good. 4/5
Quality of products excellent 5/5
Assembly was easy

Shop LocationNSW, Campbelltown
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Review collected in partnership with OZ Design Furniture

Cole
ColeSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Wonderful company

published

I recently purchased a Joshua bookcase, which had a slight defect. I submitted a claim and the customer care team were fantastic. I would definitely buy from OZ design furniture again.

Shop LocationNSW, Campbelltown
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Review collected in partnership with OZ Design Furniture

Squeaky wheel
Squeaky wheelSydney, NSW
  • 4 reviews
  • 5 likes

Amazing AUSTRALIAN MADE lounge

published

Purchased from Campbelltown store, amazing comfortable Australian Made Lounge.
Arrived on time and team in store were extremely helpful and called me regularly with updates on my delivery.

Shop LocationNSW, Campbelltown
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Review collected in partnership with OZ Design Furniture

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