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Oz Design Furniture NSW, Coffs Harbour

Oz Design Furniture NSW, Coffs Harbour

4.3 from 27 reviews · View Statistics

Reviews

4.3

27 reviews
  • Product Quality
    4.7 (21)
  • Return Claim MadeYes (0) · No (23)
  • Warranty Claim MadeYes (0) · No (23)
  • Product Appearance As advertised (19) · Not as advertised (1)
  • Customer Service
    4.5 (24)
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Capricorn25

Capricorn25Mid North Coast, NSW

  • 5 reviews

Great staff, Great store.

published

Love our new dining table. Love the store in Coffs Harbour. Very inspirational and fabulous furniture. And very pleasant, helpful staff.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Beautiful products

published

Staff were friendly and helpful. Beautiful furniture to choose from. Store laid out nicely. Only thing, not all products in store for viewing

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Amandag

AmandagMid North Coast, NSW

Missing part of order upset client

published

I brought the Dewent Dining Table an 6 Congo Dining Chairs in September and the Table and 4 chairs were delivered on the 30th December 2020 and when I questioned where the other two chairs were I was told I would have to wait again for another shipment . I was told early in December that all my chairs were in the warehouse awaiting the table so I'm very upset the after waiting so long in the first place for my order I now still have to wait longer for the other two chairs I'm not sure where the stuff up is but that is very poor service as no one can tell me when i will get my chairs

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

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Lisa

Lisa Mid North Coast, NSW

Will only shop here

published

Not sure who our attendant was but we want we’d our lounge and our rug on the spot and she made it happen - she was amazing Thankyou

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Wendyc

WendycMid North Coast, NSW

Perfect rug

published

The store was beautifully laid out and welcoming . We were just browsing.
The products are all exceptional, stunning pieces of furniture
We purchased a rug for our dining room which we had been considering, and which just ticked all the boxes required

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Great products and terrific staff

published

It was easy to find our way around the store. So many great products to choose from. Wonderfully helpful staff.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Wyn

WynMid North Coast, NSW

  • 2 reviews

Staff were excellent

published

The product was not available till may, but sold of the sales floor. Very grateful to the staff who used common sense thanks

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs harbour
See all answers

Review collected in partnership with OZ Design Furniture

Francinep

FrancinepMid North Coast, NSW

easy to purchase

published

Satisfied with products bought. Competed prices as well. We were very satisfied with the earlier than avised delivery. Job well done by OZ

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Very bad customer experience

published

The furniture meets our expectations, quite easy to assemble, the product we chose and currently meets our needs.
The staff however was neither friendly nor professional. Communication was poor and the lack of manners was noticeable.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs harbour
See all answers

Review collected in partnership with OZ Design Furniture

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Kylie B.

Kylie B.Mid North Coast, NSW

Stunning art work

published

I chose 2 stunning prints for my home. They look incredible on the walls. They are enormous. I searched for a long time for the ‘perfect’ print, with an emphasis on cost. Ultimately I think what I bought was the best of many options I considered, including online print shops.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Customer Service

published

The product is great but the customer service was very disappointing. No follow up on my order. I called into the store 3 times and they said they would send an email. The store never contacted me after the initial advice that there would be a six weeks delay due to COVID. On my third visit the lady called the supplier and she was was lucky someone answered the phone to give me an update.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Kelly

KellyMid North Coast, NSW

Fabulous

published

Fabulous service. The staff were very helpful. Inspiring store. Great quality products. Easy to navigate the store. Will recommend to friends.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Canny Scot

Canny ScotMELBOURNE

  • 3 reviews
  • 10 likes

But one get second half price.

published

Bought five items and the store had a buy one get one half price. That equates to a 25% discount if you buy two items of equal value. Manager wouldn’t give 25% on all items. Bought the items but walked out of the store with bad feeling towards the store.
I know the terms and conditions were followed but just letting you know this customer feels ripped off. If you are going to offer 25% off just offer 25% of when you buy 2 items or more.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Beautiful piece of furniture but delivery was a huge let down

published

I was satisfied with the purchase and the product arrived in the promised time however I was extremely disappointed with the delivery.$70 to drop off a huge cabinet in a cardboard box and leave it for myself to unpack- far too expensive

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers
Matthewc

MatthewcMid North Coast, NSW

Most comfortable couch ever!

published

Not a boring store to enter, a lot of focus points.
excellent range of products, something for everyone
most comfortable couch we have owned,
Great customer service and advice.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour, NSW 2450
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

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ChrisD

ChrisDMid North Coast, NSW

good service and delivery

published

We found the store easy to browse thru. A larger range of items would have been better but overall we were fairly satisfied with the range. We are very happy with our Bardon Table. The Bardon buffer is not as well made but not too bad. Both were easy to assemble (only attaching legs) but it would have been nice if the shop staff had told us this would be required. The delivery guys were careful and polite.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour, NSW
See all answers

Review collected in partnership with OZ Design Furniture

Great product but long wait to receive

published

Coffs Harbour Oz Design were great, but I had a longer than expected wait on the chairs. Presumably China’s fault, not Oz Design.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Fiona

Fiona

  • 2 reviews

Loved the showroom!

published

Loved my new entertainment unit, display cabinet and dining room table with chairs. I loved the showroom set up and the salesperson was so friendly, helpful and patient. Delivery was slow, took over 3 months to have my goods but they are well made and wonderful.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

PeterPan

PeterPanMid North Coast, NSW

  • 4 reviews
  • 3 likes

Love my new furniture

published

The store is fantastic, easy to find what you want, great designs, large range, staff very helpful and efficient. My furniture was delayed due to Covid19, we were notified throughout and kept informed as to the estimated time of arrival. The furniture was all in excellent condition on delivery and looks great!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour, NSW
See all answers

Review collected in partnership with OZ Design Furniture

Love the store but slight damage to goods

published

Loved the service in Coffs Harbour a great team The furniture art surrounding me in store is inspiring with a great range but one of my chairs were slightly damaged on delivery Just a rubbed corner so didn't complain as needed them immediately

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour NSW
See all answers

Review collected in partnership with OZ Design Furniture

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Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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